Air conditioning repair service A/C Masters Heating & Air Conditioning Inc.

Air conditioning repair service A/C Masters Heating & Air Conditioning Inc., 314-B Old York-Hampton Hwy, Yorktown, VA 23692, United States: 108 reviews of users and employees, detailed information about the address, opening hours, location on the map, attendance, photos, menus, phone number and a huge amount of other detailed and useful information
Address: 314-B Old York-Hampton Hwy, Yorktown, VA 23692, United States
Website: acmasters.com
Phone number: +1 757-898-2894

Location on the map

Reviews

Eugene Watts
Ashley was very helpful, professional and responsive in getting the appt set up to have the HVAC repaired. Robert, the technician, determined the problem right away and took care of the issue. They were superb. Will definitely hire them again. It's so refreshing to have people do the work correctly and professional the first time. They know what they are doing! And, they have the right people in the office to support their efforts. Great customer service!
11 months ago
FlayMiks
I was helping my aunt with the calling the AC masters
6 months ago
Chang Wayne
Just had a superb visit from AC technician Adriana who did a most excellent job! She gave me some sage advice on some minor problems I was experiencing with my units and also went above and beyond the call of duty making repairs to preexisting condensate lines which were improperly draining restoring the unit back to its prime. Very impressed with the professionalism and thoroughness of this company and young lady! Thank you!
11 months ago
CLAUDE ALLARD
AC Masters has been doing maintenance and checkups at our home for a few years now. The service guys they send do a thorough job and are neat about their work.They are very polite and explain what they do. I highly recommend this exceptional company.
10 months ago
Patrick Shea
Adriana has always done an exceptional job for us! Always having a positive attitude, she is able to explain difficult issues in layman's terms. A/C Masters always follows up with a phone call after service to ensure we were well taken care of. Highly recommend them!
3 months ago
Being Real
The technicians with A/C Masters are topnotch, they diagnosed my system, explained what was wrong and what my options were and were upfront and accurate about the repair costs. When they repaired my system, they were courteous and professional. My system is now running like new. Definitely recommend them to anyone in need of HVAC repairs.
4 months ago
Anirban Paul
AC Masters saved the day! Extremely professional and responsive. My highest recommendation if you find yourself in need of emergency AC or heat assistance. Alan helped us this morning and did a fantastic job, thanks so much!
6 months ago
Tiffany Alderfer
Adriana Mason was my technician yesterday. She is an exceptional, talented, professional and knowledgeable young woman. She loves to educate and train her customers concerning any procedure or assessments she performs. You are so blessed to have her. She is well known in our neighborhood. I recently spoke with a friend who shared about the positive services she received from her technician from AC Master. I shared I utilize the same company and I told her my technician is Adrian. I am sure all you technicians are good. But it is exciting to see a young woman like Adrian making her mark in this world and with such gifts and talents. Wonderful service. Professional young woman. Many blessings to your company for hiring such talented and customer oriented people. The last week in December 2019 AC Masters replaced my heating unit and air ducts. My technicians were Doug, Chris and Josh. They were very professional, very personable and well educated. Doug was the lead tech. He was very focused, kind, and customer oriented. He explained everything he did and was happy to share. He is very proud of the company he works for and educated me on it’s name and what the company stands for. Chris and Josh were also awesome. They shared about the work they would be accomplishing and took pride in it. They are also educated and well trained technicians. It was good to hear them talk, work and have fun with each other. This company is about quality and it shows in their work and employees. Their supervisor Scott is also very personable, pleasant and customer oriented. I pray God continues to bless this company.
4 months ago
Daniel Subervi
Got in on a cancellation, found our problem and restored our A/C in record time. They are now our guys for repair
2 weeks ago
Francisca Hernandez
Great customer service and affordable pricing.
11 months ago
Doug Plester
Knowledgeable technicians, reliable products. They installed our new system on time and flawlessly.
9 months ago
Diana Conley
A/C Masters Heating & Air Conditioning Inc. recently (July 8, 2019) replaced my Central Air Conditioning System, I worked with David to negotiate the contract, he also oversaw the installation process, he is a real professional at what he does, very kind and generous, very knowledgeable and thorough. The two installers Doug and Chris are top-notch professional in their skills, professionalism in ability and mannerism. This was really a pleasant experience, they repositioned my entire system to make gaining access to it for servicing easier. I haven't had experience in dealing with many A/C installers in this area but if you choose anyone other than the professionals at A/C Masters Heating & Air Conditioning Inc. you may be making a mistake. What an Awesome Job guys! You are the real deal!
