Urgent care center Mercy West Urgent Care Turlock

Urgent care center Mercy West Urgent Care Turlock, 2101 Geer Rd #111, Turlock, CA 95382, United States: 58 reviews of users and employees, detailed information about the address, opening hours, location on the map, attendance, photos, menus, phone number and a huge amount of other detailed and useful information
Address: 2101 Geer Rd #111, Turlock, CA 95382, United States
Website: mercywestucc.com
Phone number: +1 209-656-7100

Location on the map

Reviews

Megan Cutt
On multiple occasions I have gone there for my self and my family and every time they have provided me with excellent care. In two occasions other provides had misdiagnosed me and they were able to correctly diagnose and treat me
6 months ago
Basel Hanieh
I have had to use Mercy Urgent Care twice within the last few months. I am so thankful for the staff who provide prompt and professional service. On my recent visit, Chantel and Arias were especially kind and attentive to my needs. I recommend this facility for your urgent care needs.
11 months ago
Kristen Ferguson
I had the best experience at this clinic when I brought my daughters here. Professional and KIND from all of the staff, start to finish. Highly RECOMMEND!
2 months ago
Elvira Abdoucheva
I’m a new mom and I brought my daughter in after finding out this place was opened so late and the staff was amazing! The two nurses up front savanna and Luis were super kind to us and introduced themselves by name several times. The doctor we saw was also very attentive and made me feel more at peace. I will continue to go there in the future
6 months ago
soberlush
I love Mercy West! I live in Ceres and make the track to go there if I need something. I personally have never had a bad experience so it’s sad to see other have. I was having a bad panic attack and suffer from PTSD and every especially the doctor was so amazing. I’d make this my primary care facility if I could
9 months ago
Lubasha Fed
I have this place 5 starts cause that’s all they would allow me. It deserves 10 really!! I was seen here today and I must say this was the best service I have ever encountered. The staff was so attentive and are very well trained in their protocol. They are very clean and sanitary. Luis was so sweet and kind and was an amazing face to this facility along with heather who was the nurse that brought us back. She was so caring compassionate and listened to every concern we had. Made us feel more comfortable and that we are cared for. The provider that attended us was Viviana she was amazing and honestly I wish I could have her as a family practice physician. She inspected my girls from head to toe and was super thorough and went above and beyond.
1 week ago
Kali Muhlbauer
I took my sister here and they were so nice and respectful also the Doctor was so helpful she took really good care of my sister she went over and beyond to make sure she was ok.
3 months ago
Jonathan Davis
We recently took my mom there and she had a really bad pain and all they did was touch her stomach and assumed that it was her liver and didn’t give her nothing for the pain and on top of that he was being rude to my dad too really bad customer service and I’m never going to go there again and just because they were about to close he just told her to go to emergency really bad experience don’t recommend going .
9 months ago
angelica parker
They refused to see my one year old son because he had 2 health insurance plans and refused us as cash and stated it would be insurance fraud. Never had a problem like this before. Went to another facility that was cleaner and had friendlier staff and used the insurance no problem. Im pretty sure we are not the only family to have a primary and secondary insurance. Who refuses care to child...........I would give zero stars if the option were available.
7 months ago
Jonathan Espinosa
Ive been their twice and both Doctors that saw me were excellent. Took there time and "actually" listened to what i had to say. The girls up front were very nice as well. Best Urgent Care around!
8 months ago
Patsy Neff
The young boy up front was super kind and helpful . The staff up front were very polite and the young ladies along with the young man were efficient and kind.
7 months ago
Kat Lannes
The PA who helped me was very nice. She was friendly and professional and got me home quickly. The nurse staff was not the greatest but the overall experience was good.
7 months ago
James Jung
Great experience , staff and the PA were so sweet.
10 months ago
Cristina Sasso
The staff are very helpful. This is my second time coming here today April 3rd..and they have done everything to find the issue before finding the solution. The doctor is on top of his work and makes sure all labs are done prior to any decision making or even knowing what the problem is. They took us in on time and I just believe they are dedicated here st this urgent care. Great work guys
11 months ago
Maria Smerdova
The girls up front and staff are great. They are very helpful and frendly. The doctor is very knowledgeable and friendly as well. I used to go to another urgent care in town but I go to Mercy West now. Thank you to everyone at Mercy West you guys are awesome..
6 months ago
Joe
