Auto repair shop Perinton Automotive Center Inc - NYS Inspection, Auto Repair

Auto repair shop Perinton Automotive Center Inc - NYS Inspection, Auto Repair, 20 Jefferson Ave, Fairport, NY 14450, United States: 49 reviews of users and employees, detailed information about the address, opening hours, location on the map, attendance, photos, menus, phone number and a huge amount of other detailed and useful information
Address: 20 Jefferson Ave, Fairport, NY 14450, United States
Website: perintonauto.com
Phone number: +1 585-377-1660

Location on the map

Reviews

Peter Reeve
My daughter just bought her first car and bought it from a dealer.Not even a week later it broke down. Tim looked at her car and so much was rusted. He didn't understand how they passed inspection. He said the damage was over 2 000 dollars which my daughter could not afford. Thanks to Tim he called the dealership and told them they better fix her car or he will do something about it. They came to tow the car and the dealership is going to fix her car for free. Thank you Tim for going above and beyond and looking out for my daughter when you guys could have made that money for yourself. We really appreciate your honesty. We recommend Perinton Auto to everyone great people and very honest. Thank you so much Tim for everything. Olivo family
2 months ago
Toni B
THESE GUYS ARE THE BEST! I had to get my car towed to their shop last week because the exhaust had broken off and was dragging on the ground. Despite them being absolutely booked for the next few days, they were able to squeeze me in and get me back on the road quickly. Jeff and all the guys there are professional, kind, and hard working. Take your cars here for any and all troubles!
1 month ago
Satish Sharma
2nd time reviewing, well deserved! This auto shop has been nothing but honest and straightforward each and everytime I've needed them. They seem to have gotten busier, but they still fit me in this week when I had brake issues and no appointment and got the work done on the same day. Happy to be a loyal customer!
11 months ago
Terry Elliott
Competence and courtesy make it my trusted auto repair shop in Fairport. I recommend it!
7 months ago
stassi beaugard
Friendly, caring and knowledgeable staff. Extremely affordable. I get both my inspections and oil changes done here. The oil change is very affordable.
2 months ago
oskar figueroa
I am new to the area and needed to get my brakes done on my truck. I was able to schedule an appointment within 2 days, which I was struggling to do with other shops. They had my truck ready within 2 hours and were flexible with picking it up later on. Price was very fair, and the customer service was fantastic. I'll definitely be going back for future work on both my truck and my significant others car.
3 months ago
Britney Goodman
Totally recommend! I have been bringing my car to a different mechanic in a nearby town for years. They’ve always done good work and they’re reputable and honest. About 5 months ago my car started developing some loud noises. After multiple trips to the shop, continuous problems with this noise, and $1500 (yes, $1500!) later, my car was returned to me “fixed” and the noise was no better at all. So, I contacted Perinton Automotive Center and had them take a look. Long story short, not only did they diagnose and fix the problem which involved struts, alignment, and sway bars, but it was totally affordable. Today was the first day in 5 months that my car has sounded normal again and I am so happy and relieved because I honestly wasn’t sure that it would ever sound normal again. What I’ve learned from this is 1) Perinton Auto has equipment that my old shop doesn’t have - diagnostic equipment that can help detect a problem. It turns out that the problem was tricky and tough to diagnose, which is probably why my old shop never could figure it out and 2) Perinton Auto cares. They listened to what I had to say, they spent a lot of time listening to and diagnosing the problem, didn’t charge me an arm and a leg, and fixed it. The bottom line is that they care. This is my new shop, and I highly recommend it.
3 months ago
everett brayman
Super pleased with my service! Quick and everyone was so friendly! Highly recommend! I'll be returning anytime I have issues.
4 months ago
Anthony Young
Excellent service. Very friendly and accommodating with very reasonable pricing. They helped me out when I was in a financial tight spot and negotiated a price with me that was very doable. I appreciate the honest opinions and how up front they are about issues.
3 months ago
Sue Stricktland
Great service and a job are well done. The technician was fast and thorough, Thanks for such a reliable and excellent car service. I would highly recommend!
2 months ago
Emperor Raitei
Fair prices, honest about what work needs to be done, quality work, courteous, local neighborhood shop, fit me in on busy Friday afternoon knowing I was in a pinch.
