Men's clothing store Taylor Stitch

Men's clothing store Taylor Stitch, 383 Valencia St, San Francisco, CA 94103, United States: 39 reviews of users and employees, detailed information about the address, opening hours, location on the map, attendance, photos, menus, phone number and a huge amount of other detailed and useful information
Address: 383 Valencia St, San Francisco, CA 94103, United States
Website: taylorstitch.com
Phone number: +1 415-621-2231

Location on the map

Reviews

JINGWEN ZHOU
Great store they had a great sale for Black Friday for 20% off through the weekend. Great material and good quality men's clothes. Great spot to checkout if you're in the Mission neighborhood!
6 months ago
Daryl Linwood
They lost my first order. After a month of waiting I got in-store credits as a refund and they shipped it with incorrect invoice. This invoice is used by duty and tax office to calculate taxes and I had to pay over 200 USD taxes on 100 USD order. I could get my money back if Taylor Stitch sent me a correct invoice, but since their customer service is one of the worst I've ever seen, this seems like an impossible task six days later. Probably the single most horrid experience I had buying something over the internet. Wholeheartedly not recommend buying anything from this company. Btw most of their clothing is manufactured in China so if you're thinking you're paying premium for quality USA made clothing, think again, because that's just their marketing.
7 months ago
Eric Miller
Can’t say enough about TS clothing. Well designed and crafted. Buy a shirt and become a fan for life. And this shop speaks for itself. The crew here have always been relaxed, friendly and very helpful. It’s a perfect vibe for what the brand represents.
1 month ago
Judit Cseterki
Amazing company. The customer service and quality of the products are top notch.
9 months ago
Jeremy Sailing
95% of my wardrobe is TS so I'm familiar with the brand. Love the service, and most importantly, the products are high quality and stylish. Here's the problem. TS continues to jack up their prices and has outsourced a great deal of their manufacturing to China. I'm not stoked about that.
3 months ago
G Z
Update: I visited this store in September 2019 and was highly impressed with the friendliness of the staff and the insistence on quality in fabrics and construction. Despite shifting some sourcing to China, which ruffled some feathers, TS has worked very hard to keep improving the quality of its inventory, and it shows. Kudos, guys!
3 months ago
Terry Lee
A cool spot on trendy Valencia Street with nice threads and excellent customer service. Happy with the shirt I got as the fit couldn't be more perfect. Needless to say, I'll be baack.
2 months ago
Tricia B
support local business :) I have ordered many many hippie shirts at this store. online shopping has been very smooth.
2 months ago
Bill Schooler
My favorite clothing store! The quality is quite good even price is not expensive. Friendly staff as well.
3 months ago
Tammy Stallard
Their discounts and promotions are very ambiguous and they will not take responsibility when they make a mistake. No trust, stay away.
7 months ago
Coumba Soumare
This has been one of the most frustrating online shopping experiences I have ever had. Been waiting for a Jacket to come back in stock for months. It finally did and I ordered right away. Delivery was fast and smooth. I have always worn XL jackets, but for some reason this jacket was made slightly smaller and didn’t fit. I tried to exchange for the next size, but it was out of stock. Then I was told this jacket was no longer in production. What a waste of time. If you’re going to advertise a product make sure you have enough supply to meet the public’s demand. Get your sh*t together. Won’t be coming back to this company. Very disappointing.
1 month ago
Jesse Hoon
I've been waiting for 3 weeks for an in-stock item to ship from the website. I placed my order 7/2/17. I emailed "Hayley Chill" in customer service on 7/5, 7/13 and 7/18 regarding the lack of shipping notifications. It was not until 7/18 that a label was generated but as of today, 7/19, the item still hasn't been recorded as picked up. I've never had service issues like this in the past. Its apparent my order was lost/not processed correctly and Taylor Stitch staff doesn't even have the decency to respond to my email asking what happened. I also needed some replacement buttons because their "Japanese Urea" ones broke on my chambray shirt and you can't find replacement in a sewing store. While they didn't manage to send my order, they did send me the wrong size buttons. Wrote them an email about that too. Update: Jeans have been received. They took 20% off due to the delay. I am still waiting on the correct buttons.
1 month ago
Dahlia Adair
Very disappointing experience. I went in on 12/28 to get measured for custom service and the guy working told me “you don’t need custom”. After trying on a shirt that fit my torso with sleeves too long, he said “it will shrink...you’ll be fine.” I had a gift card to use and was looking to spend a fair amount. Unfortunately, I didn’t feel welcome so I walked out. Very poor service. That kid needs an attitude adjustment.
9 months ago
Michael Caveney
Gorgeous products. Nice looking store. Had some great service when we visited last week. Products seemed a tad expensive to me but, to be fair, they're unique and well made.
7 months ago
jo sternberg
I enjoy their attention to detail and interesting fabrics they use. I typically order online but nice to be in store and try stuff on. These people care about what they do and it comes through in the quality clothes they produce. Customer service was great.
6 months ago
Roy Easton