7 months ago
Deborah Frederick
I called them because I have been told that one of the central air ducts under the house has come loose. I called A/C Masters to schedule them to make that repair and then to see if there was any other issues. The person I spoke with said, quote, "this is not our duct work season. We only work on ducts starting in September." Not duct work season. We can fix your A/C unit, but if the duct distributing it to the house is bad, you will have to wait until next fall to fix that. I can understand if they are just too busy. But this not being duct work season just sounds goofy. I'm sorry mister. I can fix your starter because this is electric season, but if the carburetor needs repair too, that will have to wait until gas season.
7 months ago
Pammie Barker
I absolutely recommend A/C Masters!!! After receiving several different quotes, Scott is the biggest reason I chose ACM for our replacement AC install. He was no pressure, prompt, informative, thorough, fair, comfortable to talk to and has made me feel like a new member to the A/C Masters’ family. I can’t say enough good things about him!! Met with him Monday evening, made my confident decision to go with his offer on Tuesday and my new AC installed on Wednesday morning! If you’re in the market, definitely choose this company!!
8 months ago
Antoine Burlot
Thank you to AC Master for installing our new AC unit and air handler. They are efficient and very customer friendly. They made the process easy from the estimate to installation. I would highly recommend them to others.
9 months ago
Terrance Smith
Allen just left after a July 4 emergency call. He arrived in 30 minutes, fixed our system on a 90 degree day. He was very professional & cordial. He & my husband got on well since he also rides a Harley. We will definitely call these guys again.
6 months ago
Rebecca Conley
We've used A/C Masters for years on several properties and once again they did a great job and finished faster than expected. We installed 2 new systems. The technicians covered our carpets, wore booties to protect our floors and were really nice to work with. Great job! Thanks!
8 months ago
Pryncezz Dymiand
I trust and recommend A C Masters. It is best to have a maintenance/inspection program to prevent malfunction of the system. Every employee is committed to excellence. Thank you A C Masters for 12 years of service!
7 months ago
Kenneth Collins
Once again, the AC service rep was prompt & professional! Our Spring service call was handled expertly and expeditiously, as has every service call I've had from AC Masters. Service reps always appear neatly dressed, are considerate of their surroundings leaving an area cleaned up and spotless and provide expert advice and service for the systems they install and maintain. The expert advice and superb customer service not only leaves a customer confident in the work being done, but options and alternatives for needed repairs are always presented, indicating a genuine concern and understanding of a customer's needs and satisfaction. Highly recommended both for installations and their comprehensive preventative maintenance program.
6 months ago
Scott McNeil
I came home from work one Friday and it was obvious my central air had cut off sometime during the day. I called in the afternoon and left a message with the answering service. Within the hour I received a call back from an A/C Masters technician. After I told him my issues with the a/c, he explained that I was 3rd in line and he wouldn't be able to come out that evening. He was also up front in letting me know that it would be a higher rate on the weekend. Well if there's one thing it's hard to live without in VA it is central air so I told him I'd see him in the morning. I dreaded the thought of how costly this repair was going to be since our a/c system is quite old. Fortunately he quickly diagnosed our problem and it was only 2 blown capacitors. The repair was under an hour, and our a/c was up and running again. The final bill was reasonable, remember it was the weekend and could've been a lot worse, but living comfortably is worth it to us. I would definitely not hesitate to use A/C Masters again. The technician was friendly, knowledgeable, and didn't try to upsell me on anything. He fixed our a/c and was on his way.
10 months ago
Keiko Sakamoto
Performed services exactly as proposed, right on time as well. Several large jobs to date with great results. Good company.
7 months ago
Marc Benoit
After getting ripped off by A1 we went to A/C Masters. I wish we had gone here from the beginning. They were honest quick and efficient
9 months ago
Lauren Brandt
We always receive great service. The technicians are always polite, willing to answer any questions, and respectful of the customer and their property. I've recommended this company to others many times over and will continue to do so.
1 day ago
Glock Guy
The company and its employees are outstanding, knowledgable, prompt, and efficient and they take care of their customers.
6 months ago
Angie Stapleton
Very pleased with the last minute service on Saturday of Memorial Day weekend. Had the replacement blower fan in stock and we were on our way to cooler temps. a few hours after I called them. The price for the motor was a little steep, but well worth it considering that we didn’t have to wait some days for a part to come in. I recommend most highly!
