Cell phone store AT&T Store

Cell phone store AT&T Store, 6501 Nova Dr, Davie, FL 33317, United States: 78 reviews of users and employees, detailed information about the address, opening hours, location on the map, attendance, photos, menus, phone number and a huge amount of other detailed and useful information
Cell phone store AT&T Store
Address: 6501 Nova Dr, Davie, FL 33317, United States
Website: att.com
Phone number: +1 954-370-0222

Location on the map

Reviews

George Hylarides
So helpful. This store is a hidden gem so you don't have to deal with the Tower Shops store and it's right around the corner from it. Both associates were professional & polite.
4 months ago
sylia flores
Excellent teamwork!!! Great customer service and awesome attention to detail!!! Top notch!
10 months ago
carl locsin
Ali is the best. He know how to satisfy their customers.
3 months ago
Lee James
Do not come to this branch!! Manager would not let me change my phone number. He kept trying to sell me on a monthly plan, EVEN THOUGH on the ATT website itself, I didn't have to pay for any additional plans. So as I took it, the gentlemen would only help me if it benefited his numbers. Manager gets a -2/5 stars The assistant employee however was still new and tried to help me the best way he could. Unfortunately i had to get assistance from another branch.
6 months ago
Gareth Markham
I guess their 7pm closing time is just a suggestion. Just wanted to quickly pay my bill here 5 minutes before their posted closing time and nobody to be seen. Hope everything is ok.
7 months ago
Lily Hallock
Ali store manager gave very great communication and helped me get a me a brand new iPhone 7 with a great deal. I appreciate it very much helpful!!
5 months ago
Veronica Nashed
Best customer service. the manager is simply amazing!!
4 months ago
Luis Moreno
Ashanti is a great person I love how she assisted me very good help
4 months ago
Jason Denson
This store is amazing. The store Rep , Neeya. Was super helpful. I was very indecisive and she was incredibly patient with me and my boyfriend.
8 months ago
Tal Frankfurt
We went to the store looking to just get affordable internet service since we have being hit hard with covid. An found to good friendly people willing to help us at the store. There name is Yazmine and Ali. Not only did we walk out of the store with a better price than Xfinity and our iptv put together. We had it installed the next day. We also have better service with there WiFi extender in our backyard. Our installer Alberto was very professional and gave great customer care. He made sure everything was in working order before he left. He also gave us all the customers service number just in case of any issues. Will recommend this store and company to family and friends.
5 months ago
Kasa Busby
Went to at&t for help with my phone and met Kevin, your store manager. He's the greatest and most caring guy with amazing customer service. Helped me with my phone issue nice and easy. Go see him! He's the man
10 months ago
Jessica Zander
Came to this store to get the new iPhone 12 and the Sales Rep , Neeya was so nice . This girl was made to sale because she made my experience so perfect.
9 months ago
Jaro Priboj
I had a wonderful professional experience with Ashanti
4 months ago
Jayden Snakenberg
Went to this store to upgrade my phone . The sales rep NEEYA was super helpful . This is my a favorite store definetly recommend it.
7 months ago
Ivan Rykov
I just called this location and This dude must be high out his mind you can't even under stand a thing he is saying i think the man's drunk or something im not going there for nothing anymore
4 months ago
Jon Johnson
The youngman (Ashton) was very helpful and professional. He was able to accomdate me under 20 minutes. Great job!
9 months ago
Sugandh Verma
Went there to add an iPad to my plan . Neeya was so helpful I definitely will always return to this store so she could help me out.
8 months ago
Timmalee Kemper
Great store and staff. They are always helpful and courteous!!!
7 months ago
alex Smitch
Came to the store on New Year’s Eve. Not sure why they were open they should be home with their loved ones but besides that the young lady NEEYA was such a great help . Got the new 12 promax for myself .
8 months ago
SAIYYAED Ali
Best AT&T store in all of South Florida. Very courteous and helpful. The employees go above and beyond to make sure their customers are satisfied.
4 months ago
mac Dre
At&T has the worst service ever!!! My friend has MetroPcs, he has more bar’s of service than I have ever had since switching to AT&T in 11/2019. I’m planning to go back to Verizon! This location will sell you lies and add many options I never agreed to. I’m constantly having to call customer service every month to take fees they added to my account since I opened it and they can’t seem to fix the issue. I hate hate hate AT&T ! Avoid AT&T at all cost!!!!
10 months ago
Jose Serrano
The representatives were very knowledgeable and very helpful, will always recommend!
11 months ago
Melissa Loftis
Rodney has always been so friendly. I am always happy to encounter such a wonderful person such as him. Thanks Rodney????
5 months ago
Lisa Lisa
Thanks Darrylton!
4 months ago
James Stullich
Excellent service at this location every time I visit. There is rarely a wait to get anything resolved and the manager always ensures that are aware of the latest and greatest options available. They always have a nice selection of cases and chargers that are reasonably priced.
7 months ago
Susan S
I moved from the davie area in April of 2019 and turned in my equipment at this time. I was told my account was up to date and I wouldn't have to pay anymore. It's now July and they have drafted out of my account every month since even though I've called and complained 3 times. I just got a bill for 255 even though I haven't had the service for months. I will be reporting them to the better business bureau because I'm tired of their scams.
6 months ago
Deecy Gray
New management is great, very helpful. They are very knowledgeable and very friendly. Will forever recommend this store .
3 months ago
Willow Terrace
They were very helpful with setting up the phone
6 months ago
Jonathan Klate
Walked into the store and was surprised of the amazing deals they had with the iPhone 6 cases. I was helped by Mario and was explained everything, and while I was waiting for him to check my account. They had a tablet where I was able to see some shows on it. It was Awesome. Teen Titans was on! My new go to store.
3 months ago
Sierra Nevin
Great service at this location! New management and new staff are extremely helpful!
