Medical clinic Fair Oaks Health Center

Medical clinic Fair Oaks Health Center, 2710 Middlefield Rd, Redwood City, CA 94063, United States: 36 reviews of users and employees, detailed information about the address, opening hours, location on the map, attendance, photos, menus, phone number and a huge amount of other detailed and useful information
Medical clinic Fair Oaks Health Center
Address: 2710 Middlefield Rd, Redwood City, CA 94063, United States
Website: sanmateomedicalcenter.org
Phone number: +1 650-578-7141

Location on the map

Reviews

Piyush Jain
I was calling this clinic today. And I was on the phone for 40 minutes and no one answered the phone. Noting that no one answered/attended phone calls it would be a waste of time staying on the phone for much longer. This clinic needs to manage and show responsibility for their business and their staff. No changes, thats why reviews are poor.
4 months ago
Lauren Duff
Great job to the supervisors or whomever is in charge! I’ve been trying to reach them the past 3 hours to no avail. Called 5x and waited over 20 min each time i called, still no one is answering. Our nurse tried calling and she couldn't get thru either. I bet there are multiple people available on the front desk purposely ignoring calls! This isn’t acceptable. No supervision. Zero
6 months ago
Esam Obiedat
Worst clinic ever. They don't answer the phone but call a ton for appointment reminders than could just be texts. You call and request you speak to your doctor and they call back asking why you called. Everything takes forever and there is no way of contacting your doctor or leaving messages on their portal. So inefficient and stall is rude at front desk--don''t waste your time here.
5 months ago
Jill Fleming
They don’t answer the phones! No one explains the lab results to me it’s in dr terms. I call to find out and I’m on hold right away for an hour then I hang up because I have a life and waiting on the phone is a waste of time. No message machine either. The dr at nice but if I can’t reach them what’s the point of going here? I may need to find a new office all together 2 and a half years of this and I’m fed up!
5 months ago
Kevin Slater
It took a month from the time i called to set up an appointment to even talk to a Doctor. I was called 3 separate times on the day before my appointment (while i was working) to confirm the same information to 3 different staff members. Pure incompetence.... While the appointment itself wasn’t a negative experience, when i went to the facility to get my labs done, both the receptionist and nurse taking my blood were extremely checked out, impersonal and frankly rude. I was also supposedly prescribed medication by the doctor and the pharmacy (that i confirmed 3 time during my appointment confirmation) has no record of the prescription. This experience has added to my already negative feelings about going to health care facilities. Everyone I interacted with at this facility needs to go through some emotional intelligence training and realize that a huge part of their job is making the patients feel calm and cared for. 0 out of 10.
7 months ago
D G
I went in for an eye check-up because I would get bad headaches and usually blurred eyesight came with it. The eye doctor was so quick and not in a good mood. She tried to put eyedrops in my eye and managed to get none in there and didn't ask me if it went in and she clearly saw it dripping AWAY from my eye. Even though they are not good, they still have good covid hygiene guidelines and fashion senseeee since their outfits are kinda ????model???? worthy so thats why I gave them a 1 star.
7 months ago
Carol Raub
Being a chronic pain patient with a "I'll do as I like, just try to keep up" attitude, they, along with the staff at the San Mateo Medical Center, have gone above and beyond, especially during the COVID lock down. Telehealth has been a struggle on both the patient and provider sides, and everyone has stepped up to the plate, adapted their approach, and have been better then the average group of doctors. Due to a bad previous experience with withdrawing, my biggest concern coming in was not wanting any of the usual quick fix things thrown at chronic pain patients. Thank you every one that works there. You save lives, and help people, like myself, who struggle to figure out a health plan with maximal outcome on minimal prescription medications.
2 months ago
Abigail Dennis
I put a star because the only valuable to qualify are some of the doctors and some of the nurses of the rest, the service that the other employees give is horrible. give are the ones who are there as receptionists
3 months ago
Susan G
