Industrial equipment supplier Fastenal
Industrial equipment supplier Fastenal, 135 Independence Ct #101, Lancaster, PA 17601, United States: 2 reviews of users and employees, detailed information about the address, opening hours, location on the map, attendance, photos, menus, phone number and a huge amount of other detailed and useful information
Address: 135 Independence Ct #101, Lancaster, PA 17601, United States
Phone number: +1 717-293-8303
Location on the map
I've been an employee for several months now and freakin love it. Everybody is so kind and considerate. When I am having a bad day my co-workers always encourage me to do my best and make me feel better. The energy around here is absolutely amazing!! I'm learning a lot about our product but more about having integrity and giving the best possible customer service. I would recommend to anyone looking for an amazing opportunity to apply at Fastenal. They don't just treat you like a number but instead like an empowered individual who can reach their goals no matter how extreme they are. The sky is the limit here!!
3 days ago
Usually good place to go to find certain things that I can't find @ the hardware stores & usually very helpful, but whoever was working the service counter today was the worst & rudest costumer service I have ever gottin ANYWHERE. Some older guy w/ glasses wearing a beanie cap, said his name was Matt. I was trying to reduce the thread down for a drill bit of mine to fit my drill, and he was very unwilling to help, and gave me an attitude the entire time from the moment that I told him I did not have an account set up with them, which I was told in the past was not necessary just to get a few nuts and bolts. All I needed was a piece of inch & a quarter thread, or a longer bolt that I could cut down, a threaded coupling, & a busching or 2 to reduce it down to 5/8. He told me not to buy something from Home Depot, and then come there trying to get parts to make it work, and informed me that he can deny me the right to give me service if he so please, after doing nothing to him to provoke this kind of attitude. I hope this guy gets fired shortly, or reposition to a different position where he doesn't have to deal with customer service issues.
8 months ago