Used car dealer Quality Auto Sales

Used car dealer Quality Auto Sales, 5011 Auburn Blvd, Sacramento, CA 95841, United States: 220 reviews of users and employees, detailed information about the address, opening hours, location on the map, attendance, photos, menus, phone number and a huge amount of other detailed and useful information
Address: 5011 Auburn Blvd, Sacramento, CA 95841, United States
Website: qualityautoz.com
Phone number: +1 916-794-0222

Location on the map

Reviews

Roman Ulembekov
Great service for the sale with Steve. Then had to call to get my closing paperwork sent to me, as it was not sent as promised. They were quick to help me cancel the warranty with the warranty company. I waited 4 weeks for the refund and finally called the warranty company who advised they issued the refund 3 weeks prior. They issued the refund to Quality Auto Sales and I would need to follow up with them. As agreed in the contract, the refund will be applied to the loan balance, this has yet to be done. I have called emailed and called several times but keep getting the same answer - that department has had a change in staff and they are behind and I will have to wait for them to catch up to get my refund. Now when I email, I get no response and when I call, there is no answer. Refund was issued to Quality Auto Sales on 9/24/20 in the amount of $1,795, I am still waiting for my refund on 12/18/20. This is a lot of money - sending to BBB for very shady dealings.
7 months ago
Marianna Gkolemi
The best (used) car buying experience I've ever had. No pressure, great service. They even got me an amazing interest rate to finance my purchase. Stevant did what he said he would do, even after the contract was signed. High integrity. Highly recommend! A+ (added decals in photo after I purchased of course, for my business).
1 month ago
Heather L
I recently purchased a vehicle for my company that was exactly what I was looking for. From the start Mike was helping me and answered all my questions and after coming in for a test drive I was able to have the car inspected by my mechanic and even he was surprised at how clean and well cared for the car was. Although I did not need to finance Mike did everything he could to get me the best possible price and it all worked out in the end. This was a great experience for a first time customer here and hopefully again n the future.
10 months ago
Kenyada Switzer
I bought a 2010 Toyota tundra the first time I smogged it they wouldn't smog because it needs Cadillac converters
2 months ago
Harpreet Sharma
Steve and Michael been really great and professional, I'm that type of person who takes his time, makes enough research before making his decision and hates long negotiations and Michael was genuinely friendly and smart , I got a good deal on a very nice car,they do every effort to get you the best deal, they give attention to details which is one of my favorite things and they kept their promise in everything they said , I would say I didn't just bought a car but I also gained nice friends, Finally trust, perfection and stress free are the words to describe my experience, highly recommend this place
1 month ago
Martin Shain
Very helpful. Will work with me to get a car.
3 months ago
Charlene Swanson
Best car buying experience I’ve ever had. I definitely recommend going to see Michael Duenas for all future car purchases.
8 months ago
Charlene McNabb
The car my boyfriend bought from here has been great. So far no issues, and has even come with some perks we weren’t aware of when we drove off the lot with it. It had high mileage so I’d give it 4 stars. However, the people should get 2 stars. Sure, they were very friendly and easy to get along with, but their sales skills were awful. The salesman wouldn’t give us any space, I felt like we were either being watched or followed the whole time (which may not have been his fault, he seemed like he could’ve been new). They were patient with us while going back and forth deciding on two different cars, and they were pretty accommodating for financing the car, but other than that I have nothing good more to say. The boss who closed the sale ran my boyfriend’s credit multiple times, they both counted out the cash at least five times so we sat their irritated and ready to leave, & the boss failed to mention the interest rate which added another $5500 he was not expecting to pay. Overall, I’d say this was a slightly positive experience and mostly negative.
9 months ago
Kyle Thomas
Just purchased a pre-owned 2017 Subaru Forester from the shop. Mike and Ab were truly professional, making the purchase painless and effortless. A pleasure to buy car from them. Excellent quality for an excellent price! Highly recommended!
11 months ago
Josefina Ramos
Michael at quality auto went above and beyond to get me into my new car that I really like.i have very bad credit the first car we tried couldn't get financed,he tried and tried so I had to return first car but he worked me out a new deal better car I am so happy,if your looking for a used new car I would definitely try there first...
2 months ago
Karuna Pattnaik
I was in town shopping for a car for my daughter and had few places on my list to check out. So when I checked out Quality Auto Sales I was met with Abraham. He was so professional and made you feel comfortable at the same time. No pressure. The staff at Quality were pleasant and I experienced awesome customer service. I didn’t plan on buying a car that day but ended up driving out of there with IS250. I highly recommend Quality Auto Sales!
3 months ago
Sharon Mick