8 months ago
V L
We recently had Adriana, from A/C Masters Heating & Air Conditioning Inc. come out to service our a/c units in preparation for summer. She was fantastically thorough, clearly knowledgeable, pleasant and offered several great tips to help us keep the system in top condition. In addition to using A/C Masters regularly for our unit maintenance, we would specifically request Adriana as our tech. Very pleased!
8 months ago
Julia Flores
Great response time even on the weekends. There is nothing worse than being from Boston and having your AC break in the summer in Virginia. I called and they were out within 30 min. The unit was frozen, so the technician went on more calls and returned that evening. He soldered the problem and I was sleeping in a nice 68 degree room that night. Saved me $3000.00 dollars with his honesty and hard work. I want use anyone else!
2 months ago
Alina Kovtun
Allen was an amazing technician. Tried everything to help me over the phone and promptly arrived the next morning when it was determined to be a more in-depth repair. Would not use any other company!
1 day ago
Mr Atomilk
Annual maintenance service on my new home's HVAC was top notch! Technician was on time, professional, courteous, answered questions and had no issues with me wanting to watch the process. I signed a service agreement with A/C Masters. Perhaps you should too!
6 months ago
Abed Matin
Fast and very professional service. Allen explained everything to me and showed me what part had to be ordered so my AC fan would not continuously run. I would highly recommend this company.
10 months ago
Ephraim h
I was searching for a Company that was local, was known for its integrity, and excellent customer service, and found all the above with AC Masters Heating and Cooling. On top of all the above, they are in the Top 3 in offering Carrier heating and cooling products 100% backed by its warranties. The owner, Javier Aguirre, his staff, and certified technicians, offer very competitive estimates backed with quality installation and follow-up. I would only recommend AC Masters Heating & Cooling for all your residential and commercial needs.
6 months ago
Candace Martens
The service tech was very informative and thorough. Detected a leak on the discharge line. James went over and beyond the cal of duty to run tests to determine leak location etc..unfortunately we have a service contract with FAHWC and will use them for problem resolution. Wish we could use AC Masters. Thank You
7 months ago
Kinnari Patel
Quickly diagnosed the old system of 17 years, and expertly installed a new one 3 days later. I am cool again!
8 months ago
Myra Mansoor
The service was excellent and quick. The technician found an additional problem and took the time to check if the system was still under warranty. Thanks to his diligence the system was repaired under warranty. Definitely recommend them for their quality work and quick response to issues.
10 months ago
Daphne Latham
Your employees always go above and beyond expectations .Thank you so much for your service. Happy Holidays to you and yours.
9 months ago
Susie Ratzlaff
A/C Masters always delivers quality service at a great price. They are also very informative and will educate you on the pros and cons of all your options, with a focus on getting you a system that pays for itself in effeciency. It makes a big decision easy. Highly recommend!!
3 weeks ago
Janet Green
SPECTACULAR SERVICE FROM A/C MASTERS. THEY REPLACED BOTH MY HVAC HEATING AND COOLING UNITS WITH NEW CARRIER EQUIPMENT AT MY FORMER HOUSE IN WILLIAMSBURG AND WHEN I RETURNED TO THE WILLIAMSBURG AREA A MONTH OR SO AGO AND THE HOME INSPECTOR FOUND AN ISSUE WITH ONE OF THE HVAC UNITS AT MY NEW HOME, I CALLED A/C MASTERS AND THEY WERE ABLE TO GET A TECHNICIAN OUT TO THE HOUSE, DIAGNOSE THE PROBLEM AND ORDER THE PART AND EFFECT THE REPAIR OF THE FURNACE UNIT IN OUR ATTIC. HANNAH AND DOTIE IN THE FRONT OFFICE ARE BOTH VERY PROFESSIONAL AND EFFICIENT, HANNAH STAYED ON THE SHIPMENT OF THE PART AND CALLED ME DIRECTLY WHEN THEY HAD A CANCELLATION AND THE PART WAS RECEIVED BY A/C MASTERS AND JAMES WAS THE TECHNICIAN WHO WAS SENT OUT TO EFFECT THE REPAIR, HE WAS PROFESSIONAL, KNOWLEDGEABLE, EFFICIENT, AND FRIENDLY. HE WS VERY CLEAN AND KEPT ME APPRAISED ABOUT THE REPAIR AND HIS PROGRESS WITH THE REPAIR, AND HOW HE WAS TESTING THE REPAIR, ETC., TO ASSURE THAT THE PROBLEM WAS FIXED. I CAN HIGHLY RECOMMEND A/C MASTERS FOR THEIR SERVICE LEVEL, THEIR KNOWLEDGE, THEIR SPEED AND EFFECTIVENESS IN EFFECTING THE REPAIR ON MY FURNACE AND I WILL DEFINITELY USE A/C MASTERS IN FUTURE. I HAVE EXECUTED A MAINTENANCE CONTRACT ON ALL THE HVAC EQUIPMENT IN MY NEW HOME AND I WILL RECOMMEND A/C MASTERS TO ANYONE WITH WHOM I AM SPEAKING AND QUESTIONS WHETHER I KNOW OF A GOOD HVAC COMPANY SERVING THE AREA. THEY ARE THE BEST!! I HAVE ABSOLUTELY NO RESERVATIONS IN RECOMMENDING THEM!! COMPLETELY SATISFIED WITH THEIR PERFORMANCE, SPEED, KNOWLEDGE, FOLLOW-THROUGH, AND STAYING ON BUDGET WITH THE ESTIMATE THEY GAVE TO COMPLETE THE WORK. MY WIFE AND I HIGHLY RECOMMEND A/C MASTERS!!
