Bicycle store Trek Bicycle Store Boynton Beach

Bicycle store Trek Bicycle Store Boynton Beach, 800 N Congress Ave #1A, Boynton Beach, FL 33426, United States: 220 reviews of users and employees, detailed information about the address, opening hours, location on the map, attendance, photos, menus, phone number and a huge amount of other detailed and useful information
Bicycle store Trek Bicycle Store Boynton Beach
Address: 800 N Congress Ave #1A, Boynton Beach, FL 33426, United States
Website: trekbikesflorida.com
Phone number: +1 561-733-8300

Location on the map

Reviews

Rob Wolff
Last year I worked with Billy to order my bike and he was extremely helpful and friendly. Great experience. Today, brought the bike in for quick tire service and Sal was awesome. He's knowledgeable and explained everything. I wouldn't go anywhere else to buy or service a bike. These guys are great and I wish more businesses had people like them.
11 months ago
Megan Greene
The bike was exactly what I wanted. They had all the extra accessories I needed and even helped me set up the bike rack on my car. What a great customer experience!!
6 months ago
Josephine Tambal
Great experience. The repairs on my bike were finihed sooner than anticipated. Everyone I dealt with at the Boynton Beach store were friendly, knowledgeable and caring.
5 months ago
Pasha Fedorenko
Great quality products and the people at the store were very nice, thank you Jay and Rick, the prices were exactly the ones online, I found other stores in the area with higher prices and I got the perfect bike, I love it. I highly recommend Trek Bicycle Store Boynton Beach.
6 months ago
Connie Howard
The employees working are knowledgeable about the products and provide good incite on how the product works and person experience on performance.
6 months ago
Marcus Eubanks
The person that helped me (Ricky G.) was very knowledgeable and extremely helpful. He answered all of my questions and even suggested products (without being pushy). I like that you can “test drive” the bikes. I would definitely come back and recommend to others.
9 months ago
Tarah Garvey
I bought a Trek bike in MN during winter and brought it to Florida for it's first ride. It went through a snow storm in Iowa and got all salted up. It worked fine after cleaning it up but after 25 miles it started having shifting problems. I called this store and was told, "Bring it in. We'll take care of you." And they did. While I watched. He took apart the shifter on the handlebar, cleaned and lubed and made a lot of adjustments all over the bike and I couldn't be happier with the results! THANK YOU!
8 months ago
Ryan Bristow
I bought my bicycle six months ago and very much enjoy it. I average about 20 miles daily. I would definitely recommend a TRECK bike to those looking for a good quality bike at very low cost. That said, my impression of store staff was that they were too busy to listen to meet my needs in a bicycle or care about me as a customer. I purchased there because they had a bike available for purchase. I will soon purchase a much lighter bicycle with significantly more features and will go to another store to do so.
11 months ago
Isaiah Debban
Prompt help and excellent work on any repair. Great advise on purchase of new products.
6 months ago
don jones
Thanks to SAL at the TREK Boynton store. He guided me to the perfect new bike. He is very knowledgeable, personable and genuinely concerned that I got exactly what I was looking for. I love my new bike!
8 months ago
David Rist
Ricky at the Trek Bicycle Store in Boynton Beach, FL was super helpful with finding the right bike for me. After a few questions about my riding experience goals and objectives, Ricky sprung into action with a couple of recommendations and homework (since I was not 100% sure what I wanted at that moment in time). After doing a little homework, I returned back to the store a couple of days later, received a friendly greeting as I walked through the door and took a quick spin on the bike. Happy to share that I purchased the bike. Oh wait, there is more. Bike couldn’t fit in or on my sports car so Ricky was kind enough to drop it off on his way home. Luckily for me, I live in the local commuting distance to Ricky but talk about customer service. Strongly recommend the Trek Bicycle Store in Boynton Beach, FL. I rarely take the time to leave reviews but when you come across a great customer experience, I will take the time share it with others who may find this information valuable.
2 months ago
Keonda Portier
From the moment I walked in to when I left, Ricky was knowledgeable, helpful, and paired me up with the perfect bike for my needs. He also helped me load the bike into my coupe, which I didn’t think was possible. Unlike the last 2 bikes I’ve had, you can feel the difference in quality sitting on a Trek bike. No regrets!
11 months ago
Angel Martinez
Sal, Christian, Billy & Jaime are great! Trek Bicycle Store of Boynton Beach has been "my" bike store for 2014!
5 months ago
tammy Stiltner
Chris, Ricky and the team are all awesome! This is the best bike shop I've ever used. We bought all our bikes here and have everything serviced here as well. Always fast, reliable, and cheerful. Highly recommended!
1 week ago
Marina Tupete
