Drug store Walgreens

Drug store Walgreens, 2505 W Division St, St Cloud, MN 56301, United States: 88 reviews of users and employees, detailed information about the address, opening hours, location on the map, attendance, photos, menus, phone number and a huge amount of other detailed and useful information
Address: 2505 W Division St, St Cloud, MN 56301, United States
Website: walgreens.com
Phone number: +1 320-251-9433

Location on the map

Reviews

Vikash Kumar
My husband went to the pharmacy, was told by the pharmacist he would be able to fill the prescription in 2 days and for him to come back after 10pm so he could help him. He went back for the pharmacist to tell him he could not fill the prescription for another day due to insurance, but he would not fill it until the next week. He stated interrogating my husband, asking why he needs the refill and that he should have enough from his previous fill, treating my husband like a criminal. This is not the only issue we have had with this pharmacy, just the most recent and most upsetting. We will definitely be transferring his prescriptions elsewhere. Would not recommend this pharmacy to anyone!
2 months ago
monique dorf
Fiasco - Every time I go there it's a bad experience. Crowded slow and wait, mixed up mess. I once drove across town listening to the phone saying "I'm sorry, were busy serving other customers" for 15 minutes. I walked into the store with the phone still saying "were busy serving other customers" and walked back to the pharmacy. They weren't on the phone with anybody! They just wouldn't answer the phone! I put it on speaker, had the pharmacist listen to it, and asked "Why don't you answer your phone?" Then he got mad at me and said they were busy! It was late night. I was the only one there.
8 months ago
Lu XY
I actually never had many bad experiences at this Walgreens at all. I get my prescriptions and my flu shots and the employees are always nice.
3 months ago
Mike Morton
You think this company would listen to the reviews and get better employees... Noelle is these worse employee here. It’s embarrassing for this company that they have her working there
4 months ago
Mike Gray
Noelle was the rudest employee I’ve ever had to deal with at a store. Wow Walgreens you can do better then this.
4 months ago
Bryan Smith
0 stars if I could. The worst service I have ever had in the medical industry. They told me they’d be able to refill a certain daily prescription of mine, (verified this twice by phone,) they filed the prescription with the wring medication now causing issues with my health.
8 months ago
Dimitri Tomaszewski
Terrible service! I asked about a product and was told by an assistant manager to come back on Saturday @6 because that’s when the truck arrived. I showed up and an associate told me it would be a couple days to get everything checked in and put away! Wouldn’t even try to check. Up at 5:30 am on a Saturday for this?!
6 months ago
Andrew Maynard
Noelle is a terrible employee. She was rude and had so much attitude when I asked her a questions. Definitely lost a customer here and never going back. She deserves to lose her job.
8 months ago
Gary Mol
Most unfriendly people there is!
2 months ago
Ron Barrings
Terrible call service. Very long waits happen every single time you call. I was waiting on the phone for 25 minutes, no one ahead of me, and all of a sudden I was hung up on. I redialed and was placed behind two more people. Would recommend not calling.
9 months ago
Jennifer Swickard
I’ve been coming here for years And years without any issues at all. Until today, where when I asked to use a coupon for my medications instead of insurance “Kelly” told me she was just going to remove everything on file for my account “if I am going to change coupons every time I come in” because it “wastes time”. I patiently waited to get my meds and in all of 5 minutes (I know, I’m SUCH an inconvenience) I had my meds in hand, and had saved Myself $100 thanks to my coupons. Sorry I don’t have $100 to spare just because you’re too lazy to enter in coupons for me. I’m calculated how much my meds were before I came, and I wasn’t prepared to pay an extra 100. Luckilly I’m not easily intimidated but it’s extremely embarrassing and rude to make me feel bad for trying to save money. Switching pharmacies and won’t be back.
10 months ago
Tim Garrett
so easy to work with both wrong thing and got it fixed immediately
5 months ago
brandon greer
Always friendly and helpful no matter how busy. Line in pharmacy always moves quickly.
2 weeks ago
Justin McMains
I called 3 times this morning. First time gave up getting to anybody, second time spent half an hour on the phone and then they hung up on me!!! third time I spent half an hour again and got to someone. They said it would be about 2-3 hours bc they were busy. Went later tonight SEVEN AND A HALF HOURS they still didnt have it!!! the lady asked for my first name 5 times and then said they didnt have it yet it would be 20 minutes. Every time I go here they speak little english and they are rude and judgmental.
2 weeks ago
Steve Alwart
Terrible employees here “Noelle” was especially the worst. I was looking to get my meds filled and nothing was ready. She never apologized and was down right rude.
8 months ago
nadege plihon
Extremely good experience every time i have shopped there with friendly employees and no hassle picking up my medications at all only thing i would complain about is sometimes the lines in the checkouts take forever to clear which is kinda annoying.
10 months ago
Peter Delakas