I hate going to see a doctor for anything. Came in after finally convincing myself to bite the bullet and get checked out. Glad I did. The physician that helped me explained the purpose of the medicine that he was prescribing me and even made me feel better by relating to me about what i came in for. He even scheduled me for imaging just to make sure i was okay when he couldve just given me the prescription and sent me home. Thank you Vance!!
6 months ago
Chris topher
Vance Angeles has been the best Dr I've ever met. He helped my son in a time of an asthma attack in ways his own pediatrician hasn't. He's amazing. The girls there are amazing as well. I love them all!
1 month ago
Emily Parker
The doctor honestly cared and understood. He gave me brilliant treatment.
10 months ago
Rosina Lama
This place is a joke I go in for medical attention & they ask for I.D. & insurance I give it to them & guess what "we don't accept that insurance, ok then I'll just pay cash no sorry we can't take cash that's just our policy. Ok fine is there any other urgent cares around? You can go to the ER" They turned away a sick person in need of medical attention that has insurance & cash & still won't help me how is that possible let alone legal? If I could give 0 stars I would!!!
2 months ago
Rakel Lita
If I could give no stars I would because that is how much service they gave us. I took my 93 yr old father there to have wounds on his hand, wrist & forehead bandaged. It was 8:35pm and the receptionist went to talk to the "provider" who said we would have to go to the emergency room WITHOUT EVER EVEN LOOKING AT MY DAD. THEY ARE OPEN UNTIL 9:00PM. I told them I didn't want to take him there to sit for 3 hours and expose him to the nasty flu virus that is currently rampant, BUT WE WERE TURNED AWAY. After reading other reviews, I realize they want to be out the door by 9:00pm and apparently don't want to help anyone who may take any longer and keep them after closing. NO COMPASSION OR CARING!
2 months ago
randy b
I would highly recommend this Urgent Care. I was in and out quickly and Vance Angeles, PA was very competent and kind.
8 months ago
Marie Dal
Dr Vance is the best. Helped my grandpa when his own primary care dr wouldnt..
7 months ago
Lee Gaugh
Fantastic service the doctor is very helpful and takes his time to make you comfortable and answers all my questions.
9 months ago
Tori Horton
This was the first time I have ever been here and they were awesome. I was referred by my mother in law and I am so glad I called her. She had a great experience as did I. Keep up the good work.
3 months ago
Anuoluwapo Okusanya
Great place! Dr. Vance is awesome truly cares for his patients. Staff is great as well. Starr os always on top of everything! Keep it up!!
11 months ago
Grace Yoder
I came here and was treated well by Dr. Vance Angeles. I have taken my daughter, uncle, and nephew here and they were also treated by him and he's really good. I have been to other urgent cares in turlock but this one is the best. They even do x-rays. I will keep coming here and referring everyone I know. Friendly staff too.
6 months ago
Sridhar Srinivasan
It was awful it took the doctor forever to see me and plus bad service tells me stuff i knew already worst ever
7 months ago
Michael Mino
This urgent care was absolutely the most unprofessional staff I have ever encountered. I had my toddler come in due to a serious head injury. Instead they claimed that it wasn’t a serious injury and rushed the medical assistance because it was near closing time. Very unprofessional doctor and staff, truly frustrating. Not only did they consume 3 hours of my time, I had to go to a different Emergency Room at a different medical facility. They truly had no sense of patient care.
1 week ago
CTP Travels
They stop taking patients at 845pm but falsely say they are open until 9pm. If this is a policy close at 845pm. While I watched the girls using their cell phones instead of working with zero patients in the waiting room when I arrived at 847pm
9 months ago
Devyn Keller
First and last time I will visit this place. Went around 7ish staff are unpleasant one of the nurses there was on her phone the whole time they gave me attitude one of the other nurses was talking about me I couldn't hear everything she was saying but I did get bits and piece of it her words were I can't with these people what's wrong with them I just can't I'm tired of them they have all day to come in and they wait to the last minute and they both said we know why there here there norcos and they talk bad about other staff it took them a while to take me back I felt very ill and knew the ER would take forever to see me but when one of the nurses took me back she dragged her feet and kept rolling her eyes and taken deep breaths when the Dr. seen me I have no words to describe her behavior very racist and didn't help at all She said what do you want from me I explained why I was there and she got frustrated and said again what is it that you want now what I had to go to the ER and they gave me oxygen and put me on IV fluids I just got out the ER and I feel a lot better I feel like this urgent care was not helpful at all and not professional or care for us
10 months ago
Ivette Alvarez
The wait to be seen alone was two hours and they did not seem to want to do their jobs. I will not be coming in ever again. This place was the worst
6 months ago
Melinda Masterson