4 repaired flat tires later, my wife and I are back on the road thanks to Rick and the Trek technicians. Fast, informative, and effective service got us riding again. No hard sell from Trek, they are an excellent community shop and are well stocked with equipment, parts and bikes. Now our only call. Thanks Guys!
5 months ago
Melanie Menter
We had an excellent experience with a friendly and knowledgeable salesperson. He was very thorough in fitting us for bicycles and appropriately accessorizing them.
8 months ago
Amanda Sosa
June 1, 2020 Lawrence Epstein I think that Treck makes one of the best bikes around. Owned one for many years before and never had a problem. Bought my bike from Ricky.(My bad, I erroneously called him Jackie) He is very knowledgable asked me a lot of questions as to what I was looking to get out of my bike fitted one out for me. He is always available for questions, and he absolutely deserves to have his real name posted here.
3 months ago
Zyquinasia Reed
Excellent service, great customer reps. Bought lifetime flat service last year, used it since then. Very good selection of biking goodies.
11 months ago
Rebecca Birch
Excellent bike store and staff! I worked with Billy and he was incredibly knowledgeable about all the products he carries and took the time to help me determine which bike would be best for me. I so appreciated his patience and guidance. I ended up buying two bicycles from him and referring two friends who also purchased bikes. I think this speaks volumes to the kind of customer service Billy and his team provide. I also want to mention that during this unchartered time of a pandemic, the store has done a great job of trying to keep staff and customers safe. If you are thinking about purchasing your first bike or upgrading your current one, the Boynton Beach Trek store is the place to go hands down.
10 months ago
coco mnz
They really know what they're doing. Extremely helpful and knowledgeable. They don't hesitate to share their knowledge and don't charge you for every little thing.
2 weeks ago
Be Rad
It is because of Billy, who works in your Trek Bicycle Boynton Beach store location, that keeps me coming back to that particular store. He is extremely knowledgeable, honest, and helpful! Thank you for hiring him, he's terrific!!
5 months ago
Georgie Georgiev
Awesome service! Thank you for helping me with my flat and the lifetime warranty! Also thank you SO MUCH for helping me figure out a better way to pack my ride! You're awesome! ????
10 months ago
Gary Geiken
I have to say, that after a misunderstanding when I took my bike for a flat tire, we had the opportunity to talk to Billy (the manager), definitely he was great, he was a pleasure to deal with. His attention and willingness to make right was superb!!. Highly recommend them.
6 months ago
brady calhoun
This was the best place ever. The person who helped me brought in my big bike in a box and was knowledgeable and friendly. The store was clean and they had great social distancing rules set up. This is my first bike as an adult and I could not have been more comfortable in this shop. Highly recommend!
5 months ago
Kevin Shawn
Had a great experience with their service and will be coming back from here on out! Very knowledgable and professional team.
3 months ago
V D
The staff at Trek are friendly and very knowledgeable. They put on new break pads and chain on my bike and had it ready in the time they indicated.
11 months ago
Adrienne Bodo
Friendly and knowledgeable staff. Billy got me set up with a sweet Verve 3 and all the accessories. I drive out of my way to this location. Thanks guys!
11 months ago
LISA OGUIN
I had a great experience with Trek and especially this store location! After a few months of quarantine, my boyfriend and I decided to splurge on some bikes and start getting more active. I placed an inquiry on Trek's website and was immediately contacted by Tony, General manager, who went above and beyond to find us bikes that were almost impossible to find (and he did it in less than 48 hours). He sent them to this store for pickup where we were helped by Ricky, who gave us a ton of knowledge about our bikes, and set us up with all of the accessories we needed. I have nothing bad to say about our experience and I am so thankful for people like them!
5 months ago
Brendan Hoban
I highly recommend trek bycycle store. Thank you Joseph for providing excellent customer service. Also, Joseph personally delivered the bike to my house because I didn’t have transportation to bring the bike home. Wow!! Thank you!
6 months ago
Mike Shalatonov
My husband called this store on the phone asking them if he could test ride a bicycle and they said yes. When they got back from lunch after he waited for an hour, he went in the store and asked to ride the bike and they told him no! He couldn't even sit on it! How is he supposed to know if he likes the bicycle if he can't even ride it? Then the salesman had the audacity to attempt to sell him the most expensive bicycle in the store. Really? How unprofessional and sleazy. Not to mention we live an hour away. We will NOT be returning here again.
5 months ago
Richard Kingswell
