Home improvement store Lowe's Home Improvement

Home improvement store Lowe's Home Improvement, 14810 Manchester Rd, Ballwin, MO 63011, United States: 220 reviews of users and employees, detailed information about the address, opening hours, location on the map, attendance, photos, menus, phone number and a huge amount of other detailed and useful information
Home improvement store Lowe's Home Improvement
Address: 14810 Manchester Rd, Ballwin, MO 63011, United States
Website: lowes.com
Phone number: +1 636-527-8805

Location on the map

Reviews

Zed Snark
We went in search of a new refrigerator for our basement. Even though we ended up ordering it online, Jason G. did everything possible to find us one at other stores. He was very helpful and considerate of what we needed and how soon we needed it.
5 months ago
Daniel Mondak
Always find great deals!!! Follow me on Instagram @reality_of_rentals
8 months ago
Jessie Jones
Had what I was looking for, on the website you can find the EXACT location in the store, by aisle and bin. 2 thumbs up
5 months ago
Michele Molok
You can find everything you need. From garden tru to the little metrics bolts. I love it.
5 months ago
John Dunlap
They appreciate veterans with a discount and special parking spaces.
5 months ago
Ambere Hartman
The organization is ok, some items can be difficult to find. The real problem is that it is hard to find an employee to help you find something. The pick-up section during most of the pandemic has been just okay. The lines would get long and the process seemed disorganized. A couple of times the employee had to go out into the aisles to get one of the items that was missing. Then you pick up mulch around the side of the building to see three dudes just hanging out with nothing to do. I appreciate the help loading the mulch, but those guys would be more useful inside the store. I would give a 3.5, but I guess I will round up.
6 months ago
diesel james
Worst web site I have ever seen. Trying to lookup gutter down spot, can't find what I need. Simple brown down spot must be to difficult.
6 months ago
Liz Odu
Id highly recommend going here, staff is very nice. Julie Schwartze in paint is awesome!! Def recommend her!! She was a huge help in what i needed. Def NOT Disappointed!! Thank you again Julie!!
8 months ago
diane bergeron
Customer services couldn't even solve a small issue, I have a gift card and it seems the customer service's employee who issued it to me has entered my driving license # wrongly. I kept explaining to them that, but nothing happened. I called the number which is on the back of the card, but I also surprised because they didn't even solve the problem. So, l lost my money because of the bad customer service
9 months ago
Farid Parsa
Marlene, actually used her phone to help me get ideas! Andrea created my masterpiece flower garden, and Madison helped me find my gigantic flower pot and actually helped me take ALL my stuff to the car. Together they helped me spend ten times what I ordinarily would have spent, but the results are spectacular!!!! Plus they were all so friendly and beyond helpful!!! These ladies not only helped me find MORE of what I wanted, but also made me feel good especially since I thought I didn't know what I was doing. However, NOW I know what I'm doing and I intend to go back...OFTEN!
1 month ago
Vicki Stevens
Great store. Sometimes lacking in the variety and selection. Have had a few issues with the service, but other times service is great.
11 months ago
Bill Mechnick
Jeremy in Home Decor was very helpful in picking out window coverings. He is very knowledgeable in different types of shades and blinds.
8 months ago
Bayardo Silva
Terrible customer service. We needed help to find out if an item was in stock. Went to the front of the store where they got on the speaker asking for someone to assist in the area we were in. 20 minutes later we were still waiting for help. Several employees walked past us and when we asked for help it seemed to be an inconvenience to have to stop and talk to us. We did finally get someone helpful to assist but unfortunately she seemed to be the only helpful employee in the entire store.
9 months ago
Sally Arensdorf
This lowes is really slipping. The kid in the paint department wasn't available for about 15 minutes. When he showed up, he said he was "busy in the back" and would be back in 20 minutes or so. I headed down the street to Menard's who had 2 of the most knowledable paint people I have ever known. Lowe's has lost me forever. Menard's has a new customer.
6 months ago
Maria Saenz
We called the store to be sure what we wanted by item number was available. When we got there 30 minutes later they had zero. We brought something else but not because the sales person cared. She acted like were a bother to her.
9 months ago
Kelli Wetsel
