Swimming pool contractor Gohlke Pools

Swimming pool contractor Gohlke Pools, 909 Dallas Dr, Denton, TX 76205, United States: 220 reviews of users and employees, detailed information about the address, opening hours, location on the map, attendance, photos, menus, phone number and a huge amount of other detailed and useful information
Swimming pool contractor Gohlke Pools
Address: 909 Dallas Dr, Denton, TX 76205, United States
Website: gohlkepools.com
Phone number: +1 940-384-7665

Location on the map

Reviews

Andrew
We come to Gohlke all the time with our “water” issues and formed a good relationship with Pablo. I happened to mention that we purchased a Hot Tub from a friend and asked if he know anyone who can help move it. Little did we know that Pablo was now working on the Hot Tub side and helped us move it. I will have to say it was in the midst of all the rain, then the Texas blizzard, but eventually it was moved. Pablo and his guys were AWESOME! It was a little tricky to get it in the spot we wanted it at, but they did it.. (and it was a BIG Hot Tub). Thank you Pablo for your patience and help with moving the Hot Tub. (And for the Hot Tub 101 you gave us too)!!
3 months ago
Edward Smyth
The Texas freeze would have cost me tens of thousands of dollars! It did not...why? Gohlke Pools! Their guy Travis is a rock star, their main office must be filled with rock stars! They came a week before the freeze as my pump was misbehaving...they diagnosed it promptly, winterized my lines, and came back the week after the freeze with a new pump! On time, at the price quoted, and I am better with my pool the before!
8 months ago
Brenda Cooper
Angelo came out to fix the chlorine generator and fix some of the leaks in the exposed piping from the winter storm. He was on time, passionate about his work & quality of service and made sure the pool was operating perfectly before he left our residence. We would highly recommend him on any service or maintenance related issues with your pool in the future.
4 months ago
Daisy Estrada
Thanks to the folks at Gohlke Pools we are finally the relaxed new owners of a hot tub. Spouse and I'd talked about getting a hot tub for some time, but there were so many options and things to consider that I came to dread thinking about hot tubs. We emailed several dealers in the area, and heard back from Pablo right away, he arranged to meet us after hours on a Sunday so we could try the spa in socially distanced comfort and encouraged us to take our time and experiment with the controls and settings. We felt absolutely no pressure during the experience, and the zen hot tub feeling stayed with us as we closed the deal. We were delighted to learn delivery could be scheduled just two weeks later. On delivery day Pablo arrived with several others to install and set up the spa and everyone was so great. The entire experience was enjoyable, and we highly recommend Gohlke Pools.
6 months ago
Dudley Goodwin
Can not say enough about this company. During the winter storm they personally taught me how to winterize my pool equipment. That literally saved me thousands and thousands of dollars from damaged equipment. I did have a few repairs. They sent Tim Creek to repair my problems. This guy was the most professional easy going guy you will meet. Wasn’t pushy. Taught me best practices on maintaining my pool and what to do. Was an absolute pleasure to speak with. I highly recommend Gohlke Pools to anyone looking to build a pool or needs repairs.
6 months ago
copsman
Nathan with Gohlke Pools is amazing. We have had our pool for a number of years and starting having a serious leak with our Spa. With ONE phone call, Nathan stepped in and solved our problem! It was a pretty extensive repair but they did it in a way where you cannot even see the work they had to do to get to the pipes. The plaster repairs are amazing! Nathan was creative, persistent, and solved the problem with speed and incredible customer service! Thank you Gohlke Pools! We love our pool and spa!
10 months ago
Kig
Gohlke pools have been wonderful to work with. After the "Snovid 2021" they were the only pool company I could get to call me back AND set an actual appt. to come out and see what was wrong with my pool. Their tech was knowledgeable, friendly and not for one moment did I think I was not receiving honest information. That made things very comfortable for me with making decisions to use them. In addition, they offer leak detection, which is something I needed as well, but I didn't have to worry about facilitating that with a 3rd party. Gohlke pools handled all the details. Thank you Thank you Gohlke!!
3 months ago
Tina Anthony
This company stepped up to the plate when most couldn’t. After the freeze my equipment was fried and needed to be replaced. I called so many companies that were backed up for months or couldn’t get equipment or they flat out wanted so much money it was absurd. Thank god I found Gohlke Pools, my quote was very reasonable and they had the equipment I wanted. The installation was smooth and seamless with Travis, he explained in detail how to operate my new equipment. He was very professional and knowledgeable and to top it off he called the next day to see if I had my questions and offered to come by if needed. In a day of very little customer service I found this experience refreshing. Thanks again to GOHLKE POOLS & TRAVIS
4 months ago
Deborah Albert
Outstanding visit by Steve! Informative, educational, instructional and friendly. Great service that we will repeat! Thanks RR
4 months ago
Rhonda Hancock
We are very appreciative for Steve Sparkman! His knowledge and promptness to getting back to us is very impressive and I would definitely recommend this company.