Went to find a bike for my son, walked in and the sales guy was maskless. He was very rude, arrogant, unprofessional, and not helpful. Will never go there again and would not recommend anyone new to cycling to waste their time there.
3 months ago
melissa johnson
Knowledgeable staff. Incredibly helpful. Made sure I left the store happy
4 months ago
Anita G
If you want great service then this is the store for you!! I recently bought a SL floor pump and had an issue with it, I went in and the guys exchanged it for me on the spot. They could have referred me to the manufacturer but service is what they do best here and they helped me immediately. .l I also bought my Townie from here and it is a fantastic bike! Most shops you may have 1 bad experience but that is not the case here. There 100% world class all of the time. I will always bring my busines , here and this is where I will always send friends and family.
6 months ago
Nayanika Ghosh
Billy at the Boynton Beach store was super helpful and really knowledgeable about the products that the store carries. He helped me pick out a nice circuit helmet that fits my needs perfectly. Definitely coming back and recommending this store to my friends and family.
9 months ago
Shelly Pecor
Good folks. Helpful. No pressure. Check them out!
1 month ago
yoel gold
Super nice folks, and know their stuff. Bought a new Trek Domane and Jaime, Adam, and company all go out of their way to help. Thank you guys!
2 months ago
Eden Abbott
I purchased the lifetime tire repair a few years ago. I find myself using my bike much more lately. At a time when we're dealing with Covid-19 I'm glad I can still bring my bike there for repairs. They have a good plan on how to deal with customers during this time. Thanks for getting me back on the road so quickly.
5 months ago
Caroline June
Rickie was great, took the time to find the correct fit, encouraged me to test several bike and different Fram sizes, in order to find the best fit.
3 months ago
bee boy
I always get excellent service at the Trek Bike Shop in Boynton Beach. Chris helped me test out and buy my new FX 4 a few days ago. He is very knowledgable and patient. I will continue to be a customer for as long as they keep great people on staff like Chris.
5 months ago
Veronica Gilbert
Excellent service ! Keep up the good work
11 months ago
Patricia Johnson
I visited many bike stores throughout the last couple of days and as a larger size female mountain biker I got a lot of very snide comments and frankly rude people telling me what they thought I should have. When I went to the Trek store in Boynton I was blown away by their kindness and willingness to be helpful and find me the bike that I was looking for...even when the Boynton store didn’t have it Jimbo found it for me at the Sunrise store in the proper size frame. We opted to drive to Sunrise since we didn’t have anything else to do and the Sunrise store was equally as kind and awesome with customer service. I will always be a Trek customer! Thank you for your professionalism.
7 months ago
klosar
I like EVERYTHING about your Boynton store. I found out years ago that when you buy a bike you also buy the people in the bike store. Never even once I have not been treated like a king. Everyone is positive, happy and willing to go above and beyond to help me. I love your new E-bikes too! They were excited to show them to me yesterday.
6 months ago
Quyen Hoang
Went to buy 3 bikes with my family. The door was locked and there were 4 employees inside watching us standing behind a locked door for several minutes?! Finally, one guy came to open the door and to tell us they had no bikes for sales?! We bought our bikes at Contebikes where the store employees were polite and friendly. Terrible customer attitude. Will NEVER buy a Trek bike again!
3 months ago
Dwight Robinson
The best Bike shop in town. The staff is very friendly and knowledgeable no matter what your cycling experience is. Good assortment of merchandise, bikes and services with competitive prices. Highly recommended.
6 months ago
Petrov Petrovi
I was out of town and I needed a bike helmet immediately. The staff was very good in explaining the different helmets. We discussed what I needed and I felt very confident in my selection. They really supported me with their professionalism and patience
9 months ago
Greg Pflug
Chris is absolutely the best Guy ever. Billy is awesome also. He helped me find my perfect bike and Chris keeps it running smoothly. I was a Boca Bike Shop fan but hands down this is the best service I have ever had. I wish I would have found you guys before spending money elsewhere. Keep up the great works guys!
7 months ago
trill city
Excellent customer service!
7 months ago
Marco Arrieta
Everyone at this store is knowledgeable and friendly. They are happy to give good advice about equipment, service, trails anything you want to talk about.
9 months ago
Angel Martinez
My bicycle needed a serious tune-up along with a new rear tire. The workmanship was excellent. The ride on the recent three rides was just like riding a new bicycle for the first time. Thank you very much!
7 months ago
Chris Setterholm
Very knowledgeable , friendly staff. High quality bicycles and excellent service. Would highly recommend buying a bicycle here.
9 months ago

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