Department of motor vehicles DMV License & Theft Bureau

Department of motor vehicles DMV License & Theft Bureau, 1 Station Rd, Wilmington, NC 28405, United States: 144 reviews of users and employees, detailed information about the address, opening hours, location on the map, attendance, photos, menus, phone number and a huge amount of other detailed and useful information
Address: 1 Station Rd, Wilmington, NC 28405, United States
Website: ncdot.gov
Phone number: +1 910-350-2005

Location on the map

Reviews

Petteri Kippo
You need to make an appointment online because of the Covid restrictions, but your appointment goes quickly.
2 months ago
Dana Rowland
Weird experience because there are people sitting on the floor--in addition to myself, wife, and father as all the seats are taken. The turnaround is relatively quick which is most suprising but sitting in the hallway, having people step around you, and hearing the bathroom's activity is ecclectic for a DMV. If they had a text service with 10 minute lead time then people could leave and come back. Or more seating. The staff is trying and doing well but what they are equipted with is another story.
5 months ago
Fabiana Cristina
The experience was excellent. It was very organized. I was in and out in 15minutes. Wow
3 months ago
CHITRA SELVAM
The lovely woman who was at the entrance of the facility deserves recognition. Each person entering the building was treated with respect and a true willingness to help. When thanked, she always responded, "My pleasure". Best DMV experience ever!
7 months ago
Tom Kielmar
I never thought I’d leave a good review for a DMV!! Despite the stigma of the DMV, their online services are remarkably easy to use. Done in five minutes. Inside the dmv, of course there’s the line, and cold waiting room, but the people make up for that. They’re generally pretty nice, and make it a point to get you out as quickly as possible once you conquer the line. Although their phone system sucks, it seems no one could be bothered to get on the line with you. Beware, lol.
3 months ago
John Carter
Very smooth process. First check in with the person at the desk inside the door who will ensure you have the proper documents and will answer any questions. If you have the proper paperwork, you will be given a number and will have to wait for your turn in the waiting room. Your number is both called out over the speakers and shown on a tv. Can wait for sometime if it is crowded.
3 months ago
Brian McDermott
Of all the years I've been going to the DMV this is by far the faster and best organized I've ever seen a DMV. I love it. Took a while to get appointment but well worth the wait.
2 months ago
Mido Alex
Went to get the new government approved drivers license. Had to make a prior appointment due to Covid. Arrived a little early, was met at the door by an official who checked me in. The entire process was fast an efficient, less than 20 minutes. Very satisfied.
6 months ago
Benjamin Beck
Honestly - beautiful experience! The woman who opens and answers the door, was hilarious and lighthearted and jovial. Made a normally unpleasant and stressful experience, tremendously enjoyable. The individuals behind the counter were kind and quick and it just really didn't suck like I thought it was going to! Whoever is the hiring manager there, you have a great team!
10 months ago
Will P
Very friendly and quick. I made an appt. I was in and out no more then 15 minutes.
4 months ago
Cornelius Cole
Probably the best visit I ever had at the DMV. I know, I know, strange right? In all honesty, it was a great visit. I was in in and out in less than 45 minutes. The person greeting me at the door made sure I had all of my proper credentials, and made sure I was wearing a mask. Of course due to Covid, I had made an appointment online 1 1/2 months prior. But all in all, a swift and painless visit to the DMV.
9 months ago
Kyra Corbett
This is hands down the best DMV experience I've ever had! I took my daughter in to get her permit and everyone was very efficient, friendly and even encouraging to my daughter. They need to make this location the benchmark to which other locations are measured!!
8 months ago
nicole tomassi
Best service I ever had at a DMV! No joke
3 months ago
ddhuron high
They need a new station and somebody to work there on Sunday
2 months ago
Very Raft
They canceled my appointment the night before and then made me reschedule for another two months. Very unprofessional, inconsiderate and overall poor service.
2 months ago
Doug LeFever
Appointment necessary. Have all documents. Smooth. Covid safe. Well done. Thanks much!!
7 months ago
Sujata Maji
Great experience, showed up with an appointment and it was quick and easy. Good to see our tax dollars at work!
9 months ago
Jerzy Tuhisman
Very friendly helpful and quick. Thank you for a great DMV experience.
6 months ago
Tay Ellese
They're handling the Corona virus situation very carefully, you set up an appointment whether it be through the telephone or the website, I recommend website. At the entrance there will be markers for everyone to stand and be perfectly safe by implementing social distancing. one worker comes out and asks if you have an appointment and at what time and then they will file you in and handle your needs!
11 months ago
Paula Graca
Very nice,and fast.. my son had an appointment an hour after mine. Instead of making us sit there for an hour they went on ahead and took him back..
8 months ago
Steven Bouchurd
If you are using a Chromebook on the DMV site be prepared for failure. It works for some and not for others. Windows 10 works fine.
8 months ago
Kory Greenwood
Great experience! Service was fast and friendly. Love the appointment system and hope you keep it after Covid!!
9 months ago
Erick Veliz
Due to Covid19 you needed an appointment. Was in and out within 15min. Best experience at the DMV yet.
9 months ago
George Lusczek
Very efficient today. I don't know if this location always is, but the COVID protocols currently in place seemed to help the process (getting a new license) run smoothly and efficiently (didn't have to wait a long time).
