Auto parts store NAPA Auto Parts - Genuine Parts Company

Auto parts store NAPA Auto Parts - Genuine Parts Company, 411 N Midler Ave, Syracuse, NY 13206, United States: 220 reviews of users and employees, detailed information about the address, opening hours, location on the map, attendance, photos, menus, phone number and a huge amount of other detailed and useful information
Address: 411 N Midler Ave, Syracuse, NY 13206, United States
Website: napaonline.com
Phone number: +1 315-437-7151

Location on the map

Reviews

Jolene Grande
Very helpful. Counter man spent a lot of time on $6 item. Went back and bought these LED replacement bulbs $22.
5 months ago
Steven Verburg
Very Quick Service for door dash delivery
2 months ago
Anne Busta
Very helpful and polite. I travel a lot and that Napa so far is the best
4 months ago
Tanya McEachern
Nick did a good job for his busy as he was got everything I needed
3 months ago
Gas Prices
Napa used to carry many hard to find parts... not often needed but when needled they used to be a life saver. NOW they don't carry much. An example is rubber grommets. It is hard to believe but Lowe's carries a much better selection than Napa!
6 months ago
Roxene Redenius
It was a big Napa didn't have anything I need for trucks
4 months ago
brina salvado
Better then the local competition by far. Ha
9 months ago
Olivia Pittman
Fast and friendly service
2 months ago
brian sullivan
Nice employee's.
4 months ago
Susanna F
9/10 Always have parts i need
8 months ago
Tiffany Johnson
Great NAPA DC Lots of room.
11 months ago
Kalita Blessing
They are very knowledgeable and have the parts I need within a day or so.
3 months ago
CJ Flynn
Great place. Very knowledgeable about auto parts. Sometimes I stand in line for a few minutes but that's to be expected when they are busy. All in all they are good people and most have great sense of humour.
6 months ago
Bonnie Flynn
Very helpful. Great inventory.
8 months ago
Wes Thompson
2 trips to get a light bulb and they still couldn’t figure it out. Brand, voltage, wattage, and part number given to them. Phone is always ringing non stop while I’m in there and always people standing in line. They need more associates and or better training.
2 months ago
Keith Foor
Staff can't find anything without a specific application. I go in with a part number and they told me they need the specific vehicle year and model. It's an industrial diesel engine and the part I needed has been purchased at NAPA 3 times in 10 years, and it was a NAPA part number. So they gave up $1400 in sales today because lf staff that doesn't know anything besides what the computer tells them.
6 months ago
Neha Bhardwaj
A bit high priced. Staff was friendly bit the place was a bit dirty
6 months ago
Don Stroub
They were great helped me with the part I was looking for with no problem I would recommend this store
4 months ago
Ivette Alvarez
4 times I ordered parts and was very specific about my vehicle and 4 times they have given me the wrong parts which is unacceptable especially after they gave me brake hoses rated for 3000 pounds less than my truck required if I didn't catch it I could have been hurt or killed or even hurt or killed someone else I do not recommend anyone buying parts from these people for the sake of you and your families safety and well being, I've complained about it every time with no effort to fix this from happening to anyone else. I am completely outraged at the audacity of these so called "parts professionals" 0 stars from Me and all the auto shops in Syracuse beware of their negligence. Hey napa think about this what if I had my son in my truck with catastrophic brake hose failure after I told you I had a 10000 pound 3/4 ton suburban and you gave me Chevy 1/4 ton brake parts.....? Why don't you ponder that and tell me what you think!!
10 months ago
Randi Bojoka
I've never gone here and not waited at least 20 mins with only 1 person ahead of me. Terribly slow at anything.
4 months ago
CaramelSkin s
They had what I needed in stock and were pleasant to deal with.
4 months ago
Nathan Kratsas
Drove round trip 120 miles for a part that was not there due to being incorrectly looked up. If I could assign zero stars I would.
6 months ago
Zalman Silbert
Good parts
9 months ago
Lexi
Big store and have most anything you need
3 months ago
junri ludevese
Your policies suck. Another Napa store gave me a price on an item. I called there because that's where I usually get my stuff. They didn't have 2 of what I needed. So I asked if another store had them, they said yes. I said I'm in the city do you have one close to me. He said, Yes the one on North Midler. Ok, thanks. I went there and started shopping, oil, brake pads, and a few other parts. I went to the counter and ask for the struts that the other store said you had. The guy behind the counter said yes. I said great. So as I checked out I asked what the price was on the struts. He gave me a price that was about $8 more per strut. I said you wouldn't honor the price from the other store. He asked which store. I said Marcellus. He said oh that's an independent. I said really, you wouldn't match the price. He said no. So I walked out. You lost a sale about $200. I will never go to the North Midler store again. Staying with Marcellus.