3 months ago
Shelly Culbertson
Fabulous Company! Highly recommend Steve!! Arrived on time... and did an amazing job in the rain....installing a new filter! Thank you so very much Steve!! Five Stars!! ????????????????????
5 months ago
Harley Garrett
Steve was awesome! The entire service team was on top of the cold weather and gave us all great tips to protect our pools!! Quick to respond when repairs were needed due to power outage! THANK YOU to the entire Gohlke Team!! Now bring on the summer!!
6 months ago
Henna True
Purchased a New Spa. Great Customer Service and Responsiveness. Thank you Matthew Gray for making the process so easy. We love our new Spa.
5 months ago
Dudley Goodwin
I used Gohlke to move my hot tub. Pablo and Corbin did an amazing job!! They even came out twice to reposition it to make sure I was completely satisfied!! I scheduled with Matthew and his communication was timely and clear!
10 months ago
Kristin Dippold
Travis came out to dagnose my failing pump. He checked the system and gave me a few options for the repair. I decided to replace the pump, which Travis completed in less than an hour, programmed the new unit and exllained how it worked. It was a great experience.
3 months ago
Chris Schlueter
Update: since my previous review, we have hired Gohlke for weekly pool cleaning and water analysis. Zach did a fantastic job getting out water looking better than it’s ever been. He’s been so helpful and responsive. Worth every penny! We bought a house with an existing pool and have used Gohlke multiple times to service/replace existing equipment. Most recently Gary coming to replace our pool pump. Gohlke has always been responsive, professional and friendly. They’re open with different options letting us decide what fits our budget when able without any pressure. We wouldn’t trust parts or labor with anyone else. Thanks Gary and the Gohlke team!
5 months ago
Bharat Radhakrishnan
Travis did an outstanding job getting my new pool pump installed. Friendly and informative, thorough and professional. Couldn't ask for more.
5 months ago
Stephen Hoefler
Steve is great! He is extremely knowledgeable and has excellent customer service. Highly recommend and will be using him in the future.
5 months ago
Terry Callaway
Purchased a spa. Staff was helpful throughout the process. Showed us how to maintain the spa after delivery. Highly recommend them!
5 months ago
Nancy Schnebelt
We used Gohlke to design and build our pool, they were fantastic, professional and transparent. Recently, with a historic cold spell, Gohlke was able to winterize our equipment the same day. Excellent experience !! Excellent customer service !!!
6 months ago
Kiwana Reliford
I cannot say enough good things about Gohlke. They are always helpful, courteous, prompt. Today Steve was out to help me with pool health in feeezing temps. I appreciate how they explain what they are doing and why. Thank you!
7 months ago
Cassandra
Just had Gary out to repair the damage from the freeze and install a new heater. As always, top notch service and done the correct way. These guys never disappoint!
6 months ago
Amos Girard
Steve and Joey were absolutely wonderful. They were professional, personable, detailed, and worked together to solve a problem that has been plaguing our pool for too long. I was so impressed by their willingness to fix the problem, versus saying it was user error. So happy with their time and service!
8 months ago
jigar modi
Can't say enough good things about Gary and Gohlke Pools. I had some significant damage to my pool equipment after the Spring Winter storm of 2021. After waiting for 2 weeks with no response from my previous pool company, I reached out to Gohlke. The responded the same day, had a tech scheduled and onsite within 4 business days, and Gary even diagnosed and repaired another issue while onsite. Highly recommend
5 months ago
Denise Washington
Very helpful! Great service! Definitely will be going back!
5 months ago
Ripan Mondal
AW and Joey just left. ABSOLUTE professionals!! On time, worked quickly, and thoroughly explained everything. Right now they are SWAMPED, but still took the time to patiently go through how everything works and what they removed and replaced. Gohlke will always be my go to pool company!!
6 months ago
ER S
Gohlke Pools was out today to repair / replace my DE filter and various valves, destroyed by the recent “Ice Age”. Travis the technician did a great job! The repair was very professional. The new configuration is better than before, much cleaner. I highly recommend Gohlke for all you pool needs. I have for 15 years.