Denied my daughter medical care because her actual name was not listed on Insurance card. I tried to explain to her that it was the same group/policy number but it was her little sister's Blue Shield card (which does not make a difference as they are all covered under the same plan. To me, this is her job to know this.) She said the computer was down and she could not verify insurance, I said fine I already signed all paperwork stating I was responsible if insurance wouldn't have paid. She continued to give a smug attitude and I said I have a sick child, can you just get her in to a f------ Dr.!?! At this point her attitude and lack of customer service and knowledge of her job, on top of a sick child I was pissed. She then said "You can go to Emanuel", and denied my daughter to be seen. (which is ILLEGAL btw, covered under the EMTLA (Emergency Medical and Treatment Labor Act. Forbids denial of care to indigent or uninsured patients.) I'm definitely not done with this urgent care and at this point their employee is a liability to their business. My daughter ended up being treated for appendicitis and this employee made her own judgment call to not allow a 10 year old to receive medical attention. I am not taking this lightly and am not going away. I will make sure something is done for her putting my child at risk.
1 month ago
Ashley Leavitt
My college student walked to Mercy from Cal Stan with insurance and money. They told her they don't take her insurance and refused to accept cash. They turned her away. She ended up in the ER. I will be reporting them to the CA department of health and suggesting to the university that they not recommend Mercy to their students.
11 months ago
graciela zelaya
Sent son in law in to see if he needed stitches on cut finger. He arrived there at 8:35 pm. The place closes at 9. They told him “oh we can’t take anymore patients”. Bull@&!?! You are open til 9 taking walk ins! Will NEVER recommend this place to anyone!
6 months ago
SJ Ran
We called at 8:10pm they said last patient check in is at 8:45. We made it and were out of there by 9:30. Awesome job ladies!
6 months ago
maurice cherry
Took employee here to get seen for hurt back, work comp. Would not see him without being cash pay? Lady very rude and said "sorry was policy" I explained we had a case # and was directed by our work comp carrier to go there. She didn't care... should be called Lack of Urgent Care! Don't go there...
6 months ago
KING DJ
Best care that I've had in a while. The Dr was knowledgeable and the staff was VERY helpful.
1 week ago
Emily Dixon
Went there because i thought I had an eye infection and the doctor told me I had a really bad ear infection (actually had a corneal ulcer), the doctor didn't even look at my eye. I walked out into the waiting room and there was a lady saying she thought she had strep throat and the doctor also told her she had a really bad ear infection. Really sad and scary when a doctor is focused on prescribing a certain medication instead of focusing on the patient needs. PLEASE BE CAREFUL WHEN GOING THERE.
1 week ago
Lior Zaidner
Came in Sunday at 8ishpm they closed at 9pm on a Sunday!!. Was helped right away there was one other person and myslef in waiting are. I loved their leather seats! Anyhow they were friendly and fast. they told me exactly what my problem was and to go to er for extra precaution. Wow I was amazed. So glad there's places like this!! thanks!!!
9 months ago
Terry Naradwa
Before going in I called and asked what time they close they said 9:00 pm so I drove all the way from the country got there at 8:40 and signed in ..before even sitting down the girl on front desk told me DR couldn't see me because all rooms were full ...I don't care if all rooms are full I walked in before 9:00 pm ...maybe they should put a sign outside stating they don't take more patients after certain hours ...
1 week ago
T Maria
My daughter went in 20 minutes before closing and they sent her away saying they were closed. DONT POST YOUR HOURS ARE TIL 9 PM IF THEY ARNT !!!!!
9 months ago
kim williams
It was good!
9 months ago
Dimitri Tomaszewski
Excellent care. Very nice staff. Will go back if needed. ????????????????????
9 months ago
Jennifer H
Terrible service we got there 30 minutes before closing time and got told we couldn’t been seen
1 week ago
Ada Howard
This place is a scam. I’m sitting here waiting for them to see my mom and every single person who has come in has been told the same thing,”We don’t accept that insurance but you’re welcome to pay cash.” And there was one person in front of us and we still haven’t been seen! It’s been over an hour!
1 week ago
xXPFBXx Kotara
The best doctor
7 months ago
Adam Small
The doctor decided that they wouldn't be in till 10am. Wow wish I could tell my clients I'm not coming in til 10am so just wait. I left work to take my disabled son to the doctor for a severe ear ache and fever but we had to wait for the premadonna doctor who decided to come to work and hour after they opened. Super trashy and very unprofessional of the doctor.
1 week ago
Donnie Walker
It was ok
9 months ago
Don Johnson
The girls at the front desk are not very nice they look at people with weird eyes when they go inside they took for ever to see my kid who had fever ???? and they made me wait almost 2 hours just sitting inside the room and they only had like 3 patients besides me
6 months ago
Ati T
The clinic should change the hours they have on the door 9 to 9 if you go at 7:45 they are not taking patients and is not only one time this is my 3rd time that has happened to me . Unhappy about it.
10 months ago

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