9 months ago
Gil Cohen
They always have what I need, but not always the best prices.
4 months ago
Ravikumar YV
Good place for auto parts.
2 months ago
Lowell Zelinski
Napa auto parts are alaways a great stop for high quality automotive parts. Has a bigger selection than other part stores, and very knowledgeable staff.
5 months ago
Anna Utech
Good Auoto Parts Store, Great Quality parts but Prices may be a little more than Less Expensive Discount Automotive Part Stores.
6 months ago
Kelli LaPoint
This place needs more employees who actually work and help the customers. I stop in the store or call them about 10 times a week, and 90% of the time I have to wait in line or on hold up to 15 minutes each time.
2 months ago
Dana Bonenfant
Went to midler ave looking for a stemco hub seal. Ubiquitous part that's available at every heavy duty shop. Counter salesperson looks up part, then quotes me 49.00. this part is 12 .00 to 15.00 without an account at any dealership. Good luck trying to keep customers when your charging 4x the going rate. I even mentioned this to the sales person, didn't seem to care. Left without parts and went to Tracy road equipment and got my parts 4x cheaper.
8 months ago
Katherine Reilly
Good service quality parts. Friendly people
6 months ago
Christopher Neilsen
Got the Napa Know How once again they hooked me up with a belt that I needed.
3 months ago
Anna Stepanova
Great service!
11 months ago
Brooks Manry
Great staff. Very helpful and professional. Very kind and respectful to women.
8 months ago
Caitlyn Black
Its Napa. Some say perfect place, some say over priced, I say " only place that had what I needed now????
2 months ago
Juan Olveda
Every time I go to Napa on Midler Ave I regret it. Sometimes they have what you need but every single time the counter staff is SUPER RUDE. They don't want to help, they get confrontational, and they are just horrible to deal with. Parts availability is so so, a lot of times they have to special order parts so you have to wait a day or two, which is not good but it is what it is. The people who work there are what really wrecks the place though. I don't think I've ever dealt with anyone who was even remotely pleasant to deal with.
2 months ago
Jesse Klinefelter
Very helpful and knowledgeable staff my buddy Dave is a manager there I went to HighSchool with him very very nice guy then going to that store for years and I will return when in need of parts
2 months ago
Marla Hansen
Some really good people there but most of the people working there are really bad people. If you need to go to napa just drive the ten minutes to the bridge st location or the hiawatha st store. Or just go to advanced auto parts.
8 months ago
Tamika S
This is a good auto part company big business and I also have a job I like it alot I give them a big thumbs up the people there are friendly and cool
2 months ago
Juan Guerrero
They stocked difficult to find power steering fluid for my Subaru after I had already gone 6 other places I was grateful that they had it in the warehouse.
6 months ago
Brent Medas
Usually has the parts i need and very professional. Lines can be a little long but its worth it. Napas way cheaper then the other auto places.
11 months ago
Maria Forest
Some of the staff aren't as knowledgeable as they used to be. Know how to find your parts first. Some of the guys are really good though, just gotta find the right salesperson.
6 months ago
Alex Helling
Long wait! Saturday mid-day. May I suggest maybe more than 2 employees. I waited for over 30 minutes before I even got to speak to someone. There wasn't even a line!
8 months ago
Richard Miller
Willing to help me out - went above and beyond service
4 months ago
Zeiss Ultricht
Napa always is and has been the most helpful, obtaining high quality customer service, their parts are great and the awards program they offer gives even less frequent customers a reason to choose Napa auto parts, I don't go anywhere else and I consider myself well above the average hobbyist
6 months ago
Maura Garuccio
Usually have what I need for reasonable price
2 months ago
shelby Lamoureux
Got the parts that I needed but does seem to take awhile to get your part to the counter other than that a good experience
10 months ago
Noe Vega
Usually they're okay, but they didnt have any hydraulic fluid, at least I couldn't find it. Asked for help, but he wasn't much
6 months ago
Keith Leak
Been here 5 times and they never have what I need. Usually simple things like air hose fittings, drain plug washers etc
2 months ago

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