Veterinary care Ontario Spay and Neuter

Veterinary care Ontario Spay and Neuter, 750 N Archibald Ave, Ontario, CA 91764, United States: 220 reviews of users and employees, detailed information about the address, opening hours, location on the map, attendance, photos, menus, phone number and a huge amount of other detailed and useful information
Address: 750 N Archibald Ave, Ontario, CA 91764, United States
Website: ontariospayandneuter.com
Phone number: +1 844-676-7387

Location on the map

Reviews

Jason Braun
The nurses are wearing mask and very organized.Thanks to them they saw I was in tears and gave me reinsurance my baby Bella will be okay. She doing great and I recommend highly!!! The nurse answered my questions very knowledgeable.
2 months ago
Leanne Miller
Great place to go. The staff is so friendly and great with everyone (no matter who you are). I only got shots for a kitten I found wandering the streets ???? with no mama in sight!
7 months ago
Patrick Koplin
Ontario spay and neuter are very fast friendly and take great care of your pet while in their care. The staff is very professional and courteous. They do excellent work I recommend them highly to anyone who needs to have there pet spay or neutered.
2 months ago
Rob Kingas
Years ago I took my dog for neuter procedure and I really liked the service and experience everything went well. Now years later I'm trying to get my female dog spayed and all I get is rudeness and bad attitude over the phone. I called so many times and I left voicemails for about 2 weeks to book an appointment (since I'm moving to an apartment I wanted to get it done as soon as possible) and no one ever answers the phone. Finally the day the answer they left me on hold for 10 minutes. Then I hang up called again and they left me on hold AGAIN for 8 minutes. I was still being patient since I wanted to book. The person who answers very unprofessional with her answers. Attitude and rudeness like no other. The company can be doing all things right and I believe the vets and professionals there do a great job but this person (person who answers the phone) This is the person who represents your company and the first image they get. I understand that they are busy and covid makes everything harder but this is not right. I used to recommend this place to a lot of people but no more. Whoever has the job of answer the phone is doing a terrible job as customer service. EXTREMELY RUDE FOR NO REASON, extremely disappointed. Hiring team should take a second look on who is representing your business.
2 months ago
Sajit Vartak
Thank you..so.much best of tha best palce Tobby is very happy
6 months ago
Doty Mage
Great service. Friendly staff. I always feel welcomed here
2 months ago
Tim Fox
Affordable prices, they have low prices for qualifying low income pet owners. Long lines. They are attentive to call you when pet service is done and pet ready to go home, they let you know via text/calls/email when next check up is needed. They make sure if pet is healthy and had any allergies towards any medications and or vaccines. Good staff.
5 months ago
chirag jain
So glad someone recommended Ontario Spay and Neuter. I was able to get my dog neutered, 2 teeth pulled and microchipped all in one affordable visit. They were awesome! Fast and friendly employees. Smooth and stress free for me and my dog! I couldn’t ask for more. Thank you!!
5 months ago
David Bruce
great place to have your dog spayed or neutered.. really have the covid restrictions down... efficient in drop dog off or picking up.. the are true professionals... well done
4 months ago
Bethany Zasadowski
I run a small rescue and have used Ontario Spay and Neuter many times. Their services are efficient, affordable and effective. I have recommended them to many people and have had nothing but positive feedback.
5 months ago
Margaret Jensen
Very nice staff. They were gentle with our puppy.
2 months ago
Kaitlyn Bohan
Dr. JEN is the best. She is always caring for Max. She has the biggest heart. And her office manager Christina has been amazing every interaction we have had thus far. Thank you guys soo much for taking such great care of my baby who is so vital to my household.
6 months ago
scott corey
Nothing of note. Drive up. Chuck your cat at them. Come back at 5:00 to pick-up cat. Have used them before. Would use again.
2 months ago
Long Ip
Great we love breaking our pets here aka our kids lol ???? we feel they are always safe here and treated well. Staff is awesome team as well we have 4 cats and all come here thanks guys for the great work and taking care of those we love!! Price is great and reasonable and if you are low income they help you out with that as well!
7 months ago
Darrayl Williams