6 months ago
Alexis Ishenko
Matt was awesome!! He patiently taught us everything that we needed to know as new hot tub owners, and told us that if we have anymore questions that we could call!! I probably will ????????‍♀️ I really appreciate Gohlke Pools and Matt Grey!
9 months ago
Darren Chance
Gary Birmes did a fantastic job getting our pool repaired after the great freeze is 2021! He is very professional, knowledgeable and friendly.
5 months ago
Agustin Baio
Gohlke has always been great to work with! Their customer service is alway fantastic, whether in the retail store or when dealing with their service team! Travis on the service team is amazing to work with!!!
7 months ago
rvagourmet
Last March they replaced the 20-year old equipment with new Pentair equipment -- variable speed pump, heater, and control panel. Although expensive, the upgrade in equipment has made the pool much more useable and easier to operate. During the power outages and deep freeze of February 2021, Gohlke was responsive to my text inquiries on how to protect the equipment and pool. They are the best.
6 months ago
michael middleton
Steve and his teammate was awesome at installing my new pump! Very professional and nice, going through all my options thoroughly. Showed up on time and always texted me 15 minutes before showing up. I greatly appreciate the quality work they did for me and recommend them highly! Thank you!
10 months ago
Leigh Lessard
Always fantastic service. Thanks Eli!
3 months ago
Nova Raine
Eli and Melanie were very helpful. Picked up some grilling accessories today and they were very pleasant. It’s nice to see that customer service still exists.
11 months ago
Art Torrez
Jason has come out twice to service my pool and has been great both times. The first time a few weeks ago before the winter storm he replaced several screens and the manifold on my DE filter. After the freeze, I backwashed my pool and all the DE went right back into the pool. I called Gholke thinking they would not be able to get someone out here for several weeks but was pleasantly surprised when Grant told me they would send someone in a few days. Jason came out and immediately felt bad for me because he had just replaced all those parts. However after he went to service it, he came back and seemed genuinely excited to tell me all was good and the freeze must have just pushed the manifold up and open. I have used Gholke for 20 years and have always had great service. They are honest, dependable and professional.
6 months ago
JHP NETWORK
Steve was wonderful explaining my salt cell problem as well as other questions I had about my pool sweep.
3 months ago
Edwin Alfaro
Steve and the guy he’s training (I can’t remember his name) came out late in the day to replace my pool lights. I know they had a long day but they were both as nice as they could be, got the lights replaced quickly and made sure I was happy with everything before they left. Gohlke built my pool and they’re the only ones that will ever take care of it.
4 months ago
Olivia Keen
Here’s what I can say about Golkie Pools. They are a company that stands behind their word! There were a number of issues regarding our pool. Golkie told us that they believed they could get to the bottom of the issues and they did not quick on us. They have some very knowledgeable staff but it was Travis that hit a home run and got our issue resolved! A special thanks to Josh Moon for his kindness and understanding.when he came out to vacuum. Most everyone we dealt with was courteous and professional! Would highly recommend Golkie.
1 week ago
Julie Crowley
I had a pool pump that was on the tail end of its lifespan. Gholke pools did a great job helping to troubleshoot and attempt to keep the pump running for a while longer. In the end, The pump ended up failing and ultimately I needed to replace it with a new pool pump. Gary came out assessed my old pump and agreed that the best decision was probably to replace it although he gave me a couple alternatives that would have saved me some money. I appreciated that he wasn’t just going directly for the sale. I was very surprised to find out that he had a brand new pump in his van and could complete the work right then and there. Gary removed the old pump and installed the new pump in under an hour and did an excellent job re-plumbing cleaning up the area. He also took the time to explain the functions of the new pump. Golke has always been very responsive, honest, and I will definitely be using them for future pool issues/projects.
9 months ago
Ezekiel Laten
Have had Gohlke pool service for several months and I’ve been extremely pleased. After our pool was flooded with mud and debris following 7” of rain, they came in and restored the pool to a pristine state. I began using them for weekly service, as well as for a couple of maintenance issues, and they’ve been great. This past week our pool tech (Billy) did an outstanding job of resolving some calcium buildup. His extra effort is reflective of the company as a whole.
3 months ago
Jessica Hall
Joey did an excellent job today! Thank you team Steve & Joey!
4 months ago
Michael Ethier
Phenomenal experience at Gohlke. Steve and Joey provided “pool school” education to my husband and I at no cost. Very helpful and informative with exceptional customer service. Thank you, Gohlke!
4 days ago
Vincenzo Falzone
Great people, beautiful showroom.
