Print shop SkyPuppet, 15825 Stagg St, Van Nuys, CA 91406, United States: 4 reviews of users and employees, detailed information about the address, opening hours, location on the map, attendance, photos, menus, phone number and a huge amount of other detailed and useful information
Address: 15825 Stagg St, Van Nuys, CA 91406, United States
Phone number: +1 800-617-7976
GPS coordinatesLatitude: 34.2121792
Location on the map
Ordered 2 sky puppet sleeves, paid for overnight shipping. Should have received the package at the latest Monday, July 30th but due to an error, will not receive until Friday, August 3rd. No communication to let me know would be late. When I called the 800 number, they were unconcerned about the problem. Said they would refund the overnight charge, however, that doesn't get the package here any faster! Very disappointed.
9 months ago
I ordered a part to fix my Skypuppet fan long before the needed date. Skypuppet and or Fed Ex somehow screwed up the shipment. Fed Ex would not let me fix the issue and didn't believe that it was a mistake. Even though I offered to forward my tracking information, the lady wouldn't believe me. Sky Puppet was the only one that could fix the issue, and they wouldn't return my calls or emails.17 days later and still no part, no call, and no email.
2 weeks ago
horrible service, ordered a sky puppet and blower from them, the sky puppet began tearing and ripped open 3 weeks after i bought it and then the blower breaks 1 month into having it...they have a warranty on the blower and told me they would send me replacement parts, the parts never came in its been almost 3 months..every time I call someone answers and before I'm done talking I get placed on hold and no one ever answers the phone..I was on hold for over 2 hours and then the call disconnects.. I will be reporting them and taking legal action if I don't hear from them soon. The sky puppet did help bring customers in and its a shame I cant use what I payed a lot of money for.
1 month ago
I made an initial order from Skypuppet and had reasonable service. I didn't know at the time the base or stakes weren't included as with others. I had an agent that wanted to use the banners I ordered and I said well let me go ahead and order a base/stake for them. I went online 4/2 ordered, and paid for banners. It is now 4/18 with no sign of my order coming. I have called once a day for the past 3 days only to be on hold until the voip system makes me leave a voicemail. The website should not say an item will be delivered in 5 days, when it doesn't appear it will come at all.
10 months ago