Eye care center Target Optical, 960 Lititz Pike, Lititz, PA 17543, United States: 8 reviews of users and employees, detailed information about the address, opening hours, location on the map, attendance, photos, menus, phone number and a huge amount of other detailed and useful information
Address: 960 Lititz Pike, Lititz, PA 17543, United States
Phone number: +1 717-627-8255
GPS coordinatesLatitude: 40.1324099
Location on the map
I came to this Target Optical location for contact lenses as my vision plan rep told me my plan was accepted at Target. Solomon, the only Target Optical employee there at the time was very helpful and patient while dealing with my insurance company. He had to use several strategies to succeed in getting my authorization and making sure I didn't overpay for the lenses. He was polite and professional; very important to customers in light of the current pandemic. Overall it was a pleasant experience
6 months ago
Not very helpful, do not plan on coming back. Even with insurance my boyfriend and I paid close to 400$ for contacts for each and pair of glasses for myself. I had to return 2 times to get the correct prescription, and was told to pretty much wear my new glasses and wait for my eyes to adjust, even though they felt too strong. We will be going else where. The few ladies who did help me, were very kind and understanding.
11 months ago
I ordered a pair of replacement Frames through the warranty that was sold to me at point of sale. The representative made me aware of the shipment delay due to the holidays- Orders arrive in about 14 days. The male helping process the replacement assured me someone will contact me once the frames arrive. I’ve called numerous times- No one knows what’s going on and I have not been contacted proactively by anyone at the store. It’s been 4 weeks since and I still don’t have my frames. Unfortunately I will have to resort to other options. I will not return to this location do to the lack of customer service and professionalism.
11 months ago
Dr was awesome, the rest lacked service. There is 1 good rep, the manager didnt follow up on issue, had to pull teeth and basically was asked to leave before I was able to talk to a DM. Definitely didnt feel like a guest, Target does not back their 3rd party optical and its a shame. Even guest relations had to dig to find out who owned them. I found it faster googling the answer. Still no direct contact..only through escalation. Need to brush up their "guest service"...I would say I was given Walmart treatment but that would insult Walmart.
11 months ago
The Dr. and staff are very thorough with everything n helpful.
1 day ago
Took only about a week to get an appointment and it went very quickly and comprehensively. The doctor was very nice and explained every step of the testing. Then even though I didn't have insurance she found a discount for me I didn't even know about (AAA). Next was buying eyeglasses. Even though the selection is small, the salesperson did not steer me toward anything expensive or try to hard sell me. In fact, she sold me a pair on clearance, super cheap.
2 months ago
The staff there are amazing the selection is awesome. My 12 year old was able to get some awesome Armani frames with transitions lenses at an unbeatable price and they worked to make sure they fit him perfectly. I will be back for not only him, but also myself and anyone else in my home who needs glasses in the future.
4 months ago
We are very happy with the service. We called them up because our 3 year old seemed to be squinting and they gave us and appointment with in the hour. They where very friendly and professional and worked with our boy very well. I would highly recommend.
5 months ago