Today we were shopping for window coverings, Jeremy was extremely helpful , we had to wait for a little while my better half is a very fussy person. See him. I normally don't mention people, you will be surprised for a young m business attitude
11 months ago
Mut taqin
Went there this evening and witnessed one of the associates at the customer service desk (Kyle or something like that I think) being real nasty to a customer. as someone who comes to this location I’m gonna have to take my business elsewhere. My shed repairs are gonna have to wait ????????????1 out of 5 greeeeeasy shopping carts
5 months ago
Robert R
Convenient location in West County. Usually very well stocked and staffed. Fair amount of well informed and experienced employees available if you need advice or product recommendations. Some days check out can be understaffed, but Pro side usually moves pretty quickly.
2 months ago
Morgan Gomez
If you're shopping here, you'll be fine if you don't need specialized help. If you're going to work here, don't. Management very disorganized and disengaged, no morale at all here. Unless you're in the outside garden during summer. That's the only good thing about this dump.
11 months ago
jessica Beasley
Stay away from the kitchen and appliance departments. Going on 6 months and our kitchen still isn’t finished. They are completely incompetent.
6 months ago
Andreas
All the staff at this location know their stuff. I visited several departments and everyone was a expert in their field. I will definitely visit this store again.
9 months ago
Noah Sargent
Clean well organized and usually have everything you need
11 months ago
Matthew Law
found what I needed and got out quickly
9 months ago
Lorrie Hamlin
This location is convenient. However, pay attention next time you go in and see if anyone says Hello and asks to help. I will be taking my large purchases to Home Depot in Ellisville where they will most certainly say hello and the checkout process is much more enjoyable. Wish this place would improve with customer service as it’s in Ballwin, where I want to spend my money.
1 month ago
sanela trajkovska
Horrible pickup experience!!! Rude manager!
5 months ago
Ryan McDaniel
Great staff and selection of hardware and garden needs
8 months ago
Renee Armstrong
We were looking for a refrigerator & had questions & the sales associate was basically useless. We'll be purchasing elsewhere.
6 months ago
Bari Richter
The cashier was very helpful by telling me how to tell pine 2x2 from cedar 2x2 by barcode tag color
1 month ago
Deborah Samonek
My neighborhood Lowe's is great. Always well stocked and neat and organized. Always someone available to answer a question. Better shopping experience than most big box stores. I always come back.
4 months ago
Kevin Graczyk
Lowe’s is remodeling the flooring department at the Ballwin location. Due to this, we shopped at the Fenton Lowe’s so we could determine which tiles we wanted. Unfortunately, we were shy 4 boxes of tiles but we were told that the Ballwin location had enough to complete our project. I called the Ballwin location and spoke with Kevin. I was given the run-around but was told by Kevin that he would “Call me back in a few minutes” to let me know if the tile was available. I never received Kevin’s phone call. We later went to the store to inquire about the tile. Kevin was there. He told us “We are having a remodel. Other people shouldn’t be sending people to us. You’ll have to go somewhere else”. We looked online and saw that the tile that we needed was at the Kirkwood location. We ordered the tile online. After we arrived, we learned that they were also undergoing renovation in the flooring department. They were MORE than happy to help us and did not pawn us off to an even further location from our house. They even helped my military disabled husband load the tile in our vehicle. They did this happily.. Ballwin, we shop with you constantly. I’m happy to drive to a much further location with your lack of assistance on a tile that you had in stock. Very disappointing.
11 months ago
Kevin Wong
Disappointing! Tried self-checking out at 6:15 am - Lowe's open at 6. All terminals still booting up. Attendant then will check me out on attendant terminal - wrong - still booting up. Now have to go to a regular line terminal. A bit of time to sign in there. Checks me out. Hands me receipt. Leaves my 2 items on counter - not putting or offering to put my items in bag. No apology for delay. Poor service! It would seem to me that the self-checkout should be ready to go when the store opens?! Funny but I would have had great, smiley service and bag my own stuff if I could have used the self-checkout in the 1st place. And seriously, being a senior during the pandemic I try to use the self-checkout at low attendance times in order to minimize interaction with others.