3 months ago
Bernadette Slavin
Is it possible to get 6 stars? I am the owner of Pete's Auto in Honeoye N.Y. I have been in business for 24 years now. (what a coincidence) So has Perinton Automotive. I have a customer.(We will call him Brad)that lives roughly 45 minutes away from my repair shop. I had installed a brand new engine in a 2011 Chevy Traverse. After 1100 miles I got a phone call from Brad saying that he had a oil leak somewhere and his vehicle was leaving fluid on the garage floor. Because no leak what so ever on a brand new engine is absolutely not acceptable and potentially seriously damaging, I asked Brad to find a respectable repair shop close to his residence, let's have in checked out and I will pay for the service. Brad picked Perinton Automotive. I have had no knowledge or dealings with this repair shop called Perinton Automotive. Though this was my customers choice, I respected his decision and this is where the vehicle went. This is where I had the utmost privilege of speaking and dealing with Jeff.( What a wonderful individual) Highly, Highly intelligent in the automotive field, friendly, caring, understanding, and had plenty of time to speak with me when I knew Jeff was sooo busy and really did not have the amount of time that he graciosly gave me. In short.... Jeff and Perinton Automotive solved the issues and gave clarity to Pete's Auto and Brad. It is not something normal for a auto repair facility to praise another. It just does not happen. I recommend strongly to any individual seeking auto repair to Perinton Automotive
6 months ago
Anna Rosofsky
My husband has used the shop for years and takes all our vehicle there. Tim at the desk is the man and doesn't beat around the bush. Recommends what needs to be done and they don't take advantage of you here. Honest and Quality service here at Perinton Auto.
4 months ago
Lauren LaStrada
Dealing with a local company that has been around forever and always feeling like i get a great job with no hassle, is why I take my SUV here. They explain things so you understand what they recommend. Sometimes its to wait till you get some more miles on it before spending the money because its still safe as is. I know that at some point in the next year it will need brakes or whatever... My SUV is always done when they say and I have always felt like I got great service. Thanks Guys!
9 months ago
Moshe Deutsch
Perinton Automotive Center Inc. Is best auto repair shop in Penfield. I would absolutely recommend their Service and Facility whether it be general auto repair or car inspection.
3 months ago
Julie Gamez
Legit, family-owned and straight forward mechanics. May not be cheaper than the franchise competitors, but I'd much rather pay a few extra dollars for the peace of mind knowing that they aren't trying to pull any strings. They never try to push you to pay for anything extra, but always let you know if there's anything that needs some special attention. In fact, they've even suggested that I go elsewhere for certain things rather than trying to make a quick buck (parts, not services). Great guys!
7 months ago
Sammy Ashyi
Have always done a great job and seem very honest. Recently was told I need new tires. I went to a tire place to have them done (and let them know I was doing so), and they were gracious, rotated my tires to minimize chance of a blown tire, and charged for nothing but the tire rotation. I had no plans of taking business elsewhere, and certainly will not given their gracious and friendly response. Thank you.
5 months ago
Bob Cote
Moved from Atlanta 4 years ago and have been trying to find a good garage since. I've been here 3 times now, always treated fairly, good communication from the owner about whats going on with my jeep. He's alway come in at or below (yes below!) what he quoted for repairs. They're busy, but that's because they're fair and honest, which is hard to find. Highly recommend.
7 months ago
tommy anderson
My current vehicle is 10 years old and has roughly 120,000 miles on it. I really enjoy it however, and have always hoped to get 200k from it. Unfortunately, my transmission went and I was faced with having to decide if it was worth fixing it or stepping into a new vehicle. After much discussion and guidance from Perinton automotive, I decided to have it fixed. I have to say, my experience was outstanding. They (without me asking) obtained and paid for a loaner vehicle for me. They also (without me asking) charged me a lower price in the end from that which I was originally quoted. They also took the time to research around the country to find the appropriate parts for my vehicle. To be honest, I came across Perinton Automotive mostly due to proximity to my house, but I have to say, they have now obtained a customer for life. Very highly recommended.
6 months ago
Janet Reyes
For some reason this is using my daughter's name in my post, but I would like to add to the positive comments on this center that I can't say enough great things about this place. I came in at the end of the day needing an inspection done quickly and even though they had mopped up for the day, they took me with no problem. Tim was very friendly and kind and got my inspection done quickly and efficiently and I was out in no time. I really appreciate him taking me in last minute and doing such a great job. I have been here for service before and will continue. In fact, I'm taking my boat trailer over this afternoon for an inspection.
