Cell phone store T-Mobile

Cell phone store T-Mobile, 7080 Peach St, Erie, PA 16509, United States: 38 reviews of users and employees, detailed information about the address, opening hours, location on the map, attendance, photos, menus, phone number and a huge amount of other detailed and useful information
Address: 7080 Peach St, Erie, PA 16509, United States
Website: t-mobile.com
Phone number: +1 814-868-6994

Location on the map

Reviews

Torio Boscacci
Vaughn is an amazing sales rep. Highly recommend if you have any phone troubles to go visit him on Peach st.
5 months ago
Aprilia Suartaningrat
Excellent experience. The sales rep did everything he could to help me get setup with my account.
9 months ago
Kyle Mikota
Always easy to deal with. TMobile customer since the 90's. I highly recommend.
6 months ago
S McKay
Great atmosphere and great help getting a problem fixed.
10 months ago
Pauline Nguyen
Nick helped so much. Really fast, friendly, knowledgeable, and helpful. Very easy setup and upgrade into 2 new phones.
6 months ago
michael northup
I bought a phone from this store in May of 2019. Then I returned the phone the next day with buyer’s remorse. The clerk apparently never filed the phone as returned and never filed my cancellation of services. Now, several months on, I have been charged $360 in total for services I’ve never used and have been getting the run around from all of T-Mobile. No real answers, no honesty, no actual resolution. I would not recommend this store because the employees are not competent to do their assigned jobs and it was definitely cause ripple-effects.
6 months ago
Darius Alvis
I love T-Mobile! I've been with them for about 14 years! The mobile experts are pleasant and easy to work with and very knowledgeable!
9 months ago
DennisJ Polson
Our sales rep was super kind and helpful in getting our issue resolved (we actually were there to start a line of service). She had everything done and within just a short time we went from AT&T to TMobile and kept our numbers. Call quality much better and faster data speeds!
8 months ago
Eric Ryder
There are no data Down Town Erie. They won’t let you dissengage.
6 months ago
Ash
Sold a phone that doesn't work properly and then asked me to upgrade instead of fixing the problem. No refund either, took the money and ran. So RUN AWAY from this company! The new 12st store is even worse!
10 months ago
Sergiy Asyeyev
Never in my life will I return. I go to Washington, Pa now and they're much better.
4 days ago
Teresa Lesure
Good customer service but reception at house doesn't work.
10 months ago
Andy McNicoll
DO NOT GO TO THIS T-MOBILE STORE !! I bought 2 LG V20 Phones and they charged me 25.00 per phone for the sim card when the sim card comes in the box with the phone. WhenI called them out on it; he called it a activation fee; yet on my invoice from the store there is nothing about activation fee on it; it just states 2 sims card starter kit at 25.00 each. 2 days later I got a hold of the store Manager his name was Joel, he looked up my account and then informed me it was a activation fee, I informed him the other t-mobile stores I spoke with do not charge you the 25 dollars when the sim card comes with the phone. I told him I would return these phones I bought 2 days ago and go to a different T-mobile; he then said there is a 50.00 restocking fee... i said oooo...so now we are now playing games to keep the 50.00 I should have never been charged for. He was very rude to me over the phone, I WILL NEVER RETURN TO THIS STORE AGAIN! I would have to guess this Joel guy will not last long as a manager treating customers like this. Paul (the man that waited on me) gave me a price of 60 out the door, then changed it to 110.00 after he tacked on the price of the sim cards, He was also rude and could not figure out how to turn on one of the phones so he had a African american gentleman (who was very nice) came over to finish up what Paul could not figure out. HEY JOEL; I JUST GOT OFF THE PHONE WITH T-MOBILE CUSTOMER SERVICE (THEY WERE SUPER NICE AND APOLOGIZED FOR WHAT HAPPEN TO ME) THEY CREDITED ME MY 50.00 FOR THE 2 CARDS PLUS 3.00 TAX..TOTAL OF 53.00 THAT I SHOULD HAVE NEVER BEEN CHARGED FOR,, THEY ALSO INFORMED ME THEY HAVE NO ACTIVATION FEES! HAVE A NICE DAY!
10 months ago
AD
Quick and helpful service. Parking maybe a mess though.
10 months ago
Mondi Koci
Recommend Julie D retail store associate
11 months ago
Kun W
Our TMobile representative was great!!!
8 months ago
kenith hoffman
Quick service and very friendly.
8 months ago
lisa moyau
Very helpful and friendly
8 months ago
Ali Esco
Amazing
6 months ago
Fabiola Green
I love T-Mobile
1 month ago
Rachel Knicker
Awesome
9 months ago
George Field
4 weeks ago
Jason Fritz
10 months ago
Karl Allen
10 months ago
Patti Ballard
7 months ago
Sarah Bucher
4 weeks ago
Jimmie Porter
6 months ago
Brandon Fournier
4 weeks ago
Farzana Drepaul
10 months ago
quenchell parker
5 months ago
M Lynch
7 months ago
Lian Duan
9 months ago
neilsdunn
6 months ago
Bruce Maclean
4 weeks ago
David Scott
6 months ago
Jenny Wang
7 months ago
Austin Carlin
6 months ago
Priyanka Rana
7 months ago

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