Cosmetics store SEPHORA inside JCPenney

Cosmetics store SEPHORA inside JCPenney, 1365 N Dupont Hwy Ste 5000, Dover, DE 19901, United States: 20 reviews of users and employees, detailed information about the address, opening hours, location on the map, attendance, photos, menus, phone number and a huge amount of other detailed and useful information
Address: 1365 N Dupont Hwy Ste 5000, Dover, DE 19901, United States
Website: sephora.com
Phone number: +1 302-674-4200

Location on the map

Reviews

Cristina Baldassari
Why so empty 1 1/2 hours away from me and absolutely nothing in the store.
5 months ago
Terry Knapp
Absolutely awful. My daughter and I only went in here to kill some time while waiting for daddy to shop. It's a good thing I didn't need anything. We looked all around at different stuff but the entire time, we had to listen to the staff chatting it up and not once did they ask me if I needed help with anything. They were even talking about things that were inappropriate for my 4 year old to hear. This store needs a total gutting. I hope Covid has left them needing new employees anyway. Maybe they can try to turn these ratings around. Because as it is now, they don't seem to care.
1 month ago
Andie Leslie
Extremely rude and unprofessional. Didn’t really know what they were doing. The manager even. Went in to return/exchange something online because I was sent the wrong item and the worker and manager had a nasty attitude. Accused me of not having a receipt after showing them the only receipt I was given, which was from the actual Sephora website.
10 months ago
Cecelia Braford
really liked the store but i just tried to purchase some items online it asked me to pick out 5 free samples and when i placed my order none of the samples were added i call customer serivce to see if they could add them seemed like all they wanted to do was cancel my order they said they had no idea what i was talking about with the 5 free samples it should have only been three even if was only supposed to be three three out of the five i picked were not on my order either. i probably will not be ordering from them again, customer service was so unhelpful
6 months ago
Mike Schussel
they stopped giving samples anymore. No matter how much it cost.. even if i buy something like $70 to $100. I usually go there twice a month to buy refills. I decided to buy it online now cause they give you more samples than the store will
4 months ago
Kelvin Ramos
Staff are very helpful, knowledgeable and friendly whenever I go in here. They are quick too and everything in the store always looks very clean and neat. Loves it!
11 months ago
Jesse Hudnutt
Much better service here than in ulta. Me and my girlfriend are in and out of here very quickly with just what we wanted. Highly recommend!
7 months ago
Tanya Johnson
These people are the best here. They are very customer focused and drive you to the products best fit for your face and body.
6 months ago
Fran Macchi
If I could give it a zero I would. I went in their today and my daughter was crying because they jipped her off. It was $24 labled on the box and they said it was $29. She only had $24 with her. I tried telling them that it was wrong but they said "no it is a different product." I would rather go to Dollar Tree to shop for makeup. At least they cannot jipp you off. Everything is a dollar.
8 months ago
Aaradhya Arkatkar
The staff is very rude, and inclined to help anyone. They seem like they just want to be there to only chit chat, that's it, and every customer is a burden.
8 months ago
Be Sky
This store doesn't have a lot of the products I use and I can't find them anywhere near me. I and a vip rouge so I have spent a lot of my money at Sephora. However Kate that works there is very rude and even started talking about me and my friend to the customer in line behind us. Also several times I've been in there and all of the employees are just sitting in there playing with the makeup while the shelves are empty of the products that the website says are in stock.
7 months ago
Taiwana Simmons
Store has a decent selection for its size. However, the staff is not very knowledgeable on products offered and to top it off they are always understaffed and extremely rude. I hate it if I have to go into this location. Would prefer going to Ulta or ordering online.
7 months ago
Joshua Bruce
5 months ago
james babits
4 months ago
Tim Garrett
10 months ago
Choan Liewer
3 months ago
Emmanuel Villar
4 months ago
Ross Galer
3 months ago
Soul Mama
4 months ago
Reggie Jonaitis
3 months ago

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