8 months ago
Brian March
I knew my car had a few issues going into an inspection. Tim was very upfront about everything he found, made sensible recommendations, and put zero pressure on me to do anything extra or unnecessary. Great experience, and will be a customer again next time!
8 months ago
Kimberly Mellor
I bring my car to these guys every time I need a repair or even for a simple yearly inspection. Tim at the desk is very freindly and knowledgeable. They are all very honest and trustworthy. Highly recommend
6 months ago
Tamara Flint
Usually don't write reviews. All I wanted to say is I have had 3 vehicles, and I have brought them all to P.A.C because the work is outstanding and they don't try to up-sell you on a job. Thumbs up guys!
4 months ago
Armani Baston
Just outstanding!!! For years I had serious transmission problems on my 09 Altima that was incredibly dangerous in certain situations. After multiple tries fighting with Nissan I gave up on warranty work and went to Perinton automotive with a part I ordered on Amazon with a suggested aftermarket fix I'd read about on Nissan customer forums. One employee there, Tim, investigated the problem and said "let's go after Nissan since this transmission is still under warranty". I think he could see the sad look on my face that I wasn't ready for another fight, so he actually offered to call Nissan for me and set me up with a friend of his there to take care of me. He said to me, "look, I'd love to take your money, but if it were me or a family member this is what I'd do". Around 1pm that day, after dropping my car off at Nissan, he called to follow up and see what happened. He even offered to follow up with them if I was getting a run-around. Long story short, I got a brand new transmission for free under warranty, and my car is driving like new! I am recommending this shop to everyone I know in the area. Honest, and go above and beyond. I'll be sure to take my car back when I have other work to be done. Thank you!
2 months ago
Lenda Alkafaf
I had great experience! Very honest and straight forward. Customer service was great, always called me with an update. The crew is very detailed and worked hard to complete the services in a timely manor. Thank you, Jeff, Tim and crew!!
5 months ago
Keith Harter
Had one of our snow plowing trucks go down following a snow event. To get off the road our employee pulled into the gas station and was going to wait for a tow. While doing so he walked to the shop located directly behind and the owner offered to get the truck in the very next day. Jeff and his crew got our truck back on the road in less than 24 hours and charged us a very competitive and affordable price and we didn't have to pay for a tow. They went above and beyond and we couldn't of been more thankful. Definitely recommend these guys. Thanks again!
11 months ago
Johannes Ayres
I have been taking my cars to Perinton Automotive for no less than 20 years and have always received excellent treatment. Mike, the service manager, goes out of his way to be accommodating, is fair with estimates and the work by the mechanics is top notch. I don't recall ever having to come back to fix a problem (because there weren't any). I just had brake work done, questioned the final cost as I seemed to recall the estimate being lower, and Mike showed me the last time (40,000+ miles ago) this work was done, how much pads, rotors, etc. cost then and today's cost, which satisfied my inquiry. I would recommend Perinton Automotive to those of you looking for an honest, trustworthy business.
2 months ago
Michelle Miche
I've been taking my cars there and always had a good experience. They are courteous and treat everyone very well. They explain all the work they do and make sure you understand and agree to all work before starting it. Their costs are reasonable (and better than other places) They are honest and I would not hesitate to recommend them to anyone.
2 months ago
Wynnie Lamour
I have never had a Bad Experience with Perinton Automotive. I prefer to have all of the minor things checked and fixed unlike some other Idiots posting here, (it's a Safety Thing) The work has always been Top Notch and I have always been instructed as to what is a Priority repair over a simple fix. Keep up the good Work.
9 months ago
Tim Pugliese
Very friendly, proced fairly. Also has a nice waiting area with free coffee. The huge plus is it is also very close to a large residential area. If you live in the Jefferson ave area dropping it off and walking home when the weather is nice is very easy.
2 months ago
Matthew
Extremely thorough and exceptionally honest. Get it fixed right the first time! It is often said that in life, "You pay for what you get," and it that holds true for the service at Perinton Automotive. Don't waste your time with other repair shops, spend the extra couple bucks with these guys to get your car fixed for good. The peace of mind is worth it. They won't tell you something needs to be fixed or replaced if it absolutely doesn't need to be, and they only use the best parts they can get, instead of the screws and crap that desintigrates and brings you back in a few months. Yes, better parts and smarter labor is slightly more expensive, but worth it to have a reliable car that can get you to work everyday. And knowing that you're not being lied to by your mechanic...priceless!
