Lawn sprinkler system contractor Schepers Lawn Sprinkling

Lawn sprinkler system contractor Schepers Lawn Sprinkling, 6634 Roger Dr, Jenison, MI 49428, United States: 49 reviews of users and employees, detailed information about the address, opening hours, location on the map, attendance, photos, menus, phone number and a huge amount of other detailed and useful information
Address: 6634 Roger Dr, Jenison, MI 49428, United States
Website: schepers.com
Phone number: +1 616-669-2210

Location on the map

Reviews

Justin Mcgowan
Mike did a great job designing our sprinkler system and managing the installation. We seeded the lawn and in 5 days we had sprouts, in 3 weeks we mowed. Great service and value. Shepers team took care of us well. Thank you!
10 months ago
Viraj Ghodekar
Mike from Schepers came out and quoted my lawn for a new irrigation system in the summer. I had it installed in August and couldn't be happier. They came back to evaluate the install, change out some heads for larger sizes and redirect the sprayers once everything was settled. All in all, it was a great experience and on par with other irrigation system quotes I previously received.
7 months ago
james spencer
We had Schepers' install underground sprinkling. They were the best price out of the 3 quotes we had and their customer service was top notch. We were pleased and will be using them in the future for any needs that arise.
11 months ago
Mark Townsend
Schepers does good work, but be VERY clear with both the dispatcher and the people who come to your property EXACTLY what you do and don't want done. A quarter of my bill was related to "improvements" I did not request. I went ahead and paid it, because the work was done well. But if you can't afford extras, be very specific and ask them to get your approval before doing any extras. --- UPDATE 8/26 After I updated my review to a negative one - due to billing surprises and a dry spot - the owner contacted me and asked to come by to make things right. He agreed that work should not have been done without approval, and made free-of-charge improvements to correct our irrigation. I appreciate a business that responds positively to feedback, and will be happy to use Schepers in the future.
11 months ago
Julie Simpson
Terry H. was my service tech and did just a fantastic job fixing my sprinkling system; fast, proactive, and for going above and beyond, there was nothing wrong with my system board at all; just a simple miss on my part, when went to reactivate the system for the season. Terry even recalibrated the zone order, so it made logical sense, replaced a busted sprinkler head and altered the direction of another, so the coverage was spot on. He even recommended I call the city to have a separate meter installed for irrigation only to save money on water and sewer costs. He didn’t have to do any of this for me, and thus I’m recommending he get his pay doubled ???? ????, and is promoted up the ranks because this professional indeed deserves it????????! I HIGHLY recommend you look no further for any of your underground sprinkling needs than Scheper’s! P.S. I’m taking my review to Google and Yelp as well!
4 months ago
Luna King
I can’t say enough good things about this company. Mike is outstanding and he is very personable whether it’s on the phone, writing up a quote, or coming out to do work with his crew. We had them put in our underground sprinkling last fall. I couldn’t be happier. Due to some erosion on a couple hills (new build) from the gutters I called them back and asked Mike about doing some gutter drain tiles for us. He gave me an extremely reasonable price and knew I had to have them do the work. After a couple Rainy days mike called me around 5pm and said he could have his crew out to do the work. It’s rare to find a company that’s willing to go above and beyond and work while other company’s are heading home. They came out and in an hour had the drain tiles in, sprinkling system checked and marked for the Hydroseeding guys. If you need any sprinkling, drain tiles or any other work they offer they need to be your go to company.
3 months ago
Stacey Estes
My experience with Dan on 7/22/20 was positive. He arrived right on schedule, was proficient in diagnosing the system problem we experienced after a power outage. He provided the necessary part was helpful in explaining next steps.
