American restaurant Food Factory

American restaurant Food Factory, 275 Bentley Trust Rd, Fairbanks, AK 99701, United States: 220 reviews of users and employees, detailed information about the address, opening hours, location on the map, attendance, photos, menus, phone number and a huge amount of other detailed and useful information
Address: 275 Bentley Trust Rd, Fairbanks, AK 99701, United States
Website: foodfactoryak.com
Phone number: +1 907-452-3313

Location on the map

Reviews

Justin Childress
Mediocre food; they always seem to be out of poutine. Fairly cheap beer. Honestly, just go to Banks for the same kind of vibe but better food.
1 month ago
Janie Barnett
I absolutely love this place. Food factory is affordable and definitely has the best wings in town. I only wish they were open later so I could go everyday. Never the less, best restaurant in Fairbanks! #goated
2 months ago
Amna Manzar
You can never go wrong with a steak n bacon cheesesteak and mini burritos here!
4 months ago
Megan Patten
There was no wait for a table, they forgot to give us straws for our drinks (they had lids on them), never got our apps, burger was raw, and my cod my slimy, we only saw our server 4 times throughout the entire visit and I got the feeling it was close to shift change because she gave the check about 5 minutes after our food and asked if she could clear anything for us. The mac and cheese was pretty decent though. Probably not a place I will be going again.
3 months ago
Raymond Howell
I've always liked the food factory since I was kid. It's a great place for dining in and hanging out while I eat. The afternoon servers have great customer service, very kind and diligent. Thanks food factory!
3 months ago
shamar storm
The service was good, but the food was super salty and they won't give you real cups or silverware only disposable.
6 months ago
Paulette Carlisle
Watched legitimately 6 people behind me come in and place their orders and still get their food before mine. Despite the fact I placed my order online in advance, showed up 20 minutes after I placed the order when I was told “your food will be ready in 15 minutes” over the phone. Icing on the cake was the fact they got my order incorrect despite having ample time to get it right
3 months ago
Michael Philipone
The wife and I ate here and it was absolutely delicious! We both ordered mushroom mania cheeseteaks, they came very hot and loaded with cheese and steak! Recommend trying this if you EVER stop in fairbanks.
2 months ago
Murray King
Food was great. The price was correct for the amount and quality. The wait staff was prompt and curtious. Definitely recommend giving it a try.
4 months ago
rayanedisarono
Having a meal here is always great and terrific
1 month ago
marisa yoser
Saw the new location for the first time and it looks great and food was great but food took a while to arrive
2 months ago
Ginny Hughes
The food was alright. However that's where the compliments end. The staff themselves get a D the server was very very slow only checked on us once during the dinner. We had an issue with our food she said she would fix it and never did. We asked for a to go box and it took her almost 15 mins. Meanwhile she helped several guests out multiple times in the meantime. When presented with the bill instead of waiting for her to take it we went down to the pay station where we were rudely taken care of and not asked about our experience or anything. Overall well not be going back for awhile.
3 months ago
Deborah Atkins
I can’t give a review on the food because it never made it to the table. We placed our order at 7:15. The waitress came by at 7:50 and said our order got messed up in the kit hen and going to be right out. Also said The meal was going to be covered. At 8:20 we still didn’t have our food and hadn’t seen or waitress, we got up and left. Seems to be par for the service here from the other reviews.
4 months ago
peter Salamanca
Good food. Slow cooks and service. Good waitresses slow service
4 months ago
Taha Ekinci
Meh food was ok and service was meh... took forever to get our order taken, then longer to get the food. Wouldn't recommend this place
2 months ago
Poolsingh Bhookya
Food wasn't too bad....Hot, fresh, decent menu options.. also vegan/vegetarian options! But the service... I'm not entirely sure if they are short staffed or what.. but we have been twice and the service was absolutely horrible. Waited 30 mins to take our order, never filled our drinks ... had to ask twice for the check. This restaurant has great potential, please address these issues.
7 months ago
Benjamin Friedland