5 months ago
Bryan McConomy
Took my 2012 Mazda CX-9 in to have the brakes checked because I was feeling pulsations in the pedal. Jeff called me in the morning and quoted a very good price for new front rotors and pads, plus lubricating and servicing the rear brakes. They also let me know that my tires were wearing down, and provided several recommendations for replacements (which I'll take care of before the winter). The car was ready to pick up later that afternoon. Great service and prices that are more than fair. Plus they didn't try to sell me things I didn't need. I'll definitely be returning when I need additional service on my car.
8 months ago
STALKER
I have used this place since 2004. They work on my personal cars, and my work trucks and vans. They do everything. Tires, A/C, mufflers, brakes, engine diagnostics and any type of repair you may need. The service is really great and they are nice and informative.
8 months ago
Junior Effik
Great service They treat you like family and never pressure you into paying for something you dont need
6 months ago
Zac Brewer
Had my car inspected today. Very pleased with the service. I will be returning for future service.
8 months ago
Praveen Bhujbal
Trustworthy, Efficient, and Accommodating! I have been bringing my vehicles to Perinton Auto for years and they are always professional and a pleasure to work with.
2 months ago
Francisca Cochran
I went to this garage because of the reviews on this board. These reviews which must have been written by the operators of this establishment are a far cry from what I experienced. I took my vehicle in for a simple NYS inspection ($21.00). I received a call stating that 2 front marker lights needed to be replaced in the front at a cost between $6.99-$8.99 per (was not informed at the time of the call that these were not a NYS requirement), and also my 3rd brake light (attached to my rear tailgate above my rear windshield) was missing and needed to be replaced. I informed this gentlemen that I still had the 3rd brake light which came off while traveling on 490 over 5 years ago and was never an issue during prior inspections (I checked you do need 3rd brake light, obviously my last garage let me slide). I made an extra trip to the garage to drop the 3rd brake light off. I informed the gentleman at the desk who I also spoke with on the phone that I was not willing to spend more than $20.00 to reattach this light knowing it would not take an experienced auto technician very long at all to reattach. He took the part from me "inspected" it for 5 seconds and said it would cost $45-$60. I took my part and my vehicle to fix the very small problems myself. The gentlemen at the desk informed me that if I fixed the issues I can return to the garage and for $10.00 I could get my inspection sticker (not once did he inform me that I needed an appointment). I fixed my 3rd brake light which consisted of connecting 2 separate wires, and using some 2 part epoxy to reattach the plastic piece to the body of the vehicle. This took me a total time of 8 minutes. Also replaced my 2 front "marker" lights in the front ($4.00 for 2 bulbs at NAPA auto parts) which took roughly 5 minutes. On my THIRD visit to the garage (3 hours before they close) to get my inspection sticker. I was informed then that I would need to make an appointment for another day because my vehicle needed to be plugged into the computer. I asked how long the process took and the gentleman informed me about 15 minutes. Observing no other customers waiting in the waiting area I asked if they could slide me in for that short amount of time. He simply stated "no". I told him that I could not be without my vehicle for another day. He stated "Oh well" and walked away, and I walked out without my inspection sticker. Sorry for the long read but by all means avoid this auto garage. This location will nickel and dime you to death, and the customer service was so lacking that I actually wrote this review which is my first ever (actually had to use my wife's profile to do this because I don't have one). -Daryl
11 months ago
Charlie Adorney
Great service! Tim was very friendly. Will be going back.
7 months ago
Brian Buskirk
Knowledgeable; high-quality work; they don't push for work you don't need; prices are usually noticeably better than dealership prices. I've used them routine maintenance, simple repairs, and more complicated repairs, and they always do a good job.
2 months ago
juan velez
Very trustworthy, honest and do great work.
2 months ago
Carson Poe
Very professional and courteous!
4 months ago
Tomaso Dattalo
You can trust these guys
8 months ago
Bob Coston
Honest, helpful, incredible service!
4 months ago
Wandel Tejeda
RIPOFF ARTISTS. Save your money Go elsewhere.
2 months ago
Kirk Wood
9 months ago
Victor Senyk
6 months ago
Sherry pudelek
4 months ago
elaine whiteing
8 months ago
Linda Elkin
2 months ago

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