Terrible medical center. My daughter was born at sequoia hospital Thursday morning at 851am and was released with a healthy discharge Saturday night and I had an appointment for that coming Monday for my daughters 1st well check appointment literally 1 day after she was released, that morning when I went to leave for the appointment I had car troubles. Me and my husband share a phone which he had at work with him. I was unable to make it to my appointment and needed to wait til he got home at a time where I could call the doctors when they were open to reschedule but right away that day they contacted cps because i didn’t make my first doctors appointment but they never called our phone to check on us? My daughter was not in danger nor was she ill when she was released from the hospital and this place doing that because of a missed doctors appointment is a complete invasion of privacy and the most horrible thing you could do to two parents working hard trying to raise there babies. The doctor didn’t call us once when we missed the appointment because my husband was waiting to get a call at work to tell them about the car problems and reschedule but you guys call CPS instead? Then we go to our first appointment we rescheduled and every employee in this hospital treated us like dirt and had CPS there to take a look over our 1.5 year old son and our newborn baby girl? This is a nightmare story and i have never been treated so badly in my life. Oh and guess what the results were when we brought the baby in? She’s healthy, no jondice, has gained almost a full 1 lb sense she was discharged from the hospital. But that’s not good enough then cps comes to our hotel we’re staying at temporarily for work so my husband can help with the baby and be close to us for emergencies and once again nothing wrong there were good parents is what CPS told us. Thanks for the embarrassment and completely breaking our hearts as parents because getting a call from CPS really made us feel like we’re bad parents. Anyone that goes to this doctors office be aware these people are something else they don’t care about helping your family or children or they would have called when we missed our appointment! Real doctors care about there patients these people just really put us thru so much stress when we’re trying so hard to be the best parents we can be with a 1.5yr old son and a newborn baby girl. All I can do is thank God for the strength he gives me to overcome the devils attempts to hurt me and my family. Shame on you fair oaks your the worst doctors office I’ve ever been to in my entire life!
4 months ago
Frederick Sutton
Rude staff rude nurses rude doctors. Reminds me of the DMV they all hate their job
5 months ago
Melissa Page
Everytime i come here the staff is extremely rude and unprofessional. The staff at the front desk's here don't want to do there job and give attitude to patients and are unprofessional in there language they use and conversation they have in front of patients. Ive had many issue with having to get a supervisor involved because the front staff isn't doing there job right. Some of the doctors should be fired last time i checked you CAN NOT RAISE YOUR VOICE at a patient regardless if you think your right it is unacceptable and then to threaten a patient stating he has witness REALLY!! I am by far extremly irritated that this type of behavior is tolerated and no actions are taken towards the employees or doctors. Your in healthcare your job is to HELP PATIENTS not make there life difficult.
3 weeks ago
Emily Causey
Worst clinic ever. They could care less about your health here. Don’t go here!
7 months ago
Kyrie Davis
Great job with the Doctors and nurses ALL of the Staff
5 months ago
Trey McClure
They’re impatient and suggested that I go to a different clinic. I was referred to go here and then when I did, they pointed their fingers out the door and told me to go to the emergency room. It seems that they do not care for first time visitors.
8 months ago
judoka judoka
Awesome service
6 months ago
Nautica Nevaeh
The greatest care
3 months ago
Josef Hajioannou
La verdad no me gusto el servicio que dan en esta clinica respecto al ordenar una medicina se tardan demaciado para ordenarla,y cuando voy ala cvs de Broadway donde la tengo que recojer.me dicen que tienen muchos ploblemas cuando esta clinica ordena que siempre tienen problemas hay .me gustaría que hubiera mas comunicacion entre ellos e hicieran mejor su trabajo atendiendo al cliente gracias
5 months ago
jeff schultz
La Dra. Leticia escobar le arruinó los dientes a mi Niño de 6 años, le hizo un cochinero tanto que lo tuve que llevar a otro dentista y efectivamente era como yo pensaba, no es profesional solo piensan en llenar la cartera de dinero, estoy muy ???? enojada.
11 months ago
Henry Hackett
3 months ago
Eric Serdar
1 month ago
Kenzie Klem
3 months ago
Sandra Chavez
11 months ago
Thomas Buchanan
3 months ago
Matt Leugers
4 months ago
Justin N
3 months ago
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2 days ago
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5 months ago
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2 months ago
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6 months ago
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7 months ago
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9 months ago
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7 months ago
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1 month ago
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3 months ago
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11 months ago
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11 months ago

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