It was good I had the chicken strips but there should have bigger ketchup cups there are very small they should just give us the ketchup container and it is kinda weird that they still have fake silver ware but the staff were very nice it is also good that you don’t have to were a mask
5 months ago
Jackie larson
Chicken cordon bleu cheese steak with bacon ranch macaroni salad...
3 months ago
Ian Scott
In these covid times, they had great service. Food was very good. Got the pulled pork sandwich, cheese curds, and chicken works sandwich. All were very well cooked and full of flavor. They had great fast service with a supply of clean pens and everyone wore a mask.
10 months ago
Andrey Bezryadin
The foods was good. The precautions they are taking makes for a stress free environment to take your family out.
6 months ago
Mary Arnold
So my significant other can not eat meat. This restaurant is the only one that I have ever been to that offers a wide range for her to have. And theres so much that you can order. If you have a bunch of people that kinda feels like having different options this is that place to go to. Btw the sweat potato fries are the best. I only eat at this place when I come into town. And I only go to fairbanks once every two weeks.
5 months ago
Malik Jabati
Food is great! Staff is hit or miss but with this style of sports bar it's never really about the staff. Typically loud due to it being a family place and can sometimes be a little much. They do have outdoor seating up top but it's not always open. Price is great for this area and you definitely get your dollars worth. Love their fry sauce! Definitely get that sauce! They have charged for it before without saying it was a charge for condiments but it hasn't happened all the time.
4 months ago
Tamara Poustovit
Great service, our waitress was very helpful and kind. Food was not the standard that it used to be. Will not be going back.
6 months ago
Sharon Kaltenbach
I would give 1 star if it wasn’t for the excellent waiter we had. I do need to say the meal came quick and the portions were good but the only meal that was good was my husbands cheese steak. My son picked chicken strips and received 4 over cooked strips and 1 that was literally in the shape of a full strip but completely burnt crust-no chicken. My chicken sandwich was the same way- very flat, thin and crust, no chicken. My daughter had a wrap that tasted like it was marinated in laundry detergent. Like I said, except for the waiter, who deserves a trophy for dealing with this, we will not be going back
4 months ago
tera R
Ordered from Food Factory through AK Speed Eats last night! Excellent food and quick service to our door!
7 months ago
Jeff Cox
Food was decent, nothing to write home about though. A good burger and good service. Can't ask for mu lch more
9 months ago
Jaime Mastrogiovanni
The food is good the service is good. Food Factory may not be the greatest, but my family and I really like it.
6 months ago
Samuel Beachy
Food was alright. We had pretzel with beer cheese and boneless wings and both tasted like they came out a frozen section at Walmart and could have been better. We also had the pulled pork which was okay ish and my husband burger was good. We also had to ask our server to refill our drinks
9 months ago
Bryne Broderick
My cheese steak was very good
2 months ago
Anthony Oliveri
We took advantage of the beautiful day and ate on the deck. The service was slow, only because our server had to run up and down two flights of stairs to get not only our food but other patrons food. I love the Cobbs and Robbers, but was overwhelmed with huge chunks of onions, which made the whole salad taste only like onions, so next time, I will ask to hold the onions. Our family favorite for several years, and will continue to be our favorite. The mini burritos is still good, and the kid's pizza my daughter said was ok. I would recommend our favorite family restaurant to everyone.
5 months ago
Aditi Dhingra
I placed a large order for my office and apparently one of the orders were “missed” in communication when ordering. When I called to follow up I was pretty much told by Jocelyn that she was “sorry for the confusion”. Um ok? Always double check your orders...
10 months ago
Syed Irfan
My family and i went for dinner at the Food Factory and i have never experienced such SLOW service. It took about 20 minutes to get our drink order taken and then another 20 minutes to get our drinks and at that time our order was taken. We were there for 1.5 hours when we finally got our food. Now i would expect this if the place was busy but there were only 5 tables in our section so this was just poor service. Food however was good.
3 months ago