I just bought a 2015 Ford Edge... The customer service was great!!! I really recommend coming here!!! Very pleased with the overall experience... And extremely pleased with the price of the vehicle that I purchased!!!
11 months ago
Nova Raine
I was shopping around for a car for a while and finally found the car I wanted for a great price - they have great prices and service. As a first time buyer, car shopping could be a little nerve wracking, but this place took care of me and helped me walk out with my first new used car. Steve was super helpful and incredibly patient!
2 months ago
Ansh Deep
Michael, Steve and Abraham were absolutely AMAZING! Not only did I get an awesome deal on my Rav 4 but the entire process was fantastic. I felt like we were friends, very relaxed, comfortable and personable. That meant more to me than anything. Thank you for helping me and I definitely recommend them!
3 months ago
James Hathaway
Would have been nice to know you guys have an F on the better business bureau!!! Sold a truck right out from under us. Couldn’t even send a message saying that it has been sold. Drove two and a half hours for him to try to sell us a car. Bad business. Next time please at least have common curtesy when telling people the vehicles you was going to sell them has been sold. Said you was a lair Mike because you texted us asking if we still wanted it. We said yes. You made it sound like it would be there for us. Have a great day. God bless
11 months ago
Karlena Henry
So far so good they got me into a car when my credit is not so hot.michael was very nice not at all pushy,so so far it's been a good experience...
1 month ago
Derek Kurtz
I recently purchased a car here with the help of Abraham and Mike. Both very kind. Car is good, within the price I wanted, I was able to finance at the monthly payment I wanted. There were some minor hiccups along the road (miscommunications about prices bargained for, miscommunications between dealer and credit union I got my loan through), but at the end of the day, everything got worked out, they were able to work with me, and now I have a car I actually like.
2 months ago
Kylie Pont
He was extremely helpful, finally got me a car
1 month ago
Christiaan Bertulfo
A worker named Abraham was super helpful and kind. Gave me the right numbers I wanted to hear and was kind enough to make an adjustment the budget to keep up with. Thank you so much. I was satisfied with my visit. ????
7 months ago
Greg Lively
We live in Oregon and purchased a vehicle from them over the phone. They have outstanding customer service. Steve gave us his own number so we could call with questions. We had a small mechanical issue when the vehicle arrived and they covered the cost of the fix. I would recommend Quality Auto to anyone looking to purchase a vehicle.
2 months ago
INGRID WESTCOTT
Great cars for sale ! Abraham , Michael and Steve are really helpful and willing to help. I definitely recommend coming here and doing business with them they are professional. I will be back when it’s time for an upgrade or refinance.
2 months ago
Hunter Wood
We had an amazing experience buying our Acura from Quality Auto Sales. Abraham met me on the lot. I told him what we wanted and where we needed to be and he made it happen. The whole process, I including financing was stress free. After shopping used car lots for weeks I'm so happy we ended up buying here.
4 months ago
Richard Pinkos
Five stars to Mike he was a big help.thanks for the great car.
11 months ago
Anindita Ghosh
Steve is the best he got me into a 2nd Auto Loan when No One Else could and he is super honest and cool. Go see him he will take care of you. Thanks again Steve for helping me out..
3 months ago
Skye
This is an ideal place to purchase a pre-owned vehicle. Everyone that I dealt with at Quality Auto Sales was super friendly and professional. They are very willing to go that "extra mile" for their customers. I felt welcome and respected thru ought the entire purchase process. I highly recommend this dealership to be the first place to go for all used car purchase needs. ????????
1 month ago
Gurman Randhawa
I came here to buy my son's first car, a 2015 Chevy Camaro, for a really good deal, I think. 35,000 miles, and in pretty good shape. Good price, and Steve found us good financing, although we still had to return back and forth, and change financing source.
1 month ago
LaRonda Jernigan
They were very helpful and giving me the best options and advice to buy my first car. They also had great Customer Service!
1 month ago
Leesa Andrews
Abraham thanks so much. This place is amazing worked with me and got me my dream car . Highly recommend them if your looking for a car.
5 months ago
Natashia Dannegger
Steve was easy to work with and allowed for an enjoyable experience to purchase my new vehicle. Not once did I feel the typical car salesman pressure. After driving my new vehicle for a couple days the engine light came on. I called Steve and he told me to bring it in. Their mechanic diagnosed the problem and replaced the parts necessary to fix the issue free of charge and in a timely manner. The vehicle has been nothing short of enjoyable to drive since then. Quality Auto should be given a look if you're in the market for an affordable vehicle. They will take care of you through the whole process!
5 months ago
Qiaoyi Xu
Bought a truck from here and it had problems as soon as I got it home. Steve went out of his way to make sure the truck got repaired. It took some time but I'm back rollin down the road in a sweet ride. Thanks guys!
1 month ago
Ryan
