Cell phone store AT&T Store

Cell phone store AT&T Store, 6501 Nova Dr, Davie, FL 33317, United States: 78 reviews of users and employees, detailed information about the address, opening hours, location on the map, attendance, photos, menus, phone number and a huge amount of other detailed and useful information
Cell phone store AT&T Store
Address: 6501 Nova Dr, Davie, FL 33317, United States
Website: att.com
Phone number: +1 954-370-0222

Location on the map

Reviews

Elettra Ranno
Samantha is very helpful and friendly! She find a way to extend our sim - card monthly plan which we missed to renew, she even text and called my number to make sure the number are working!!! Tumbs Up.....
2 weeks ago
Max Frias
Horrible experience. The manager SAMANTHA does not know how to manage a store. I walked into the store to purchase a phone that I urgently needed because I was on vacation and I needed a new phone to get onto my flight that day, because mine had broken. When i walked in i had to wait about 30 min to get helped by a associate, I gave him my ID and the pin for my at&t account. In the mean time I hear Samantha the manager argueing with another customer, the lady seemed really upset and ran out the store. Then Samantha comes over to where I was at with the associate that didn’t really seem to know what he was doing and she wisper something in his ear. Then they both told me that they coudnt sell me a phone because I wasn’t the account holder even though I was an authorized account user meaning I can do whatever I wanted to the account with just my id, which I have done in the past at multiple stores. They told me to just go to another store.She thought I wasnt well informed about how the system works so she tried to to tell me some bs. But I have been a loyal at&t customer for over 10 years. Then she said that we would have to cal the account holder so she pulls out her cell phone To call. After account holder answered and tells both of them that I was authorized to use the account she then told me that she just did not want to sell me the phone because she didn’t bealieve me. When I asked her To speak To someone above her she told me she didn’t have to do that. Then finally she calls her supervisor and runs into the back room, When she comes back out I asked her to speak to him myself and the Guy tells me that my ID doesn’t match the name on the account, so I asked the associate to spell the name out of the account to prove that It did match and I was offering them multiple forms of ID. Then the supervisor says that the only way for me to get a phone is if by calling the account holder and having him approve, which we had already done!!! So she calls AGAIN!! This time she couldn’t tell me that she didn’t want to sell me the phone because we were on the phone with her supervisor. Then finally I could finally purchase the phone if I hadnt need the phone urgently I would have just walked out. I was in the store for over an hour, the manager seems like she was just making excuses. She was extremely rude the hold time and just gave me short answers hoping that that I was just leave the store acting like there was nothing she could do. Someone like her should not be allowed to run a store by herself without supervision. I don’t know if she was racist or what but I have purchased products on the account with just my ID. She clearly doesn’t know what she doing and is very unprofessional.
1 month ago
Kim Gould
Just walked into this location excited to get the new Samsung Galaxy Active 8! However it was down hill as soon as I walked in...1st I was told I had to preorder as they had not been released yet. I told the associate that didn't sound right considering it says I can get it in store on the Web site. The I was told oh well we have them in the back in boxes still because the manager has been on vacation. Wait... this phone has been out for 2 weeks now... Really!!! I was walking in to spend $849.00 & walked out so irritated and question why I've been with AT&T for over 10 years. Horrible Customer Service Experience
9 months ago
Sandra Bittmann
VERY GOOD SERVICE, VERY HELPFUL....ATT&T MANAGEMENT SHOULD BE VERY PROUD OF THE GENTLEMEN TAKING CARE OF THE STORE...
5 months ago
Tim Cooke
The worst att store I have ever seen, they do everything to lock you up in direct tv plan while you don’t get what they offered you , please don’t go there, stay away from them!
10 months ago
Ahmed Serag
Ok service
10 months ago
Jack Dawn
Really bad service
8 months ago
Emily Cannon
Guys are great
9 months ago
Mason Boutis
Gracia por todo Kevin en Davie. Very loving!!
11 months ago
Zyaire Robinson
Quiero destacar la esmerada, profesional y excelente atención de la Srta. Jessica. Altamente recomendada para todas las personas que requieran orientacion y apoyo de cualquier servicio de la compañia, sobre todo en español.
7 months ago
Tiffany Harris
Buena atención.
7 months ago
Ernesto Romero
6 months ago
Ivelis Martinez
5 months ago
christopher frost
7 months ago
Rhonda Thomas
7 months ago
David Olsson
1 month ago
Roland Bourre
5 months ago
Charles Relph
5 months ago
Paco Rabanne
7 months ago
Mike Moore
6 months ago
Brendan Carey
11 months ago
B Cat
4 months ago
Jason Cao
8 months ago
Anastasia Giannakaina
11 months ago
Paul Brand
8 months ago
Santosh Prabakar
11 months ago
Alexander Tschopf
9 months ago
Petar Georgiev
5 months ago

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