So irritated with this place. I had exspress shipping on important meds and was picking it up there. They told me for 3 days they didn't have it. When they finally realized they had it, after talking to 5 people, the med was no longer good because it was supposed to be refrigerated, which it says on the box. But for some reason it was in the photo lab. All but one person I talked to was rude... I will never use this service again
3 months ago
Yoel Ase
This is absolutely the worst Walgreens we've ever been to. They keep losing our information and can never get our prescriptions right. They need to expand the drive thru windows when we go there we always expect to be there for over an hour plus
6 months ago
Mike Mueller
Dirty!! The store management needs to do something about the floors and bathrooms! Front service usually good pharmacy always packed!
5 months ago
Juicebox
I've been coming for years and the staff knows my name. After surgery they even had me first priority.
9 months ago
Tamika S
Waited in line for 20mins to find out that 6 hours isn’t long enough to prepare a prescription Advise you to go anywhere else Never experienced anything like this
1 month ago
Cal Brooks
Wow was told my prescription be ready by 8am ..at 2pm i go in and guess what NOT DONE..
4 months ago
Keith Crossin
I came in a little later at night to pick up a prescription for my little one and they were swamped, regardless of how busy they were they worked to get his prescription done quick and recognized me (I had not been here before and originally had gone through the DT) when I came back to get the prescription after dropping my son off. All of the people working were very smiley and positive and it made for a great atmosphere in a place you dont typically enjoy. The pharmacy techs as well as the pharmacists made my overall experience here exceptional! Keep up the great work, and thank you all for your positive attitudes and care!
3 months ago
Devere Walcott
This pharmacy is always packed, slow to fill prescriptions and refills, and has difficulty relaying information in a timely manner. Would not recommend.
4 months ago
Jason Ovalles
Pharmacy has gone downhill. I have been coming here for years. In the last month, I have waited an hour in the pick up line, only to get to the window, and they hadn't even started it yet (It was called in 3 hours prior.) Then tonight I pulled up to the drive thru, and it wasn't ready yet (again, had been called in many hours prior) was told I would receive a text when it was done, which I never received. When I called, the lady sounded bored out of her mind, and inconvenienced to even be speaking to me. I work in customer service. This pharmacy is awful. I won't be going back.
3 months ago
Brandon Mills
Came here yesterday at 0830 and was told my prescriptions would be transferred and done by 1000. Came back at 1830 and they said they forgot to call the out of state pharmacy for refill transfer and now we had to wait until morning to call. Got here at 0830 this morning and the fax was finally sent here by 0930. It's almost 1100 now and I am still sitting here. They suck.
8 months ago
Kaley Hutchinson
Went to pharmacy to pick up a prescription ordered by VA on a weekend. Told I couldn't get my prescription because the order timed out, with a zero co pay and told they didn't know when they'd get paid from VA. Not my problem. You're working with VA on weekends when their pharmacy is closed. You have to service the veterans. I called VA a complained to the urgent Care staff and told them to get another weekend provider. Poor service from this Walgreens. Never again will I go there for anything.
4 months ago
S
Been coming here for 4 months. Every time it is excruciating slow. Told they were ready, showed up and one was not in stock. Waited 15 min to be told that. Guy ahead of me moved and needed to update his info on his Walgreens rewards card. Another reason to hate rewards cards.
6 months ago
Brian Black
Fiancee went to go grab a bottle of vaseline for our newborn and was having trouble finding it. He went to the cashier to ask for help they said they would send a manager over to infant aisle, no one showed, then someone told him they dont have any, yet the pharmacist seemed to have found it just fine. Cause the cashier/employee dont think to ask the pharmacist to help my fiancee. None of the employees up front even try to look, they pretend to and waste your time. So you stand in the store just waiting. Ridiculous! Train your damn staff!!!!!
3 months ago
Paula Nunnally
This is the absolute worst Walgreens for picking up prescriptions. The pickup line does not move. They do not make people move along or come in if their medications are not done. Terrible Walgreens pharmacy.
8 months ago
April Moore
Get calls that my prescriptions r ready but when I go up there they never are.
1 month ago
s russo
Just your regular Walgreens just always painfully slow.
2 months ago
Lance Turner
The pharmacy is the WORST EVER! Either it's the line that is wrapped around the corner or they don't have YOUR MEDICINE IN STOCK! TERRIBLE! I MEAN THE WORST! LAST WEEK THEY SAID THE WAIT TIME ON MEDICATION WAS OVER 2 HOURS! I HAVE NEVERRRRRR IN MY LIFE HAVE I EXPERIENCED SUCH DISTURBING EXPERIENCES TRYING TO JUST PICK UP A PRESCRIPTION! I AM TRANSFERRING MY PRESCRIPTIONS TO ANOTHER PLACE! PLEASE BE AWARE THAT 9 TIMES OUT OF 10 U WILL WAIT A LONG TIME TO GET WHATEVER U NEED
4 months ago
Amanda Nordberg
Always great prices on things I don’t need. Although one time I had to basically beg to get into the bathroom after they’d locked it for the night because I was going to poop myself and the cashier did not comprehend that me asking about the bathroom meant I would like to use it
7 months ago
Gillian Day