I've come to this vet for many years a few months ago one of my dog's haf an abscess and he was seen here no problem. Another of my dogs has something going on and I tried to call to make an appointment since I couldn't reach anyone I drove out there from Fontana to schedule an appointment to which I was told we can't schedule here and to call I have kept voicemails and no response. She said she can take my info they can call me in about 3 weeks to schedule my appointment then according to her they can't see my dog because it's not to spay or neuter or related to that I said I've brought my dogs here before no problem and she said again we can't see your dog here you'll need to go somewhere else. Waste of time.
3 months ago
Jeremy Siegel
Best vet EVER! Very accommodating and caring. They are reasonably priced compared to other vets I have used!
5 months ago
Beverly Thomas
Horrible service. Completely unable to get a hold of anyone there, even though there are 2 people sitting at phones. I was turned away twice for my kittens last shots. I showed up before the cut off time. Because I was not able to call anyone the vet came out 3min past cut off and was not willing to make an excepting. She was also extremely condescending as she was walking away. I will not be returning to this place for any of my pets anymore. I want to ensure the best quality care for my pets. This is not the place for that.
9 months ago
The Man
Our dear cat Luna was treated there for an abscess. I called them in a rush as we discovered it in late afternoon and I spoke with Christina. She was wonderful and was able to squeeze Luna in as she was in pain. Luna now is healing from her surgery and is doing much better. I’ve been there several times with cats I’ve fostered and my own pets. Dr. Jen is awesome. Everyone there has always been super cool and obviously love their fur clients. I’m grateful and thank them for helping us in an emergency????❤️
11 months ago
Jason Carter
Great service and they were very good with my puppy
2 months ago
Lisa Peloquin
Great staff. Very caring and amicable even during this trying covid time.
3 months ago
Romina Alexia
I called but they where closed but overall they are a good low cost veterinarian I've taken my animals there
4 months ago
ramona williams
First time here. Took my cat to get neutered they were really professional and seem to care about my pet which made me feel at ease and I loved that they also called the next day after the surgery to make sure my cat was ok. And the was a great which made it a plus
7 months ago
Joshua Broom
Great experience. Appointment to get my puppy fixed was set up within that week. Good price plus they put him up to date with shots and even trimmed his nails, for extra fees but still a good price. They even followed up the next day to check on him. I will be taking my other pets to get fixed there as well. Staff is also very friendly.
9 months ago
Vicki Valentin
It took us 80 minutes to drop off my 5 month old puppy and another 90 minutes to pick her up. Worst of all when I expressed my concerns to the technician she told me to find another vet who can better accommodate our needs. I am not sure if she is telling the truth but she told me 90 minutes wait is common here. This pandemic is lengthy but 3 hour wait is not common at any merchants. More importantly, apologizing to your customers for the long wait can be the proof of your professionalism.
9 months ago
Robert DeMichiel
Friendly and caring staff. Took 3 puppies to get spayed and they took excellent care of our puppies. Highly recommend this place.
9 months ago
Amanda Birkelund
Very thorough and prestine conditions met when concerning procedure and safety measures. The staff is knowledgeable and strictly professional. Very popular place...get there almost half hour before appointment to ensure you best the rush. The line of cars gets really long nowadays.
7 months ago
Corey Allert
During Covid they have to do things differently and I have to say that they are doing a amazing job I had the joy of taking feral cats to be spayed and neutered due to the pounds closed. They checked us in gave clear directions I was able to pick them up as promised. They also assured us if anything seems off to bring them back, everyone was caring and thoughtful I would refer everyone here, thank you.
5 months ago
Neil Cowley
Very professional and covid safe protocol followed... I like that. Also the order to drop off and pick up very good system..
6 months ago
Nathan Mannlng
Better than San Bernardino humane society. Such a caring place and best place for FERAL cats. This is my second time bringing in a Feral cat and they always find time out of their busy schedule to help out feral cats. So greatful for them ????
9 months ago
Adam Sierota
Great place and customer service is exceptional. I appreciate everything you are all doing during this difficult time.
5 months ago
Pete Meta
I’ve been here before when they opened, but now they are not a answering the phone? I don’t get the key to communication is nowTheir voicemail setup ,is not even good to get a call back because I called over a month ago and decided to give them a call. ~_~
7 months ago
Lee Gaugh