9 months ago
Cool Gamers
Great deal on garden and building supplies
6 months ago
Cary Pebley
Was there for 5 minutes and saw multiple people with their mask down to their chin (one of which was an employee) or just not wearing a mask at all. I’ve never seen this the multiple times I’ve been in Home Depot down the street so I’ll spend my money there instead.
9 months ago
Zander Varricchio
You expect it to be busy on a Saturday morning. but only two check out lanes were open and one of the four self check outs was broken. The lines were too long to allow for distancing and there was no path for shoppers to cross the check out lines.
3 months ago
Terilyn Poulin
Lowe's has a very large variety of home improvement products that will help you to complete whatever project you need or want to do. They have a very good gardening section with a lot of gardening products and a fair amount of plants, too. Lowe's also has an excellent electrical selection, if you need it, they most likely have it, even if it sometimes takes you a while to find it. When you are having trouble finding something, there is usually an employee ready to help you within a minute or two minutes. They also have a good kitchen and bath section. They have a nice and very large variety of kitchen products. Their appliance selection is very good, from different types of refrigerators and stoves and ovens and sinks to washers and dryers and cooking hoods. Cabinet selection is also very good. They have tons of variety at Lowe's and great brands as well as many helpful employees that can help you and walk you though a kitchen resign. One bad thing is that the price for installation of many of their services is much higher than other competitors, especially ones that aren't from another big business. Overall, Lowe's is a great place for any of your home improvement needs and can help you along the way.
11 months ago
Ristica Pene
Big selections with a lot of great prices ????
8 months ago
Bill Crowley
Typical Lowe's. Nothing bad
6 months ago
Deanna Frink
Many staffs don't know where things are located. I come here often because of its convenient location for me, but the staffs make me circling around with wrong directions almost every time. When I don't know where to look for certain parts, I ended up taking extra trips to Home depot. Lately I only come here when I know where to find things I need. At least people are nice though.
5 months ago
Jolie Reid
Very helpful flooring and paint departments!
9 months ago
troy thoms
I TRIED TO ORDER SHADES FROM THIS STORE. THAT WERE ON SALE. NOBODY KNEW HOW TO PERFORM THIS OPERATION. "INCLUDING THE STORE MANAGER!" WHAT A DISGRACE! ???????? BUYER BEWARE! ???????? JIM RIMKUS
1 month ago
Tianhang Liu
Almost nothing here is responsibly sourced, and the only things worth getting here are paint or specific electrical gear.
3 months ago
Mary Wedlund
They have everything I need for home projects.
6 months ago
Joe B
Pretty typical lowes. 3 visits in two weeks and I was quiet annoyed by the screeching entry doors at every customer. You would think a store with doors, bearings, hardware, and grease, wouldn't make their employees listen to that for weeks. Parking is ridiculous in the loading area.
3 months ago
Vijaya Kumar
It amazes me at the poor management at these corporate Lowes stores. It's sad they put mom and pop business that actually had customer service, years of knowledge, and proper management out of business and replaced it with this. It you actually have work to do or work to get back to i wouldn't stop here. I don't blame the employee who is struggling to help me, it's the poor management that makes it impossible for the employees on the ground to get the job done.
2 months ago
Drums
Staff was very helpful
6 months ago
Irina Khartova
Do it yourself. These people have no idea what you are talking about. 2 stars for store looking nice
5 months ago
Alexander Dhijo
Lowe's is excellent and I am fortunate to have the store right around the corner. I've tackled so many home Improvement updates since the lockdown and they usually have everything you need at a decent price.
4 months ago
Jennybear h
Can always find what I want, fast and easy. And know I am getting a pretty fair price.
4 months ago
Emily Best
I've always liked Lowes, they have a good selection of hardware, home improvement products, home decor and garden products. I appreciate the fact that they've taken steps to protect customers during the covid-19 pandemic. All the associates are friendly, but I'm always especially pleased with the help of an associate named Steve, who is very friendly, and quite helpful, definitely a friendly face when I'm having problems at the self-checkout!
5 months ago
dave selby
Great tool Dept.
7 months ago

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