I was on hold for almost an hour to place a prescription request that I could only do on the phone. What a damn joke. Their phone system is stupid and evertime I am told that the wait time is around an hour/ hour and a half. They need to do something different. I'm sick of being told "I'm so sorry" Need to go elsewhere I guess.
2 months ago
Natalia Mantini
This gentleman named Kong was very helpful at the pharmacy. It was very busy over there but he still managed to greet me properly with a smile and he was calm unlike others.
6 months ago
Raymundo Khan
Horrible pharmacy. Get some help or close you store. Twice over the last 3 months I have called the pharmacy and sat on hold for 55 min. I was driving from Rogers to Saint Cloud and was hold the ENTIRE CAR RIDE! Are you serious?!? Train your people or close your business. Absolute embarrassment on the Management staff. Shame on you to allow your store to run this way.
4 months ago
Chukwuebuka Ogwo
The pharmacy is horrible slow! Not only are there long lines but I have waited 45 minutes for a prescription they keep telling me will only be another 15 minutes to fill. If you pick up medication...plan ahead...or expect a long wait.
5 months ago
Margaret Cramer
I've been calling frequently with a question regarding my prescription status. I was on hold once for 40 minutes before the call was answered and then immediately hung up, I was on hold for 15 minutes later that day before I was rerouted to the cosmetic department, and have now been on hold for 20 minutes today with no answer.
2 months ago
amel posner
The staff here do not understand how their own computer systems work, have difficulty communicating with customers (I've been talked over, asked questions completely unrelated to my concerns, completely misunderstood when I've tried to explain my problems...and hung up on) and do not seem to care at all about their customers. The pharmacist (or pharmaceutical tech) they have hired for some of the night shifts is also one of the most asocial, crass and rude people I've ever had the displeasure of getting my medications from. I have had to move from one Walgreens to the next over the years because of this company's incompetency when it comes to their training. Suffice to say that their monopoly of 24-hour pharmacies in America has led to their being lazy.
7 months ago
Larry U
I called and spoke with a pharmacist and received a estimated price on an item. The pharmacist put me in hold while he went to check on the item and quantities. He gave me a better price range of $6.99 to $12 and had several in stock. We drove twenty miles (which I explained why I made the call) just to find out, they didn't have any in stock. They had a similar item for $32. An employee helped look and stated they didn't have them. Never again
8 months ago
Julie Epperson
This store it's very slow on pharmacy
3 months ago
Abdul Bari
They over charged me and wouldn't issue a refund. Terrible Service.
2 months ago
Eduar Barahona
Went to pick up my son's antibiotic prescription 2.5 hrs after we left the doctors office and they still hadn't filled it... We're new to town and I'll be taking our business elsewhere.
7 months ago
Jennifer Cronin
I second thought my decision to stop into walgreens this evening for 2 items and I should have listened to myself.... not even 60 seconds into my shopping trip there was a man YELLING and SCREAMING. Yes he was asked to leave and told to stop but I could still hear him yelling from OUTSIDE while I was inside. Every time I have been to this Walgreens, there is DRAMA either inside or outside. I will NOt return to this store again, I should have listened to myself and never have even gone here in the first place. They need to get their customers under control and stop all of the drama before I think about coming in EVER again. Sick of this stuff....I was about to ask someone to walk me to my vehicle-NOT okay when you dont feel safe in a store, let alone walking to your car alone.
5 months ago
SJ Ran
My pharmacy is located in elk river and I was looking to change to Walgreens in St. Cloud. My pharmacy in elk river told me that Walgreens will call them and change my location- I called Walgreens and they told me that I was wrong and my pharmacy in elk river is supposed to call them. So I made the call back to elk river and they AGAIN told me that Walgreens is supposed to call them. Obviously very annoyed by this point and I called Walgreens and sat on hold for 20 minutes and decided enough was enough. I called the pharmacy at target and they helped me right away. I won't be giving them my business anymore.
7 months ago
Kate Holmes
Always a pleasant incounter at the pharmacy but I agree with the other reviews, always a long wait at this Walgreens. I go to the one in Sauk Rapids now and it's much faster!
6 months ago
Vigicin Services
All I did was ask if they took in used needles. The pharmacist behind the counter yelled at me. Well your not leaving your needles here. I was asking how to dispose of them. He was rude I'll never go back there again.
7 months ago
Emily Hyde
The person helping me in the drive through had everything wrong. Then he tells me he can't hear me (because car owner next to me needs exhaust repair.) Different person gets on speaker still calling me Julie and asking if I'm ok picking up my Lisinopril. I told him you still have wrong person. I sent my license in to begin with, obviously didn't read it. Game my name and dob and med name once again. Told them I'm picking up my EPI pen refill. grr. OH my word!
6 months ago
Minerva Soto
We tried, we really did. In the end, we had to switch to the CVS across the street after a lot of waiting in line and poor service. Usually it takes a lot to switch because we are loyal customers.
6 months ago

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