3 months ago
Camiandunbar
Gohlke built our pool and has serviced it since it was built. They've done a great job with the basic maintenance and helping us keep on top of the day to day items. Recently our Polaris cleaner finally gave up the ghost (it was 10 years old). After shopping around Gohlke got us the best price on the NEW Polaris Quattro Sport model. This thing is a TANK! It's awesome. And their guy Joey did the install and tech Gary made sure it was optimized for our pool! Not only are they knowledgeable but they know how to explain it to you and are super helpful and friendly. Highly recommended from build to maintenance to repair to retail.
8 months ago
Marcus Cambells
We are so glad that we purchased our Jacuzzi spa from Gohlke Pools. They were very efficient and professional in the somewhat difficult installation and have since been very timely, courteous and efficient in the few follow-up service calls.
8 months ago
Isaiah Vargas
So yeah having a freeze damage your pool equipment is a drag but when you need to get it repaired these are the guys you want to do it..tech was super informative and took care of business
5 months ago
Rebecca Scarce
I recently purchased a Sundance Spa from Gohlke Pools. Matthew and the whole team were a pleasure to work with and were very helpful and attentive. The process was quick and easy. Can’t wait to get the spa installed!
6 months ago
Kyo Maco
Matt Gohlke. Gohlke Pools built my pool past summer. Started off on the wrong foot because the sales guy boasted they were one of the few companies that use all 1/2" rebar. Rebar is getting installed and not all the rebar was 1/2" and not installed per what was contract as he boasted about. There was also an area that didnt look secure. I have a ME degree but not a rebar guy so I asked, is this right? The rebar company owner shows up the next morning to inspect and agreed is was not right and fixed both concerns right away. Base material for the travertine deck was called out on the contract. A truck shows up with the wronge material, no project manager on site so I turned them way. I called the project manager and let him know I had a specific material called out on the contract he said he would make it right. I then went on a week long vacation when they installed the deck, had cameras on the job site, not very high resolution so couldn't see what materials were installed. I could see method of installation, they did not compact the dirt prior to installing the base which is industry standard, confirmed by 3 paving companies. They installed the base over clumps of dirt, trash and debris. Matt's reply to this was the dirt has been there for decades, my house was built in 2015 and the pool gets a little over 4ft from the house, regardless to ensure a stable paving job you start with a strong base. He pretty much said live with it, I asked for some kind of remedy, I asked for a warranty in writing and they agreed but never got one, I have a recording of him agreeing. I asked them to guarentee their work for 5 years, if there was movement greater that 1/2 they come fix it as I understand most paving jobs set on a dry base will have some movement. but shouldn't more more that 1/2" in 5 years. As I did more research into code and proper installation methods for inground pools I found for safety and cleanliness the deck is supposed to slope away from the pools edge, so rain doesn't wash dirt in and water doesn't puddle making it slippery and people fall in. The pool was installed 2" lower than it should have been. Being close to the house and next to an existing concrete patio there was no way to fix this. I also have 2 out of 3 deck drains that water just flows around. I have pictures of all of this for anyone who is thinking of using Golhke. The deck was uneven so I asked them to fix it, the first couple of times they used a grinder to "level" it. The deck is dry set not mortared in place, all the paving companies I contacted said they should have lifted the travertine paver adjusted the top lay of sand and reset the paver. Now you can see where they used a grinder because it changed the finish. On top of all that they were supposed installed a safety fence but forgot. Typically they are installed in a 4"-6" concrete deck, this was discussed before we contacted and they said they would widen the pool "beam" that circles the entire pool on the half where the fence was going to be installed, that didnt happen. So they were planning on installing it just in the 1 1/2" stone just sitting on sand. They had the installer come out to install it, he started drilling and noticed there was no concrete and didnt feel comfortable. Golhke came out to install the 4" of concrete under a single paver, I explained to the laborer that a wide deck of concrete functions very differently than a 6" x 4" deep peice of concrete and it need to be closer to 8" to 12" deep to even get close to the same capacity. He didnt listen or was told not to I should say and the fence was installed.
5 months ago
William
From day one- Conner did a great job on the design and layout of our pool. Nathan was fantastic- he delivered, every step of the way- he always did what he said he was going to do- no matter how minor it might have been - the details were as important to him as they were to us. We have been very pleased w our pool. Great value for the money!
4 months ago
Noah Cawley
Gohlke Pools and specifically Gary did an excellent job for us. He was very professional and communicated well throughout the process, even on the weekend after an unexpected problem occurred that he wasn't there to fix. He set an appointment to fix the second issue the following week and we now have a pool running like new. I really appreciate his responsiveness and the work he provided was superior. Thanks Gary!
6 months ago

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