1 month ago
Jordan Dodge
Ran over a sprinkler head while visiting my daughter in law. Repairs were done timely and even though I live out of state they worked with me on the charges and payments
3 weeks ago
Sung Alexander
What can i say. It's been 2 weeks since Schepers installed my sprinkler system. I dont typically give out 5 star reviews but Mike, Jared and Ross and the rest of the guys did an outstanding job. They were efficient, polite, cleaned up, and explained the control box to me. Mike and Jared both called back in a timely manner with questions i had. They came back to readjust a few heads.My lawn is green and lush and i dont have to drag hose around anymore. Thank Schepers!
3 months ago
Christine Fagan
Had them install and service sprinkling system. Install was great. Yearly service was poor. Missed busted heads, incorrectly aimed heads, etc multiple times. They blamed me. Needless to say I’ve found better folks and just moved on. Thought I’d at least let others know things to watch for.
1 month ago
Amanda Mcfann
Bottom line is that Tim is a liar. Won't take responsibility for his mistakes, blames his employees or dismisses the issues as "misunderstandings.". The company is aggressive to get your business, but after the sale....well good luck. Read the other reviews here, the common theme is that Schepers never admits wrongdoing. Classic arrogance. Do yourself a favor and find someone else!!!
8 months ago
Marra Pienta
Schepers is literally the best around town. I have known the owner personally and professionally for a few years now and I have used their services time and time again for different needs on my lawn whether it is fixing a sprinkler head from the previous owners, getting my system ready in the spring, winterizing it in the fall. They are always so helpful to get the job done correctly and quickly and help educate me along the way as to what the best practices are. They are the real deal, high quality guys with great character to back it up. I would highly suggest using Schepers for all lawn care needs. You won't be sorry!
3 months ago
Rick N
Wonderful team from Schepers. Professional and hardworking. We are so happy with the great job they have done. Would highly recommend them. Thank you Schepers!
4 months ago
katherine jendrejeski
This is the second project I have used Schepers on to install my underground sprinkling. Competitive pricing and a quality installation by very knowledgeable, courteous professionals.
2 months ago
Ravideep Singh
Thanks to derek and the crew for doing a fine job on 14th ave in Jenison
11 months ago
Cynthia William
I had an unexpected break in my underground irrigation system. The technicians found the break quickly and had it repaired within 10 minutes. I was very impressed by the professionalism and efficiency of everyone I worked with and would highly recommend Schepers for residential service.
3 months ago
jjnorth woo
My experience with Schepers is nothing short of excellent. This company focuses on customer service that subscribes to a high standards.
2 months ago
Angela Slore
Wonderful company to work with great products and service.
2 months ago
shahira dahdah
Exceptional response to calls and emergencies. Mike has gone above and beyond! I wish all contractors had the same level of service.
6 months ago
Monica brooks
If I could give 10 stars I would!! Our internet line was accidentally cut when a repair was being made to our sprinkler line. They sent a guy out at 5:30pm on a FRIDAY to come fix the internet line themselves! I'm so happy that I don't have to coordinate a repair date with Comcast now! LOVE Schepers and their great customer service!
3 months ago
Scott Topa
Excellent customer service and would highly recommend them!
6 months ago
Kajol Chaudhary
Arrived right when they said they would. They really knew their stuff, were professional and courteous and did the job right. I had another issue later in the day that I discovered (nothing to do with their work) and they were back in less than an hour. Their customer service is some of the best I've encountered in any industry.
10 months ago
Flamingpaper
LOVE this company and the service they provide. When we moved into our new home we knew that we wanted underground sprinkling but didn't want to get ripped off in the process. We received a quote from another company and almost went with them but then we found Schepers and gosh we are so blessed to have done so! The owner came out and gave us a quote and not only was the price substantially lower but the quality of the product was better. Even after we had the system installed they came out twice to fix sprinkler heads that were run over by other contractors in the area and gave us no hassle about it. If you want a company that really cares about the integrity of their work and about the needs of the customer, this is the place.
