Cell phone store AT&T Store

Cell phone store AT&T Store, 1455 Whalley Ave, New Haven, CT 06515, United States: 33 reviews of users and employees, detailed information about the address, opening hours, location on the map, attendance, photos, menus, phone number and a huge amount of other detailed and useful information
Address: 1455 Whalley Ave, New Haven, CT 06515, United States
Website: att.com
Phone number: +1 475-202-6453

Location on the map

Reviews

AJay Alicea
We visited this store on 1/3/21. Excellent customer service!! The assistant manager is very courteous along with her staff. She is very attentive to our questions and needs for service. She is profoundly knowledgeable. She walked us through every step and even multi-task when other customers came in while still being safe during this pandemic unprecedented time. The store is very clean and organized. Completely satisfied overall!
7 months ago
Xiupeng Zhang
Matt, Sandra, and John was very welcoming and helpful. I had trouble with upgrading my phone through the app. When I went to the store Matt helped solved the issues really quickly. He also made sure before I left that the phone was completely set up with no problems. I will definitely come back in the future. Sandra and John customer skills with other customers that came in was great. I’ll highly recommend this store !
10 months ago
Olivia Bills
Excellent service knowledgeable staff appreciated all the help
1 month ago
iman hashi
This has been the best experience I've ever had in a store . Both associates were super helpful and very knowledgeable. I have already recommended this store to some of my friends and business associates. Awesome!
11 months ago
Cindy Campbell
Dina & Niasia were great help me resolve the order or issue that I was having with corporate manager in the quality department who advised me not to go to a AT&t storestore not to ask for a shipping box from AT&t store because she doesn't have any control over that and also told me she couldn't get credit me for the restocking fee or the activation fee and also told me that she couldn't utilize her corporate stores in Connecticut to make this transition easier for me the customer well these two young ladies got the situation under control when I was about to leave AT&t they pulled me back on board from my bad experience with a corporate store in the Milford mall in Connecticut and also got me a box that I was told I wouldn't be able to get to ship my AT&t phone printed out the label that I was told they couldn't do and also got me the phone that I wanted not the phone that I was given to or incorrectly told it was the second best phone by the Connecticut Milford Mall store associate Muhammad cool also told me right now AT&t had the most 5G towers in the state of Connecticut
8 months ago
OhDamnPost
Very good help, easy transition and good prices/deals.
1 month ago
Taylor Wimberly
Dina and yuli were so helpful the process was fast and their smiles were great! My new store
9 months ago
Shae Arneaud
Dina and Yuli were great, in love with my phone.
3 months ago
Bianca Beato
Niasia was very helpful when I went to upgrade my phone. She hooked it up with a discount on a phone case and waived a small fee for my phone bill. Thank you Niasia!
7 months ago
Christian Mendoza
Great experience here with just buying a charger. Niasia was my sales rep and fairly new & she helped me buy a charging kit which I thought was awesome and we went over new phones for my upgrade. Awesome location w wonderful staff!
1 month ago
Simran Saini
I love Matt!!! He’s He was so professional and went above and beyond to help in resolving my issue not to mention Chantelle Is equally as dedicated and professional as Matt it was a pleasure to have them act in such great customer service.
2 months ago
Benny Louie
Thank you for your services u did a wonderful job in answering all my important questions
1 month ago
Jonas Hardell
PLEASE NOTE: THIS STORE IS NO LONGER AT THIS LOCATION. When it was, it was very convenient and I frequented it with questions. Not all persons had the same knowledge expertise.
2 months ago
Levi Griffin
They need to accept checks
3 months ago
Zaim Ugljic
Dina was a great help with great customer service!!!
9 months ago
Wendy Wagner
I came in sunday morning for a bill pay and the manager Niasia reviewed my account told me all the awesome ways to budget with my phone and service also saving me 60$ for me adding a new line. I will be in this weekend, i just wanted her to know she did a awesome job making a impression and explaining all perks thank you ATT
7 months ago
Molly Parr
Garbage. Went to the store in Orange instead and had a great experience
1 month ago
Moftah Souliman
You did a awesome job
7 months ago
oud player
I don't like being lied too. Raheem was my sales rep and he lied about everything when I called him out on his lies he said he was not sure about the information he was giving me smh. I am thankful I talked Matt a few days earlier that is the only reason I knew Raheen was full of it. Why do you hire dishonest people to represent your brand. The store is nice and clean it's very easy to get to but be aware of Raheem he is not truthful if you go to the store deal with Matt. Sorry Matt i can only give the store 3 stars based on the horrible experience I had the lier.
8 months ago
Cia Wasche
Superb Customer Service , Abundance of products for sale that are in demand , Intellectual experienced employees
5 months ago
Nicole Dorie
Dina was absolutely amazing!!!!!
8 months ago
Trevor Kelley
Just don't like it when the retailers don't accept the plenti cards????
1 month ago
Abigail Eckert
3 months ago
Neetha Devdas
9 months ago
Jayme Kwak
9 months ago
Chris Huff
6 months ago
Arthur Hawxhurst
1 month ago
Troy Robertson
1 month ago
Sruthi Sunil
2 months ago
Kun W
9 months ago
Chris Lammle
2 months ago
Wendy Hopkins
1 month ago
Jennifer McGill
8 months ago

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