I've been coming here for years. They were the only ones during this pandemic that were able to spay and neuter my pets promptly and are low cost. If it wasn't for them, I would probably have a litter of kittens! They have respect for our fur babies as well as for their hoomans. Excellent covid safety protocol. Definitely worth the call!
8 months ago
Adonay Ventura
They are always so friendly there I love that
2 months ago
Jessica Savage
Staff is very helpful and great with my fur babies!
2 months ago
David Rafferty
They have fair prices but when I went it was total chaos, they weren't picking up their phone for days. Didn't matter which time I called so I had to head over and have them cancel my appt and return my deposit for that appt in person. I noticed it was crazy busy, they're doing curbside care right now and seemed to have given the guy parked next to me the wrong medication for his pet, and we're trying to reverse some kind of charge they had on his card. I wanted to take my kitten here for fixing but am gonna have to find a new place to go, I don't feel comfortable having my pet somewhere and not being able to get a hold of the clinic if something's wrong or he needs medical attention.
7 months ago
Samantha Thomas
It's very affordable.my only issue was I got my cat a flea treatment but she threw up when walking up from the anesthesia. I know this is normal but it seemed like they didnt even try to clean her up. They could have used a dry paper towel. It was just all bad.
8 months ago
Shante Pratt
Service was horrible. We were told to arrive before 1pm for service, which we did. We were told to wait outside for assistance. Finally when a nurse came out she said we were too late for the procedure. Yet they were the ones who made us wait even though we arrived on time. It took them a long time to get to us and the attitude of staff was condescending.
9 months ago
Ken Lambert
Excellent pricing, amazing and helpful staff, extremely detailed website. I couldn’t have been happier with taking my Mollie there! ❤️
9 months ago
Rocky Roljevic
Love this place!! They are all so helpful, nice and professional!
6 months ago
Toni Merritt
they told me that my three year old cat was going to die if i didnt rush him over to an emergency clinic with in 24hrs (when he was only showing mild discomfort). Instead i went to get a second opinion same day, and they changed his diet which was easily accessible by going to my local pet store. A year later and my cat is perfectly healthy and NOT DEAD WITHIN THOSE "24HRS" (my cat pictured below enjoying the smell of uncooked pasta about a week ago)
3 months ago
Jade Dunn
Very understanding and sympathetic about a difficult situation where the best option was to euthanize a pet
6 months ago
Shante Phillips
I like this vet because they have patient staff and reasonable prices. They are handling the current restrictions excellently. Be prepared to wait in the car while they take your pet inside, you're in good hands.
11 months ago
Ben Burnett
Great place that really tends to your answer make!
4 months ago
Zachery Colone
Great place friendly helpful people.
2 months ago
alli coslett
They say to leave a message and they will call back. I've left 5 messages over the past 3 weeks and NO ONE WILL CALL BACK!
5 months ago
David Collins
Called 4 different days, left a message every time. Never received a call back
2 months ago
Arianna Muskatt
They haven't returned my call in 2 ½ weeks.
2 months ago
Jason Kenosky
Scheduled an appt. to have my kitten neutered, they kept in touch to remind me of my appt. and contacted me after his procedure to see how he was doing. Check in process was quick and easy, very organized even with the social distancing. Very pleasant experience, employees were very friendly and helpful, will definitely recommend.
10 months ago
Lisa Schneider
I have had my dog spayed here two years ago and yesterday, I took my 7 months ol cat to be spayed as well. The place is a good value for the money you pay an they do not overcharge. Yet, my biggest cm-plaint is, their service is very impersonal and like a mill production. This became especially evident during the COVID-19 pandemic. You can not go into the office. You need to wait for them to come to your car and conduct business there. It is good for not exposing yourself to the others who might be infected but at the same time, people who walk up to the door and get greeted by the person from clinic, are taking up too much time and people like me waiting in their cars unnecessarily long. They need to streamline an orderly process, as in first come first served, not the obnoxious pet owner gets the first service.
9 months ago
Oakley Miller
This place is great! They are pretty busy but very nice. They have an amazing team that work there, everyone knows exactly what to do. At pet pickup time you see exactly how busy every day is for them, they come out and address every client individually with pride and respect. I love this place and will recommend it to everyone. Thank you ???? Ontario Spay and Neuter another job well done! Love, Mustang(the cat)
1 month ago

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