2 months ago
Jason Groves
The service man was here for 50 minutes and I was billed for an hour and a half. Of the 50 minutes he spent almost half of the time in his truck talking on the phone. He dug a trench about 18 inches long to move 1 sprinkler head and tee off to add to the zone. He did not add to the zone as I asked just capped the tee. He also readjusted 4 sprinkler heads that he adjusted on his previous call. I called twice to inquire about my bill and the lady who answered my call said she would get back with me when she got the information on my service call. She never returned my call. Terrible service and unreliable office staff. Wouldn’t use this company again.
2 months ago
Mary Ortiz
After having a poor experience previously with a large sprinkling company in Grand Rapids, I found Schepers through Angie's List and have been so impressed with their service quality over the past two years. They have always been responsive and friendly, and their work is always excellent. I've used them for both general system maintenance activities, as well as for more extensive sprinkler work, such as running new lines, fixing a leak, and installing a new high tech control panel with sensors. Tim even insisted that he make a special trip to spend an hour with me explaining how the new control panel worked to ensure that I had the best experience possible with it. I would highly recommend this company to anyone in need of sprinkling service! I haven't used their plumbing services, but I would have no reason to believe that this would be any different.
11 months ago
Carl Smith
Built a new house and was in the need of irrigation. Had a fantastic experience from start to finish with the whole Schepers team. Quoting process was very easy and transparent. Mike was very thorough going over all options and laying out the best options for our specific home. Come installation time, the installers were very nice and well informed. There were several follow ups after the installation process on how to use everything as well as following up multiple times to check on lawn to ensure adeqate sprinkling times were utilized. Being a new construction, we also had some different contractors building other homes ruin part of our landscape and busted a sprinkler head. Called Schepers up on a Friday late evening begging for help, and they were there first thing Monday morning to fix the head. Dont think twice and use Schepers! You will not be disappointed
5 months ago
Carletta McGlone
What a great team from Scheper's! Don't have adequate words to describe the very fine work of Mike and his team putting in our new sprinkling system. They were here by 8 am and finished by 1:30. Ran into some unexpected problems while digging, but solved them immediately. The new plumbing inside and out is a work of art. We look forward to their ongoing care and maintenance. Jan
6 months ago
Isaac Sanmarti
No follow up after several thousand dollar installation. The girls who answer the phones dont seem to give 2 thoughts about anything, no one returns phone calls for service or even to quote new installations. I believe we met one of the brothers during our initial installation and he seemed like a nice and attentive guy, but I wonder if he knows how bad his employees are representing his business. As my wife said, it seems like they have become too big to deal with customer service.
8 months ago
William Powell
Have been using Schepers Lawn Service for a few years now, super friendly and go above and beyond to make sure you understand how to use and program your system. We put in a patio last summer and they came out and made sure we didn't hit any of the sprinkler lines and even helped us when we thought we did!
6 months ago
Algyn Kerney
Mike could not have been more professional. Extremely polite and knowledgeable. He was the first quote we got and I can confidently say it will be hard to beat.
2 months ago
Gary Rogers
From the time Scheper's came out to quote through installation they were informative and very kind. From ownership to service techs, everyone is friendly and helpful. Thanks for the great service!
6 months ago
KATHUS PLANET
Today our neighbors were getting their unground sprinkling installed, we were concerned a couple of our sprinkler heads were on our neighbor's property. We weren't sure who to talk to but their whole team was friendly and professional. They went above and beyond to ensure our concerns were taken care of on the spot! Very happy to know if we ever needed anything going forward that Shepers is still around to help! Thank you!!
6 months ago
Amy Collins
Do not do business with these people! I spent over $7000 on a new system. Put it in in the Fall. During the summer (9 months later) they refused to come out for no charge.... wanted $85 plus other costs. They Will Not stand behind their work! Watch Out.... They are out to get you! Putting in a formal complaint with the West Michigan BBB. Awful !!!!