5 months ago
jim deck
Great experience from entering to exciting! Marcus helped me solve my issue quickly!
5 months ago
Rick Conant
Cell Providers have become the "Used Car salesman of the past" AT&T Sells you their "Bundles" & then screws you Every way they can. I switched to another last year, turned in ALL my Equipment got receipts for Everything ! The Cable Part sent me a "CREDIT" for an Entire year but would NEVER send me a Check. The phone Part Never sent me Anything & when I went to turn on my old phone for another line AT&T had my # Blocked beecause they said I owed a Final Balance but WON'T use the CREDIT I have with the Other. If You guys are Going to Bundle things It NEEDS to be on ONE BILL instead of these confusing bills that they Continually put Extra charges on. That Pinocchio character suits them!!
6 months ago
Jim Parent
I drive out of my way to go to this store. The service is always amazing and the manager, Faisal, could not be more accommodating. He sat with me and discussed my options because I am really dumb when it comes to tech items. Thank you!!!
7 months ago
K MacCormick
Great location. Natacha, Ashton and the manager Kevin are a great team!
5 months ago
Tim Edwards
So we walked into the store for the first time with my brother and were surprised that there were only 2 customers at that time (the place is new and not so busy). However, for a simplest questions in the world we spent around hour waiting to be served. Samantha was the one who tried to help us, but apparently she failed. First of all, if she doesn't want to do something or doesn't know something, she will tell you that: 1. The system is down 2. There is no option to do this 3. You have to pay first then I can see your account 4. There is no return policy In the middle of the conversation she picked up her personal phone and disappeared inside break room so we had to finish our stuff with the manager (Ron or Rob is his name I think - excellent guy). When we walked into the store for the second time and Samantha met us again, I was already sceptical about her customer service experience. Once asked for certain phone model existence at the store stock, she advised us to look for another AT&T stores at Google Maps in the area and calling them in order to find if that model available. CAN YOU IMAGINE THAT??? I asked if there was no ability for her to check internal database system for that information, please see #2 above as her response. So we had to apply to another customer representative who was able to help us and easily find and call another store to verify our need. She is completely unfamiliar with the proper help to the customers.
9 months ago
Emily Perry
Fantastic customer service
1 month ago
Wayne Libby
I have come to this store on several occasions for various problems and information. Samantha, Stacey, and Rob who work this store are amazing. Their professionalism, friendliness, and non-judgmental ability to explain technology and the "workings" of att for insurance, upgrades, etc. were very helpful. I have bypassed other stores just to come to this store. Thank you for having such patient, knowledgeable personnel.
9 months ago
Harsha Vyas
Please be careful. AT&T's customer service is now beyond HORRIBLE. All the towers in south Florida are degraded. There are blackouts everywhere. I never have more than 1 or 2 bars . Many times no service which affects my safety. The WiFi went down nearly every weekend and was too slow to stream Netflix most days.They will not take ownership of their inability to provide working service. I have wasted hours on the phone with their tech support and customer loyalty. Still no ownership of their mistakes and not following through on their end of the contract. Please avoid them and save yourself so much trouble and wasted money.
5 months ago
Jorge Varella
Online pick up order was not ready
3 months ago
Troy Lord
I visit this store for all of my phone issues. The reps here are always friendly, helpful, and make sure I have any issues completely resolved before leaving.
3 months ago
James Corsini
This is an authorized retailer that does anything for money. They will add insurance without telling you or other features on your account that you will end up paying for without knowledge. If you complain about this they will shoo you out of the store with a promise for credit on the account which will never show up. These people are liars and give authorized retailers a terrible name. I never write reviews and felt compelled to do so because everybody deserves to know the truth. They care more about their pockets than they do the customer. Save your money and go to the corporate store less than a mile away in tower shops. It’s a nicer store, way more professional and even though it’s a longer wait you’ll save yourself a way bigger headache as I’ve been dealing with this insurance issue for months. I also know others that they’ve done this to personally.
6 months ago
Thomson K
Daniel and Antonio got me what I requested in a timely, professional, and kind manner. I highly recommend this location!
11 months ago
Sabina Nasser
Currently open for iPhone 11 pre-order with exclusive deals such as buy one get one
9 months ago
Irene Zhang
Great customer service Employees are very knowledgeable Daniel is An excellent representative of AT&T and goes over and beyond to ensure customer satisfaction!
3 months ago
Andrew Brama
Very kind and willing staff. They help me save over $50.00 a month. Will recommend to all friends and family
6 days ago
Pathi Ama
When we signed up for TV and Internet, the young lady in the store was very helpful. Unfortunately somewhere along the line our bill was messed up and we were paying WAY over what we were supposed to. I went in to see the person who set up our account. She was more than happy to help and found the problem quickly. She spent MANY hours of the course of the next few days on hold with customer service because we couldn't get anywhere with them. By the end Samantha had our bill back to normal and our account credited the over pay. She made an annoying experience much better
8 months ago
NaNa Gipson
Excellent custom service. Friendly staff.
7 months ago
Dave Groves
Since this store has opened, it is so nice to walk in and be helped, everyone seems knowledgeable and willing to work with you. The assistant manager has gone above and beyond for us, Thank you again Samantha, you are wonderful!!
9 months ago
Linda
Manager was on the phone while he was "helping" me and looked like he hated being there
6 months ago
Wayne Ferguson
Had a great experience!! Extremely helful!
6 months ago

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