On August 10, I visited the Taylor Stitch website and added a pair of jeans to the cart, but since I wanted to try again my own jeans for size, I didn’t validate the order. Unsurprisingly, I soon received an “I saw you left some stuff in your cart” email (a kind of email that’s just one step removed from spam). That email said: “Did you experience any problems or have any unanswered questions? If there’s anything on your mind, feel free to give us a shout by replying to this email.” And also: “Rest assured that if any item doesn’t fit or isn't up to your standards, you can return it within 60 days so long as it hasn’t been worn.” I answered that returning the item wouldn’t be an option for me: I live in France; sending a pair of jeans back to the States would be too costly. I admitted that, as a rule, should something doesn’t fit or please me, I just end marking it off as a loss. I then proceeded to tell them that, according to their sizing chart, I should get a size 34, but that my other jeans are size 32 — so I wondered if I should go with their chart or with what I usually wear. I also asked about the percentage of Spandex in the model I was interested in. I said I planed to order within the week. Like this review, my email was long but carefully proofread. I received an automatic answer: “We got your question! We’re on it, and we’ll be back to you as soon as possible.” And they did, the next day, but only to say “Thank you for your feedback, Pierre! It's great to hear from you.” Uh, yes? And? In my answer, I pointed out that my original email contained a question. Time passed. I tried to be patient, but finally, on September 18, more than a month later, I sent them a reminder: “Hm, do you think you'll ever find the time to find the question in this email and answer it?” (My original email was reproduced below those words.) I received the same automatic answer as before: “We got your question! We’re on it, and we’ll be back to you as soon as possible.” More than ten days later, though, they still haven’t answered. I visited their website this morning and saw that the jeans I wanted are sold out. Clearly, for Taylor Stitch, it means my emails are no longer worth the time answering them would take — if they ever were. [2020-03-20 edit] I’m adding one star because of the courteous answer Luis from Taylor Stitch recently gave to my review. Only one star because my original experience still matters, but I’d feel safe trying again to order from them.
2 months ago
Thomas Ryan
Super cool easygoing guys in the shop. Excellent quality merchandise. They really care about quality, even down to minutiae.
4 months ago
Elisabeth Alegria
Expensive duty fees will be charged if you're from Canada, dont recommend.
5 months ago
Rallow Love
Taylor Stitch is probably one of the best clothing companies in America right now. Contemporary cuts, classic minimal aesthetic, consistent quality, and conscious business and manufacturing practices. Well worth the extra money, and always a source of frustration when their small batches run out.
8 months ago
Nerissa Gleaton
Great clothes that push fun fabrics and construction coupled with great service. Go here. Seriously, you'll get more compliments.
8 months ago
Lisa Melanson
First place I've ever found that offers pants/jeans of decent styles/cuts/colors in 36 inch inseam. If you're 6' 5" or so, as I am, this is a real win jaja Wide selection for a shop it's size. Nicely designed interior space. Also, the folks holdin' this spot down are laid-back, easy to chat with, and helpful.
1 month ago
Ahmedullah Aziz
Beautiful, well-made clothes and a super friendly staff with excellent taste. Great ready-to-wear as well as tailored suits and shoes.
9 months ago
Larry White
Great quality products and fantastic customer service. Also, for someone who's 6'6" it's been hard to find pants that fit and taper appropriately - the slim fit is perfect for me
7 months ago
Jule Lawman
I was a bit reluctant to pay a large amount of money for a dress shirt considering I don't wear them often, but I could never get a shirt that fit right (I've got odd proportions). I did a bunch of research and found a number of online custom shirt retailers, but I decided I wanted to go to a place that would actually measure me and get the right fit. I'm glad I did because I had a great experience at T&S. They helped me get a perfect fit and helped me decide on two great patterns. They make one shirt first to make sure the fit is right, and make any adjustments (I didn't need any). Granted it's not cheap (mine were $250/each), but the end result is worth it. I couldn't believe how much of a difference it made. It made all my other shirts look a little silly. I got rid of my other shirts. The service is excellent as well - they even got a red wine stain out of my shirt shortly after I got it (I thought I had just wasted $250).
7 months ago
Dayron Garabito
Very helpful service and quality clothing. A great experience, will come back many times.
1 month ago
Deb Canter
Amazing clothing store, only place I buy work clothes.
5 months ago
david pawlyshyn
I love their clothing, but their store atmosphere, specifically the kind of music they play, is not appropriate for business. Sends a bad message.
7 months ago
Ivan Egorov
Terrible service. Order missing for a month and employees respond and never get back to you, nor answer calls/voicemail/email. Still waiting to get money back
11 months ago
jimmy smith
High quality clothes in this little hidden shop. Ask for Kenny.
8 months ago
Edouard Humphrey
Impeccably made, comfortable clothing + excellent customer service
11 months ago
zhen Eric
Epic vibes and threads. Good people.
6 months ago
Andy Ali
Awesome shop and brand, cool clothes, great people.
1 month ago
Megan Orman
Great clothes, but limited range in store
5 months ago
Joi Donnellon
Nice store, great products
1 month ago
Dee Cole
Great clothes and nice guys.
11 months ago
John Taddonio
Always my first choice when I'm looking for something new to wear.
1 month ago
Michael Lohss
Expensive, but really amazing quality and care
1 month ago
Ralph Proctor
Friendly staff
1 month ago
Plamen Kirov
2 months ago

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