6 months ago
Wyatt Earpe
Grrrrrrrrrrrrrrrreat !!!!!! Outstanding experience (my 1st with them) . I selected Schepers because of referrals from others and knowing one of their front line people first hand for many years. Needed them to correct an aging system, and a coble job by a former company. They were Knowledgeable, Efficient, and the work done was first class. Rare these days to have a company offer options that didn't just benefit their pocket and give explanations that allow one to make intelligent decisions. (What a Concept !)
8 months ago
Matthew Downing
Jarod & his crew did a great job. I was really impressed woth everything.
7 months ago
Madeline Gilau
We believe we were overcharged for the work and we are not completely satisfied with all of the work completed. Schepers employs a tactic of rounding up every visit duration to the next higher half-hour. In our case, we had one crew make two visits. They then inexplicably sent a second crew for the second visit, and the second crew showed up toward the end of the work period. We were not sure why they were even there, as the other crew could have easily handled the job and were mostly finished by the time the second crew showed up. When we disagreed about the time that the workers were at our house, as we kept careful track, we were informed that that extra time covered the additional crew members. In addition, both visits were rounded up, and one additional rounding up was made for the second crew. In other words, they took three opportunities to add to our bill. This rounding up policy essentially overcharged us by 1.0 hours. At $160 per hour, that really hurts. Also, we believe some of the sprinklers were installed too low in the ground. When they were put in, we hadn't put the new grass down yet. Maybe they set it at the right height without grass, but now that the grass has grown in, the sprinklers appear too low. We'll likely have to have these adjusted next season, but we won't call Schepers to do it given their accounting practices. Both my husband and I called independently and spoke to different people in the office to complain about this billing practice. While polite, they were unwilling to consider our concerns and did not budge on the charges, not even as a concession to keep us as customers. In fact, when we complained, they tried to say that we should be lucky that they didn't charge us drive time. This “drive time” was not disclosed in any way when we first called to make a service appointment and inquired about their charges. We find it ridiculous and unacceptable that Schepers’ management would try to use that to defend their unfair billing practices. The guys who showed up were friendly, helpful, and overall didn't do bad work. However, as mentioned, we will need some adjusting to the installed height of some of the sprinkler heads and we certainly won't be calling Schepers again because we don't want to be overcharged. Besides, there are other companies in town.
7 months ago
Kyle Medlin
I would recommend Schepers to everyone. They put in our hydrants 2 years ago which froze this year (2015) which was a very cold winter. They replaced them at no cost to us.This was totally their idea, they said it was their policy to do things right. Thank you Schepers.
11 months ago
James Wray
We love working with Schepers! We have worked with them on many of our projects and they continue to impress every time! Thank you Schepers for the contining hard work and we look forward to working together again in the future! -Engelsma Homes Team
9 months ago
Mark Hiersche
They're awesome people!. Hard workers, respectful and responsible people.
11 months ago
Hannah Smith
We are a local landscape contractor and have worked with this company for over 25 years. They are easy to work with and they stand behind their work.
2 months ago
Vito Plower
Just witnessed these idiots turning a system back on that Huizinga had already winterized, and then telling the workers (of the suite that houses the water supply) that they would be back to winterize the system later. By far the most unethical thing I've ever seen! DO NOT USE THESE ANIMALS!! Total bush league business!!
2 months ago
Andreea Oprea
We gave Schepers a try for two seasons and no luck . During both seasons the technician wold leave after providing assurances that the work was complete and all of the systems were tested and in working order , however neither time was it working properly . During the first year we spent a thousand dollars on suggested improvements . After a couple of days of no irrigation we contacted their office and basically told that we are on our own until a technician would be in our area in 2 -3 weeks . We did get the suggestion from them that we could go to the web to research the problem and see if we could fix it ourselves .
2 months ago
Adam Craig
10 months ago
Brittany H
5 months ago
Ricky Anderson
2 months ago
Kevon Hughes
3 months ago
Jared Ison
2 months ago
anju gusain
4 months ago
C Su
4 months ago

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