Quality Auto Sales staff took great care of us. Steve helped us through all the steps and got us a great deal. We took our Tahoe home 100% satisfied! We will definitely be back.
1 month ago
Adam Porter
My boyfriend and I went to buy our first car. Abraham and Steve helped us through all the process! We've got the car that we wanted! We love our new Rav4 so much. Highly recommend going to this dealership!! :)
2 months ago
Shree Pooja
I came in with my older sister the other day to buy my first car I'm a college student and a first time buyer and I had the best experience I could possibly a fast four got a great deal on a car definitely recommend this place. and if you go there ask for Steve he's the only person I recommend because he will get the job done! Steve goes above and beyond for his customers he was able to help me get exactly what I needed and I definitely recommend him for everybody!
9 months ago
Hari Guduru
Shout out to Steve & mike who took extra good care and worked with me on getting a new car. I had some issues but they were patient and got me in the perfect vehicle I love it & I’m so happy thank you guys !!! Definitely bringing my sister back ????????
1 month ago
Linda Burton
Came into quality auto sales for a car everyone there was nice and helpful michael helped me get a car very nice person i recommend this place for a vehicle
3 months ago
Ryan Salvador
Good car dealer. Not pushing but they gave a lot of cars to select and buying option. Recommended.
2 months ago
MaryJo Dennis
They helped with everything. Did it with patients and a smile. They are great I highly recommend them especially if you have less than perfect credit.
5 months ago
R B
Steve and the staff were very professional! All of them felt like family to me. They answered all of our questions and worked out a payment plan that suited us very well. They have reasonable prices, a variety of high end cars. Best car buying experience ever!
4 months ago
Tim Robbins
I bough a used car last year and it a very easy process unlike most car dealerships, and the car has been runner perfect with no problems at all.SO I went today and my girlfriend was able to purchase her car with the exact same treatment that I got very friendly easy process, and they were able to work with her to get her the perfect first car. I defiantly recommend quality auto if it’s your first car or just looking for a new don’t hesitate to stop by and just take a look they have cars from all different price range, and every car was in great condition for being a used car lot!
4 months ago
Patton Dickson
Probably one of the best auto buying experiences we’ve ever had. Steve was friendly, professional, no pressure at all, understood what we needed and wanted and helped close the deal on my first pick-up. All this in a very short amount of time. We would highly recommend going to Quality Auto Sales and see Steve. You’ll be very happy!
4 months ago
Cesar Ramos
Best service friendly worked with me and got me into car I recommend you come here
1 month ago
Tiago Dias
Abraham has excellent service. He took the time to work with me and my family to find the best fit price wise and vehicle wise. Will definitely be doing business here again. Keep up the great work !!
6 months ago
Patricia Maguire
Professional and easy to talk with Michael was awesome and really helped me out with my purchase. Highly recommend these gents.
3 months ago
Beth Kelly
Best place to buy cars just got me amazing deal on a car.
5 months ago
Jess Olivo
Thanks to Michaels help I was able to buy my first car here. Very pleased with my purchase. Abraham was very helpful and kind as well. Thank you!
2 months ago
Jacqueline Manzano
Mike was awesome...and it only took little over an hour or so to drive off with our new ride. Thanks Mike for explaining everything. Great experience
4 months ago
Will G
Quality Auto Sales is hands down the best dealership we have stepped foot in. My fiancé and I have been searching for a car and have gone to quite a few before I came upon this one. And let me say we wish we could have saved ourselves the hassle and just have found this place from the get go. Let me not forget about STEVE!! That man is an angel sent from heaven. Great customer service, made us feel so comfortable and made sure he took into consideration every single thing we wanted. He did all he could to make sure everything was met. Would definitely be coming back to buy another car from here and referring family and friends.
4 months ago
Conner Marston
Just got approved today for one of the most best cars, when I tell you LOOK NO FURTHER, I mean it. My credit is sooo bad , I got approved for the car I wanted, All 3 of the guys here helped me out, within no time. I’m in love with my car. They are so down to earth you would have thought we have known each other for years ???? literally. I gained a new type of trust for them each individually. Please don’t waste your time anywhere else , come here. I’m the type of person to read reviews and everything before going somewhere, when I tell you this is the best decision i made, it’s the honest truth. Mind you I’m only ( 18 ) no co-signer needed, so what are you waiting for ? DO IT ! GO GET THE CAR THAT YOU WANT ! No regrets.
6 months ago
Joseph Lyles
Super happy with the car I got! I have some funny circumstances but they were able to jump through some hoopes and make things work so I could take this car home (they are cleaned up very nicely before being sold)
4 months ago
Francisco Barbecho
Mike and AB Was great with giving me good customer services
4 months ago

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