Mike Hubble
5-24-19 Wings are back to normal. I'm happy! Service has gradually gotten worse over the years. Been going to food factory since they had a location out in North Pole. The food is hit and miss. Sometimes it's really really good, but other times it's just ok. Lately tho there has been something going on with the Crispy Yukon wings. The last 2 orders I've gotten have had issues with the breading. Something has changed with how it sticks to the chicken. It just falls off with the slightest touch now and you basically eat bland wings. Makes me sad as this is the main reason I go to food factory. I hope the owner reads this and figures out what's going on. The waitress even acknowledged that there was something wrong with the wings and asked me a few times if id like something else.
1 month ago
JN DEPREZ
Good food and fry sauce! It was really busy when we went on a Friday evening. It wasn’t the best service, but overall good experience.
5 months ago
Keith Floyd
Very friendly and courteous wait staff, all smiles. Staff is very knowledgeable of what they serve for those with food allergies. The food here is delicious! From their home made soups to their monster sandwiches, every bite is worth it. You must bring your appetite, it will be satisfied.
3 months ago
Barbara Burke
Great Cheesesteaks.
1 month ago
Ande Sullivan
Good cheese steak although bun was dry. Great chips and accommodated corn, onion and garlic allergies well after some thought. Burger was 100% meat and good.
6 months ago
Aminat Ajiboro
The burgers were delicious and my daughter actually ate her corn dog. Worth the prices.
8 months ago
Kimberly Lowery
Love the option to put any Cheesesteak into a rice bowl or even on top a salad
8 months ago
Demetria Johnson
Good place to take a lunch or dinner with your friends or family. Nice interior. Good employees.
4 months ago
preety anjna
The service here was perfect! Even with the crowd, we were seated and served quickly and our waitress checked on us enough to keep our table clean and our drinks full. The food was really good. I love the variety of cheese steak sandwiches and the burgers. They also have vegan and keto options!! They also have TVs everywhere. Each one with a different channel. My toddler and I enjoyed Tom & Jerry, while my husband tried to figure out rugby.
4 months ago
Scott Wyatt
Great appetizers, good selection of beer on tap, really good hamburgers.
7 months ago
Steven Smith
One of my top 10 places to eat in Fairbanks.
6 months ago
Emma Foster
The Food Factory is one of the best American restaurants in town. Their burgers and other menu items are worth discovering. Also, a burger and fries or onion rings here is pretty much the same price as somewhere like Carl's Jr, but easily triple the quality. They also have vegan Impossible Burgers, which are also pretty low priced for that kind of thing.
3 months ago
David A
The server was wonderful and the pull apart fries were delicious! I had a baffalo Mac and cheese and my husband had a cheesesauras burger. Both were good but I'd recommend that Mac cheese if you truly love blue cheese! 2nd visit: the wings are amazing!
8 months ago
Matthew Laurin
Service was great food okay... for starting out as a wing place they have lost track of where they came from..
8 months ago
John Holt
Was a grate place for a beer and food. Would of gave a 5 star but they were all out of what I wanted
9 months ago
Kylene Pastorius
I was so disappointed in my trip here... I ordered the Cheese curd bacon burger with macaroni and cheese. It was so salty. Cheese curds are breaded and they put a sauce on the burger that just adds to the saltiness. If cheese curds where true unbreaded unseasoned cheese curds it would more than likely be tolerable. We also ordered an ultimate phelidelphia cheesesteak. It was a large sandwich and seasoned well which is why we gave on star. We ordered apple pie and cheesecake with raspberry drizzle for dessert. The restaurant boasts homemade cheesecake but this cheese cake was definitely food service quality. Crust on Apple pie was kind of doughy with no flakiness. I was so disappointed. I tried to order the bacon ranch macaroni salad but they were out. I just wanted to order something that wasn't frozen or prepackaged. Something made at the restaurant. I can say the service was above average. Our waitress was great. But the food was not good and I will definitely not be eating there again.
4 months ago
Anjana Saha
Deep fried mushrooms great! Salad was very boring
9 months ago
Skyler Robinson
This place has wonderful service and the food is fantastic!
9 months ago

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