5 months ago
rabia sevimer
Fast and efficient with the skip the line appointment setting .Also keeping everyone apart .It was a better experience than I have ever had at a dmv in the past.
3 months ago
mitchell matusiewicz
Had a appointment went very fast
2 months ago
Matt Rawson
I cannot believe that the phone calls to all DMV offices in Wilmington, NC are routed through Raleigh DMV where you are on hold in utter silence for eternity. You need an appointment just for a simple license change of address and you can't even get through to make one! Ridiculous for our tax money to be paying for non services!
1 month ago
Nirupama parmar
So..... I personally had a rough day. I came to the dmv expecting the worst result. Instead, I had WONDERFUL experience due to MR.BROWN. He was truly the best doorman a company can have!! and I really did appreciate his dedication to his job. N I also want to say thank you to the manager for helping get my license back. Thanks! By.Shemar R. Carr
1 month ago
K R
I've never had a better experience at a DMV in my life. Honestly. 7AM on a Tuesday morning and I get right in. The Drivers License agent Adele R. was super friendly, and incredibly professional. The world would be a much better place if we had more people like Adele in it. Whatever she is paid, it's not enough. I cannot thank her enough for the friendly & professional service she provided this morning. It's 5 hours later and I am still so impressed.
3 months ago
Dylan Gaillard
Pretty good experience for a DMV. I was transferring licenses from another state and it took about an hour to get in and out. That's a bit long for me but I'm naturally impatient. There were only two people ahead of me in the check in line. The receptionist was friendly and helpful and says people from outside the area come to this DMV. The gentlemen who handled my licenses was efficient. Other than the wait I was completely satisfied with my experience at this DMV
3 months ago
Tina skeeterz
I was totally impressed by the professionalism, courtesy, and proficiency displayed at this location. From the time I checked in to the time I was seen by the examiner, it was a completely positive experience! I appreciate that you all valued my time and allowed me to get in and out in minutes! Job well done! Thanks again!
3 months ago
johnna woods
First time ever I can say my DMV experience was outstanding. Taking COVID into consideration DMV ensured social distance, required appointment significantly reduced number of customers, staff was helpful, knowledgeable, and courteous.
2 months ago
Paul Wilson
Fantastic customer service!
4 months ago
DirtyBikeMadness
Very quick...professional atmosphere
7 months ago
James Snow
I have never enjoyed going to the dmv. This mornings experience was an exception. The gentleman working the door was v helpful and understanding. Appointment is the best route to take here during the covid bs. If they can make time for you, they might just make your day like they did for me.
3 months ago
Abdul Salam
I waited 20 minutes for a rude middle aged woman to ask me what I needed and then hang up on me when I said I needed an appointment. They are very rude.
9 months ago
Terrence B
The absolute arrogance and rudeness of the people at this office is disgusting. This place is a nightmare, and they apparently make up and change the rules however they please
10 months ago
Ethan Therrien
Finally a good experience at this particular DMV office for the first time in 32 years!
9 months ago
Jonathan Espiritu
Opens at 7am!! Good to know that, if you’re trying to arrive before it opens and be first in line! Sedelia was so cheerful, helpful and kind - really above and beyond. I didn’t end up staying and waiting because I didn’t have the right paperwork for my teen, but she made a quick phone call to make sure I would know all the alternatives. She even told me about an app for permit practice that I hadn’t heard about from anyone/anywhere else. I wish you could get through to a real person on the phone, but it just seems to be how it is these days. The waiting room was small, but no one was standing (when I went, at least).
5 months ago
SC Nevarez
Very helpful
3 months ago
William Jones
First visit... very welcoming people especially the receptionist. We are new in NC and I came here to apply for NCDL. Mrs. Brown went above and beyond to provide the best customer service. She’s very knowledgeable with her job and the state of NC. Thank you so much for providing an excellent service!
1 month ago
AJ Colton
Station Road opens at 7 am, not 8 am. Receptionist and staff were great. Go early and you'll be in and out quick.
3 months ago
Momo
I went on the website the day before and made sure I had all of the needed documents and extras just in case. I was in and out in 30 minutes max and it was busy lunch time. The front desk lady and the man who did my license were both SOO nice!!
5 months ago
Jesse Fisher
The front desk receptionist provided the best service we could’ve asked for answering all of our questions in regards to returning residents of North Carolina!!! She was smiling and very sweet!
1 month ago
Josephine Marcus
Rude staff and completely unhelpful. If they worked in a non-state sponsored industry they’d be fired.
3 months ago
Sam Jones
Took forever to get an appointment, but I was in and out within 10 minutes! TEN MINUTES
10 months ago
melly mariyano
Couldn't ask for better service and DMV experience.The lady at the front desk was exceptionally nice and accommodating
3 months ago
eric bataille
Says hours 'MIGHT " vary on Good Friday,,mean while when I got there, they were closed for the day. Nothing said about this when I googled it.Real state run geniuses down here in NC . Made a trip for nothing. Many other people were there surprised along with me also.
5 months ago
Satafir Bassam
The only thing I can complain about it that the wait can be long but the workers there from what I’ve seen are very nice
2 months ago
Jeremy Webber
Outstanding, very professional and welcoming.
7 months ago

Popular places from the category Department of motor vehicles