2 months ago
Brendan Carey
Al was very helpful, knowledgeable, and answered all my questions. He gave me a huge discount on a fuse for my outdoor A.C. unit. I would highly recommend.
2 months ago
Joe Carli
AC Masters is one of the best in the air conditioning and air quality business. Their prices are fair, there technicians are competent, and we always get outstanding service in routine preventive maintenance and emergency service. I highly recommend them for any Ac problem.
6 months ago
Andrea Rhone
Always flexible and professional when setting up appointments.
7 months ago
Donald Foley
Our new unit went out unexpectedly and I called A.C. Masters and they were here within an hour, found the problem and service and price was exceptional. Highly recommend this company as they are not only expedient but reasonable, one thing I liked is they are a non-smoking company. Excellent service.
6 months ago
Linda Tillis
Really great staff from beginning to end. They gave me all the information needed to make the right decision. I wasn't sure who to call especially late at night and they were able to send someone out that night. Then come back again to make sure that everything was working well and things were moving along as they should.
6 months ago
Gwriter Human
Have been using A/C Masters since 2012 as we continued on the service contract from the previous home owners. Dottie, John and David are absolutely wonderful and have been more than accommodating. Fast and friendly! They keep my HVAC system running smoothly! HIGHLY recommend! Thank you for everything!
5 months ago
Frank Sasso
They did a great job. Showed up on time that I made the appointment. Great customer service definitely recommend you try them out.
3 months ago
Linn Burns
They were timely and efficent. They saw the problem and not just trying to sell my a unit. I will use this service again
9 months ago
Kristine Westney
On service contract and they replaced one if my old units two years ago. Very pleased!! My Other old HVAC unit went out late weekend nite. Called AC Masters in am. I was advised re jobs before me, advised re time to be at my place, called re on their way, advised re after hours charges. (Don’t get any better than this from repair company who can’t posdibly know how long next job could take!) Checking out unit and kept up to date with repairs and charges as went along. Honest re life left in my old unit and not try to sell me a new one. Good fix and reasonsble cost. Good hard working technicians .. Craftsmen and craftswomen!! Have Used many services over the past 30 years in York County, but these folks are the best!
8 months ago
C Hall
AC MASTERS ARE GREAT!! I WAS EXPECTING COMPANY FOR THE WEEKEND, I CALLED AND THEY HAD SOMEONE AT MY HOME THAT DAY!! HAD TO ORDER PARTS, BUT STILL HAD AC RUNNING IN 2 DAYS!!!! I LUV THESE GUYS!! NICE, CLEAN, VERRRRY PROFESSIONAL. THANK U!!!!
6 months ago
JK Walker
I had Ac masters install a complete new Gas pack system in our home. They were very prompt with their service and the work very clean. And had a great price. I would highly recommend them for any kind of heat and AC work..
2 months ago
Kelly Malson
As well as testing the operation of all the components we had an opportunity to discuss the functionality of the system and how we can improve on the air distribution and installation of a UV light duct air cleaner. Very helpfull and knowledgable. Thanx
6 months ago
Janca Vaskova
I am pleased with the service we were provided. Thank you and have a great day.
10 months ago

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